San Francisco Plaza Hotel

3.0 star property

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Photo gallery for San Francisco Plaza Hotel

Food court
Free daily buffet breakfast
Front of property
Suite | Living area | LED TV
Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Ceniza 147, Cusco, Cusco, 84
  • Place, San Pedro Market
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Cusco Cathedral
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪13 min drive‬

Room options

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Suite

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Exclusive Triple Room, Bathtub, Courtyard Area

  • 312 sq ft
  • Sleeps 4
  • 3 Large Twin Beds

Single Room

  • 280 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Cusco

Located in Cusco Historic Center, San Francisco Plaza Hotel is within a 5-minute walk of sights such as Museo Irq’i Yachay and San Francisco Church. This 30-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • San Pedro Market - 5 min walk - 0.3 miles
  • San Pedro Church - 5 min walk - 0.3 miles
  • Plaza El Regocijo - 7 min walk - 0.4 miles
  • Plaza de Armas - 8 min walk - 0.5 miles
  • Cusco Cathedral - 10 min walk - 0.6 miles

Getting around

  • San Pedro Station - 7 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

Restaurants

  • ‪Sección de jugos - ‬5 min walk
  • ‪Yokomo Restaurant Cusco - ‬3 min walk
  • ‪Aulita Cafe Boutique - ‬3 min walk
  • ‪El Mordisc'o Restaurant - ‬4 min walk
  • ‪Chifa Hao-Yun - ‬6 min walk

About this property

San Francisco Plaza Hotel

Guests of San Francisco Plaza Hotel enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 7.00 per vehicle one way, as well as an airport shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a library, free newspapers, and a terrace.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Safes, desks, and wardrobes or closets are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 7.00 per vehicle (one way)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 10:00 AM—-anytime
  • Check-out: 9:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 20450791980

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel
San Francisco Plaza Cusco
San Francisco Plaza
Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel
San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel Cusco

Frequently asked questions

Is free cancellation available at San Francisco Plaza Hotel?

San Francisco Plaza Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to San Francisco Plaza Hotel?

This hotel is situated in Cusco Historic Center, just steps from Museo Irq’i Yachay and San Francisco Church Museum and Catacombs, and within a short walk of Plaza de Armas. You'll also find San Pedro Market and Museo de Plantas Sagradas Magicas y Medicinales less than a mile away.

Is there parking available at San Francisco Plaza Hotel?

No, there isn't parking at this hotel.

Does San Francisco Plaza Hotel include a casino on the premises?

No, San Francisco Plaza Hotel doesn't have a casino.

Will I find an indoor pool at San Francisco Plaza Hotel?

No, there is no indoor pool at this hotel.

Is San Francisco Plaza Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private hot tub and a fireplace.

Does San Francisco Plaza Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does San Francisco Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, San Francisco Plaza Hotel serves free buffet breakfast each morning from its restaurant.

Will San Francisco Plaza Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at San Francisco Plaza Hotel.

Does San Francisco Plaza Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from San Francisco Plaza Hotel?

The closest major airport to San Francisco Plaza Hotel is Alejandro Velasco Astete Intl. Airport (CUZ), which is 4 mi away (8 minutes by car).

Are there rooms with balconies at San Francisco Plaza Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy city and courtyard views.

San Francisco Plaza Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 38 out of 79 reviews
Rating 8 - Good. 27 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sanjiv, Charlotte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good clean safe secure hotel, good beds, safe, staff, breakfast, restaurant, nice wifi, convenient location. The portable room heaters are not effective and challenging to get hot water for bath before 6 am (heaters freeze overnight).
Stayed 1 night in Jan 2026

10/10 Excellent

Sanjiv, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe secure convenient friendly place. Since had early morn departure, packed to go breakfast. Good restaurant, wifi, heat, nice lobby. Only issue was that hot water before 7 am was not available, they said cylinder freezes. Good beds, clean sheets and towels, good bar, should be more like a Four Star Hotel. Plan to stay here again on return from Machu Pichu
Stayed 2 nights in Jan 2026

6/10 Okay

daniel

Traveled with family
Disliked: Cleanliness
The staff were excellent and the location was good but the hotel would benefit from proper heating and warm bedding.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is great, modern, clean centrally located .staff is very accommodating and courteous. Toiletries could improve and a a mini grudge would be awesome!
Great bed and linens
Good variety and options for breakfast (included)
Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, helpful staff and in a perfect location for seeing Cusco
Stayed 3 nights in May 2025

10/10 Excellent

Tommy

Thank you for your excellent service.
Stayed 1 night in Sep 2023

8/10 Good

Ariel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 2 nights in May 2023

6/10 Okay

Andrew

Traveled with partner
We stayed for 2 nights in February, and this is one of around 15 similarly priced hotels that we stayed in around Latin America. Well-located, around 10 minutes walk from the central Plaza and its restaurants. Suite rooms over two levels. Very comfy beds, albeit rooms would benefit from better lighting. Hot water, but slow to arrive at showers - fine if you know beforehand but frustrating 5-10 minutes otherwise. Downstairs seating area lined with religious icon paintings offer a striking decoration.
Stayed 1 night in Feb 2023

10/10 Excellent

Randall

Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Lyndsay, Detroit Mi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful! Pricing was Great! Beautiful Entrance! Room was cozy!
Stayed 1 night in Mar 2020

10/10 Excellent

Denise, Ontario Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a warm friendly feel. The staff went above and beyond to help my family with a emergency. Wonderful place to stay.
Stayed 2 nights in Mar 2020

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable night!

Hotel was really good value for money and the rooms were nice and spacious. The bathroom was massive and with a large spa as well. Breakfast was fairly simple, but not bad. Overall a pretty good stay!
Stayed 1 night in Feb 2020

8/10 Good

RON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

PORNTHEP

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location. 10 minutes walk many restaurants

The services provided by everyone in the hotel was excellent. A little far away from central district, approximately 10 minutes walk through neighborhood and small shops
Stayed 1 night in Oct 2019

8/10 Good

Danny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All goods except those dirty towels

Hotel location is great, staffs are super friendly, however the hotel towels are really old and dirty. Everything else is good.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

melodee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Hotel exceeded our expectations. Large clean room. Huge bathroom. Very friendly helpful staff. All family I believe. Had dinner in hotel and food also excellent. Decor is beautiful from when you walk in the entrance.They have you sit down for cocoa tea as soon as you arrive. And make you feal very relaxed. Unfortunately all rooms were booked at this hotel when we were to return from Macha pichu. Would definately stay again.
Stayed 1 night in Apr 2019

10/10 Excellent

Michael, Miami, US

Liked: Cleanliness, staff & service, property conditions & facilities
A 3-star hotel with 5-star service! My wife and I had a great stay at this hotel. The accommodations are comfortable and clean. The breakfast is great, offers enough variety and everything we had was delicious. Jonathan and Marcelo are the most pleasant and hardworking guys I've met, they are proactive, helpful and provide attention only expected at a 5-star hotel and are an asset to this place. I would definitely return and recommend this hotel.
Stayed 3 nights in Mar 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Great!

We booked this hotel for three nights. It was an amazing stay. Jonathan and Marcel were awesome, helping us with recommendations to restaurants, shopping areas and tours. The hotel is very clean, our room was large with two big beds and two flatscreen TVs, a very large bathroom, they provide soap shampoo and a hairdryer. Breakfast food was pretty good. The hotel is very close to the city center, museums, a laundromat across the street, and the meeting place for most tour groups (at the Cathedral). I highly recommend staying here. I’m sure my husband and I will be back!!
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Suitable Hotel in Cusco

The hotel was very clean, and the room was very spacious. The hot water in the shower was excellent, especially after trekking to Machu Picchu and back. The only downside is that you can hear everything that goes on because of the way the rooms face inward to the courtyard. So, anyone coming or going, a crying baby, work being done, people in the restaurant... you can hear all of it.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2018

4/10 Poor

RAN, UAE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The worst check in experience ever

The check in experience is ruined my entire stay. While check in, I showed the receptionist the booking confirmation for 2ADULT and 1Child. But she said I had to pay for the Child as she did have the comment. And she called up her manager, end up asked me to pay 10 dollars each for breakfast which supposed to be included in room rate. I refuse to pay and not having breakfast. I initially didn’t want to have breakfast as we have early departure the next morning. But the situation is really embarrassing, not all about money. This is the first time after so many years I made bookings with hotel.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

Overall great stay.

Great stay. Location is perfect. Room could do with slight improvements.
Stayed 2 nights in Jun 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018