See all properties

Hotel Boutique Los Balcones

3.5 star property
Colonial hotel with free breakfast and a rooftop terrace
VIP Access

Choose dates to view prices

Photo gallery for Hotel Boutique Los Balcones

Lunch, dinner served; Latin American cuisine, alfresco dining
Business center
View from room
Front of property
Apartment, 1 Queen Bed, Kitchen | Private kitchen | Fridge, dishwasher, cookware/dishes/utensils

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150
  • Place, Plaza Rotary Market
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Place, Calderon Park
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Single Room, Patio

Single Room, Patio | Premium bedding, down comforters, memory foam beds, minibar

Single Room, Patio

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Double Room, Balcony

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Balcony

Triple Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Triple Room, Balcony

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, Balcony

Twin Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Twin Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Queen Bed, Kitchen

Apartment, 1 Queen Bed, Kitchen | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 1 Queen Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, Accessible, Annex Building

Double or Twin Room, Accessible, Annex Building | Premium bedding, down comforters, memory foam beds, minibar

Double or Twin Room, Accessible, Annex Building

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Single Room, Balcony

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Patio

Double Room, Patio | Premium bedding, down comforters, memory foam beds, minibar

Double Room, Patio

8.8 out of 10
Excellent
(3 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cuenca

Located in Downtown Cuenca, Hotel Boutique Los Balcones is within a 5-minute walk of Plaza Rotary Market and within 15 minutes of other popular attractions like Calderon Park. This 3.5-star hotel has 15 rooms and welcomes guests with free breakfast, a rooftop terrace, and a 24-hour business center.

What's nearby

  • Plaza Rotary Market - 3 min walk - 0.2 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Calderon Park - 7 min walk - 0.4 miles
  • San Sebastian Plaza - 12 min walk - 0.7 miles
  • Río Tomebamba & Calle Larga - 14 min walk - 0.8 miles

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬6 min walk
  • ‪Raymipampa - ‬7 min walk
  • ‪Negroni - ‬7 min walk
  • ‪Angelus by Tutto Freddo - ‬7 min walk
  • ‪Guajibamba - ‬2 min walk

About this property

Hotel Boutique Los Balcones

Colonial hotel with free breakfast and a rooftop terrace
Guests of Hotel Boutique Los Balcones enjoy access to a rooftop terrace, meeting rooms, and a 24-hour business center. If you drive, self parking is USD 12.50 per day, or you can take advantage of the airport shuttle during limited hours for USD 10 per room roundtrip. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this hot springs hotel include coffee/tea in a common area, a computer station, and a library.
Guests can expect 32-inch LCD TVs with satellite channels and pay movies. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, private yards, and refrigerators are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.

Similar properties

Restaurant
Vaway Hotel
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 97 reviews
$62 nightly
The price is $62
Nov 18 - Nov 19
Vaway Hotel

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 9:00 PM
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Self parking on site (USD 12.50 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • SOLE MIO

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 2 hot springs
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator
  • Raised toilet seat

More

  • 1 building
  • 3 floors
  • Built in 1860
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free international calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 5.0 per stay

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Self parking fee: USD 12.50 per day
  • Rollaway bed fee: USD 5.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca

Frequently asked questions

Is a free cancellation option available at Hotel Boutique Los Balcones?

Hotel Boutique Los Balcones offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of Hotel Boutique Los Balcones?

This hotel is situated in Downtown Cuenca, just steps from Civic Plaza and Plaza Rotary Market, and within a short walk of Calderon Park. You'll also find Río Tomebamba & Calle Larga and Puente Roto less than a mile away.

Is parking available on site at Hotel Boutique Los Balcones?

Yes, parking is offered for USD 12.50 per day.

Is a spa located at Hotel Boutique Los Balcones?

Spa services at the hotel include mani/pedis and massages.

Does Hotel Boutique Los Balcones have a casino on the premises?

No, Hotel Boutique Los Balcones doesn't have a casino.

Is there an indoor pool at Hotel Boutique Los Balcones?

No, there is no indoor pool at this hotel.

Is Hotel Boutique Los Balcones good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant with al fresco dining.

Does Hotel Boutique Los Balcones have a hot tub?

No, but this hotel does have 2 hot springs.

Does Hotel Boutique Los Balcones feature a restaurant that includes a breakfast menu?

Yes, Hotel Boutique Los Balcones serves free full breakfasts at SOLE MIO each morning.

Does Hotel Boutique Los Balcones allow pets to stay for free?

No, pets aren't allowed at Hotel Boutique Los Balcones.

Does Hotel Boutique Los Balcones have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Boutique Los Balcones?

The closest major airport to Hotel Boutique Los Balcones is Cuenca (CUE-Mariscal Lamar), which is 1.3 mi away (4 minutes by car).

Are there rooms with balconies that I can book at Hotel Boutique Los Balcones?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy garden or city views.

Does Hotel Boutique Los Balcones offer wedding services?

There are wedding services available at Hotel Boutique Los Balcones if that's in your vacation plans.

Hotel Boutique Los Balcones Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 330 reviews
Rating 8 - Good. 82 out of 330 reviews
Rating 6 - Okay. 11 out of 330 reviews
Rating 4 - Poor. 2 out of 330 reviews
Rating 2 - Terrible. 6 out of 330 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a week in Cuenca

Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights
Hotel is just a few blocks from the square & new church
Kitchen & spacious living room was helpful during our stay (we could get our work done)
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness
Nice place
Stayed 9 nights in Jun 2025

10/10 Excellent

Jorn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Vicente, Brookshire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail and overall experience surpassed our expectations
Stayed 2 nights in Apr 2025

6/10 Okay

Yangbing

Stayed 1 night in Mar 2025

10/10 Excellent

Jose, Panama

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old house renovated.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Craig K

Liked: Cleanliness, amenities
Clean, great breakfast, awesome people!
Stayed 4 nights in Feb 2025

10/10 Excellent

carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel céntrico

El hotel esta ubicado en el casco viejo de la ciudad lo que es muy conveniente para movilizarse a pie.El desayuno delicioso y variado, reservamos un departamento bien equipado.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 6 nights in Dec 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick, FREMONT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Stayed 1 night in Sep 2024

2/10 Terrible

uriel

Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación , edificio colonial en muy buen estado , buenos precios , parqueo , muy buen desayuno
Stayed 2 nights in Aug 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work!
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly manager and staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Frederick, FREMONT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great el centro hotel will stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2024