San Francisco Plaza Hotel

Property class: 3

Choose dates to view prices

Photo gallery for San Francisco Plaza Hotel

A multi-level building with a courtyard, decorated with festive garlands and Christmas trees.
A restaurant with outdoor seating, ornate railings, and a decorative fireplace.
A hotel room with two beds, a nightstand, and a wall clock.
A building with a large wooden balcony, a stone facade, and a sign indicating it is the San Francisco Plaza Hotel.
A multi-level wooden staircase with a railing, leading to upper floors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Ceniza 147, Cusco, Cusco, 84
  • Place, San Pedro Market
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Cusco Cathedral
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪13 min drive‬

Room options

Standard Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Junior Suite

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Suite

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exclusive Triple Room, Bathtub, Courtyard Area

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds

Single Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Cusco

Located in Cusco Historic Center, San Francisco Plaza Hotel is within a 5-minute walk of San Pedro Market and within 15 minutes of other popular attractions like Plaza de Armas. This 30-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • San Pedro Market - 5 min walk - 0.3 miles
  • San Pedro Church - 5 min walk - 0.3 miles
  • Plaza de Armas - 8 min walk - 0.5 miles
  • Cusco Cathedral - 10 min walk - 0.6 miles
  • San Blas Church - 15 min walk - 0.8 miles

Getting around

  • San Pedro Station - 7 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

Restaurants

  • ‪Organika Bakery & Coffee - ‬6 min walk
  • ‪Moray Restaurant - ‬6 min walk
  • ‪San Francisco Plaza Hotel - ‬1 min walk
  • ‪Casa Tunki - ‬2 min walk
  • ‪Manos Campesinas - ‬4 min walk

About this property

San Francisco Plaza Hotel

Guests of San Francisco Plaza Hotel enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 7.00 per vehicle one way, as well as an airport shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a library, free newspapers, and a terrace.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Safes, desks, and wardrobes or closets are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 7.00 per vehicle (one way)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 10:00 AM—-anytime
  • Check-out: 9:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 20450791980

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel
San Francisco Plaza Cusco
San Francisco Plaza
Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel
San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel Cusco

Frequently asked questions

Is free cancellation available at San Francisco Plaza Hotel?

San Francisco Plaza Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to San Francisco Plaza Hotel?

This hotel is situated in Cusco Historic Center within a 10-minute walk of San Pedro Market and Plaza de Armas. You'll also find Plaza El Regocijo and Municipal Theater less than a mile away.

Is there parking available at San Francisco Plaza Hotel?

No, there isn't parking at this hotel.

Does San Francisco Plaza Hotel include a casino on the premises?

No, San Francisco Plaza Hotel doesn't have a casino.

Will I find an indoor pool at San Francisco Plaza Hotel?

No, there is no indoor pool at this hotel.

Is San Francisco Plaza Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private hot tub and a fireplace.

Does San Francisco Plaza Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does San Francisco Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, San Francisco Plaza Hotel serves free buffet breakfast each morning from its restaurant.

Will San Francisco Plaza Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at San Francisco Plaza Hotel.

Does San Francisco Plaza Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from San Francisco Plaza Hotel?

The closest major airport to San Francisco Plaza Hotel is Alejandro Velasco Astete Intl. Airport (CUZ), which is 4 mi away (8 minutes by car).

Are there rooms with balconies at San Francisco Plaza Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy city and courtyard views.

San Francisco Plaza Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 43 out of 94 reviews
Rating 8 - Good. 33 out of 94 reviews
Rating 6 - Okay. 10 out of 94 reviews
Rating 4 - Poor. 5 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time we also asked for the laundry service and it was excellent and cheap. Breakfast was good enough,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place to stay, friendly staff and great location
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very kind and helpful. The pickup for the Sacred Valley tour was before breakfast time; but the hotel prepared breakfast to take for each of us. The same as we were able to leave the big luggage in their cloakroom.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, helpful staff and in a perfect location for seeing Cusco
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice property, clean rooms, a bit noisy needs soundproofing. One of the reception desk lady was rude, seems she lacks hospitality training. The rest of the staff was okay, The room had a non working portable heater and USB ports, the bathroom had a tube and nice shower, but needs doors or a curtain, the shower water spills to the floor and maybe dangerous, they do provide a foot towel but get angry and want to charge you if that towel gets dirty (which will happen since the floor is wet and you enter the bathroom with your trekking shoes...)
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an amazing decoration. I love it. The room are very comfortable. Good breakfast, poor amenities but for the price is ok. If y0u want a good shampoo or soap bring it with y0u.. the restroom cleaning needs more deeper cleaning. It was a great option. Great value
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness
The staff were excellent and the location was good but the hotel would benefit from proper heating and warm bedding.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe secure convenient friendly place. Since had early morn departure, packed to go breakfast. Good restaurant, wifi, heat, nice lobby. Only issue was that hot water before 7 am was not available, they said cylinder freezes. Good beds, clean sheets and towels, good bar, should be more like a Four Star Hotel. Plan to stay here again on return from Machu Pichu
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good clean safe secure hotel, good beds, safe, staff, breakfast, restaurant, nice wifi, convenient location. The portable room heaters are not effective and challenging to get hot water for bath before 6 am (heaters freeze overnight).
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Got salmonella infection from eggs at breakfast and god hospitalized, wanted a late check out because of the situation, but then I needed to pay for one more night. Rooms are big, but not clean. Perfect location.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great, modern, clean centrally located .staff is very accommodating and courteous. Toiletries could improve and a a mini grudge would be awesome!
Great bed and linens
Good variety and options for breakfast (included)
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Thank you for your excellent service.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

We stayed for 2 nights in February, and this is one of around 15 similarly priced hotels that we stayed in around Latin America. Well-located, around 10 minutes walk from the central Plaza and its restaurants. Suite rooms over two levels. Very comfy beds, albeit rooms would benefit from better lighting. Hot water, but slow to arrive at showers - fine if you know beforehand but frustrating 5-10 minutes otherwise. Downstairs seating area lined with religious icon paintings offer a striking decoration.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay attention to your bags.There is no elevator.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We booked a tripple room and there was pictures showing a room on the top floor with nice hight to the ceiling. Instead we got a room on first floor without windows at all to the outside, only one window to the inside of the hotel staircase! And the staircase was lit most of the night, and people coming and going. Terrible. Also the room was too hot, and no air. Probably because there was no windows to the outside. Felt like being in a cellar. The room had a bath tub but out of function. It lacked both handle to start the water and a stopper in the tub. On the first night the water pipes broke in the bathroom sink so there was water on the floor when we woke up. Also the toilet did not work. Luckily the hotel managed to solve the issue during the day, and since we were off all day, it didn't bother us. The upside to this hotel is the friendly staff and extraordinary decorations. The go all in with paintings and sculptures. Also the location is great, everything in old town of Cusco in walking distance. If we had gotten the room we thought we booked (and not a cellar), the stay could have been pretty nice.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service
Great location. Hotel outdated but practical. Friendly and helpful staff. Overall was a good stay.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Man får det man betaler for! Et ok hotellrom til en billig penge
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quarto sujo, percebi com a sujeira que se acumulou na minha chinela, que só usava no quarto. Quarto muito frio, com janelões de vidro, o que o deixa também bastante iluminado na hora de dormir. Acústica péssima, como há muito movimento dos hóspedes em horários muito tarde ou muito cedo por causa dos passeios, não conseguimos descansar bem. Lençóis sujos, cheios de cabelo no dia que chegamos. Pelo valor da diária deveria ter uma estrutura melhor. Porém, os funcionários são muito atenciosos e eles prestam o serviço de guardar bagagem para irmos a Machu Picchu, como também preparam um lanche para quem precisar sair antes do horário de início do café da manhã.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay problemas con el agua caliente y la limpieza de las bañeras. Por lo demás es un buen hotel y su personal es atento. También si sale antes de la hora del desayuno y lo solicita le proveen una bolsa con varios alimentos.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones cómodas y Perón al amable. Deben cambiar el papel de baño y jabón de baño es pésimo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て問題なし
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Al llegar al alojamiento me cobraron 2 piezas de 3 camas, sin embargo, nos dieron una de 3 camas y 1 de 2 camas. Se cortó el agua h fue problema del hotel. Mal servicio de desayuno, pobre.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Bom custo benefício

Hotel bem localizado, funcionário gentis e bom café da manhã
Stayed 2 nights in Nov 2024