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Santa Lucia House - Forum

4.0 star property
VIP Access

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Photo gallery for Santa Lucia House - Forum

A spacious lobby with a high ceiling, a central round table with a floral arrangement, and a staircase with wooden railings.
A historic building with a sign reading "IMANTI".
A spacious indoor area with a high ceiling, wooden balcony railing, and multiple potted plants.
Terrace/patio
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪5 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

A bedroom with a four-poster bed, two bedside tables with lamps, and a wooden door.

Twin Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Cuenca

Located in Downtown Cuenca, Santa Lucia House - Forum is next to Plaza Rotary Market and Civic Plaza. This 4-star hotel has 12 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.1 miles
  • Calderon Park - 3 min walk - 0.2 miles
  • New Cathedral of Cuenca - 5 min walk - 0.3 miles
  • Convent of the Assumption - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Balcon Quiteño - ‬2 min walk
  • ‪Raymipampa - ‬5 min walk
  • ‪Coffee Lovers - ‬5 min walk
  • ‪Café Del Parque - ‬5 min walk
  • ‪Angelus by Tutto Freddo - ‬5 min walk

About this property

Santa Lucia House - Forum

Guests of Santa Lucia House - Forum enjoy free WiFi in public areas, a meeting room, and a terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 24 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. This smoke-free hotel also has a water dispenser.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

Is a free cancellation option available at Santa Lucia House - Forum?

Santa Lucia House - Forum offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Santa Lucia House - Forum?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Santa Lucia House - Forum on Jul 1, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Santa Lucia House - Forum?

This hotel is situated in Downtown Cuenca, just steps from Plaza Rotary Market and Civic Plaza, and within a short walk of Calderon Park. You'll also find Convent of the Assumption and San Francisco Plaza Market less than a mile away.

Is there parking available at Santa Lucia House - Forum?

Yes, self parking is offered for free at the hotel.

Does Santa Lucia House - Forum feature a casino?

No, Santa Lucia House - Forum doesn't have a casino.

Is there an indoor pool at Santa Lucia House - Forum?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Santa Lucia House - Forum?

Couples staying at this hotel will appreciate amenities like a bar/lounge and a free daily breakfast plus some guestrooms include a city view.

Does Santa Lucia House - Forum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Santa Lucia House - Forum have a restaurant with a breakfast menu?

Santa Lucia House - Forum offers free English breakfast each morning though there is no restaurant.

Does Santa Lucia House - Forum allow pets to stay for free?

No, pets aren't allowed at Santa Lucia House - Forum.

Does Santa Lucia House - Forum have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Santa Lucia House - Forum?

The closest major airport to Santa Lucia House - Forum is Cuenca (CUE-Mariscal Lamar), which is 1.8 mi away (12 minutes by car).

Are there rooms with balconies at Santa Lucia House - Forum?

No, there aren't any guestrooms at Santa Lucia House - Forum that offer a balcony.

Santa Lucia House - Forum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 387 out of 517 reviews
Rating 8 - Good. 87 out of 517 reviews
Rating 6 - Okay. 23 out of 517 reviews
Rating 4 - Poor. 10 out of 517 reviews
Rating 2 - Terrible. 10 out of 517 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
This place was great! Helpful staff, clean rooms and perfect location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

CLEMENTE

Liked: Cleanliness, amenities, property conditions & facilities
All the employees very helpful and friendly, breakfast really good and delicious, room very clean with everything needed.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
The room and common areas were super clean and well maintained. The staff was super friendly, attentive and helpful with our needs. Fresh made to order eggs and fresh baked bread at breakfast was a plus.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the last thirty-five years I have stayed in perhaps 1,800 hotels in thirty countries. I would stay at Santa Lucia again. Gladly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property with friendly staff and great breakfast.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
It was awesome!!! Definitely I will stayed there again. 10/10
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and safe
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well maintained place. Staff is super friendly and helpful. Breakfast has standard options and rooms are made up every day.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

gloria Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , excellent breakfast and service
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

GABRIELA

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is perfect. It is well ubicated, the only thing they can improve is abolut de courtains, they doesn´t close perfectly and it is easy to see other people what is happening inside the room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was and is still great, and I extended my stay. Staff are professional, friendly, and helpful. Many different places to eat and other shops/items are in walking distances.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is a beautiful and charming example of colonial Spanish architecture, complete with two enclosed "courtyards". The complimentary breakfast included eggs with choice of veggies and preparation, yogurt with copious fresh fruit and granola, a selection of fresh breads, fresh squeezed fruit juice, and choice of delicious coffee or hot chocolate. The staff members were very friendly and helpful; most spoke English, all spoke Spanish. The location was within several minutes walking distance of the center of the Historic District (restaurants, cathedrals, museums, markets).Our room was small but we managed nicely with creative use of the closet, bedside tables, and bathroom storage.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The room and all the hotel areas were very clean. The breakfast was varied and good. The hotel area is congested and too close to the market. Commercial area.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Everything is very clean and well maintained. Staff is friendly. Free breakfast is very satisfying. Only drawback is the noisy wood floors make it hard to quietly walk around at night, but not a deal breaker.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lobby and staff are wonderful.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hidden jewel in colonial Cuenca. Clean and comfortable room, wonderful and helpful staff and a location that is close to shops, restaurants and the famous Cuenca Cathedral.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities
Staff. Room. Location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely colonial style hotel with an excellent staff.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Henry

Disliked: Amenities
Yes
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa Lucía House - Forum hotel Cuenca

Santa Lucía House in colonial downtown Cuenca is a gem. A beautiful classic home transformed into a beautiful hotel. The team members of this hotel are outstanding!!!!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Elssye Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cozy and beautiful place to stay. Like a home away from home. Great place and very central in the hearth of the Cuenca City. We love this hotel.
Stayed 2 nights in Jun 2025