SureStay Hotel by Best Western Columbus Downtown

2.5 star property
Hotel in Columbus with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Free daily continental breakfast
Front of property
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
1024-1034 Veterans Parkway, Columbus, GA, 31901
  • Columbus Georgia Convention & Trade Center
    ‪14 min walk‬
  • Columbus Civic Center
    ‪2 min drive‬
  • South Commons Sports Complex
    ‪2 min drive‬
  • Columbus, GA (CSG-Columbus Metropolitan)
    ‪11 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Columbus

Located in Downtown Columbus, SureStay Hotel by Best Western Columbus Downtown is within a 10-minute stroll of sights such as Springer Opera House and Ma Rainey House. This 65-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Springer Opera House - 6 min walk - 0.4 miles
  • RiverCenter for the Performing Arts - 11 min walk - 0.6 miles
  • Columbus Georgia Convention & Trade Center - 14 min walk - 0.8 miles
  • Columbus Civic Center - 2 min drive - 1.1 miles
  • South Commons Sports Complex - 2 min drive - 1.6 miles

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan) - 13 min drive

Restaurants

  • ‪Iron Bank Coffee Co. - ‬8 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Chattabrewchee Southern Brewhouse - ‬11 min walk
  • ‪The Loft - ‬9 min walk
  • ‪Black Cow Restaurant - ‬8 min walk

About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel in Columbus with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Columbus Downtown offers free WiFi in public areas and coffee in a common area. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • Dogs and cats only
  • 2 total (20 lbs is the maximum weight per pet)

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Columbus Downtown?

This hotel is situated in Downtown Columbus within a 10-minute walk of Springer Opera House, RiverCenter for the Performing Arts, and Ma Rainey House. You'll also find Coca-Cola Space Science Center and Chattahoochee River less than a mile away.

How much does it cost to stay at SureStay Hotel by Best Western Columbus Downtown?

As of Sep 20, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Columbus Downtown on Sep 28, 2025 start from $69.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western Columbus Downtown?

Yes, self parking is offered for free at the hotel.

Does SureStay Hotel by Best Western Columbus Downtown feature a casino at the property?

No, SureStay Hotel by Best Western Columbus Downtown doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Columbus Downtown?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western Columbus Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include free Internet access.

Are there hot tubs at SureStay Hotel by Best Western Columbus Downtown?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Columbus Downtown have a restaurant that serves breakfast?

SureStay Hotel by Best Western Columbus Downtown offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Columbus Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at SureStay Hotel by Best Western Columbus Downtown for a fee of USD 25 per pet, per day.

Are there connecting rooms at SureStay Hotel by Best Western Columbus Downtown?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Hotel by Best Western Columbus Downtown?

The closest major airport to SureStay Hotel by Best Western Columbus Downtown is Columbus, GA (CSG-Columbus Metropolitan), which is 6.4 mi away (13 minutes by car).

Can I book a room with a balcony at SureStay Hotel by Best Western Columbus Downtown?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Columbus Downtown.

Reviews

SureStay Hotel by Best Western Columbus Downtown Reviews

6.2

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 108 out of 435 reviews
Rating 8 - Good. 82 out of 435 reviews
Rating 6 - Okay. 63 out of 435 reviews
Rating 4 - Poor. 72 out of 435 reviews
Rating 2 - Terrible. 110 out of 435 reviews

Reviews

4/10 Poor

Mandi

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The breakfast is nearly non-existent. The shower was in poor shape. The curtain rod was broken and the curtain they had did not fit the shower. Because of this, water floods the bathroom and into the main room. The floor just outside the bathroom is warped and water damaged from previous guests doing the same thing. The room was extremely hot when we arrived. The staff did not turn on the air conditioner prior to our arrival. There were only two easily accessible outlets in the room. They were on the opposite side of the room from the desk. We did not receive room service during day 2. I had to go to the front desk after 7pm to ask for toilet paper and towels.
Stayed 4 nights in Jul 2025

10/10 Excellent

Damon

Stayed 1 night in Jun 2025

8/10 Good

Officiaal.

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

SABRINA

Traveled with family
Liked: Staff & service
It was ok besides my room air conditioner not cooling properly. I was giving the option to move to another room but I was about to head to an event and really didn’t have time and by the time I got back in I didn’t feel like moving all my things to another room. They just need to check appliances before booking etc.
Stayed 1 night in Jun 2025

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very nice and accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Lesly

Stayed 1 night in Feb 2025

6/10 Okay

Alyra

Traveled with partner
Liked: Staff & service
Felt unsafe due to othet guests in the area. S.elled like marijuana as soon as i walked outside. I knew it was average stay but was more like below average. More run down then the pictures. But is a lot cheaper then the hotels downtown. I guess yiu get whay you pay for
Stayed 2 nights in Apr 2025

10/10 Excellent

Thom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, good price

You get what you pay for. Hotel(motel) is in the great location so to get a room for low price would be impossible. Breakfest - do not expect too much, veeeery limited choices. Room is ok - again - its more like a motel. I'd stay here again for 1 night because of price and convenience.
Stayed 1 night in Apr 2025

6/10 Okay

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

Everything was great except for the housekeeping banging on the door like it’s the police at 10:30 in the morning when check out is at 11:00. Everything else was great!
Stayed 1 night in Apr 2025

6/10 Okay

Courtney

The lady at the front is nice. The help at night is not. It is centrally located.
Stayed 4 nights in Apr 2025

2/10 Terrible

Annie

Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy bed, stained with piss! Smell stuck to our clothes. Refused to move rooms or refund, got another room after big discussions, bath handing off the wall, bleach stains & smell strong enough to make your eyes water. no security deposit was given back. Don’t stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chalai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come Again

It was pretty good. Bathroom could have been a bit more clean but everything else was pretty great.
Stayed 1 night in Apr 2025

10/10 Excellent

tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

GRANT

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and my kids loved the pancake making machine.
Stayed 1 night in Mar 2025

10/10 Excellent

hyuntae

Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Belinda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were expecting a hotel, this was a run down two story roadside place. Felt like we should pay by the hour. It was more expensive than actually decent hotels weve stayed in. Breakfast was the most minimal excuse for food. Hotel room was dirty, fixtures didnt work and the sheets were stained with what I assume was blood. The door wouldnt shut unless you slammed it. Look for places in the downtown area by the river and skip this dump
Stayed 2 nights in Feb 2025

2/10 Terrible

Chelsey

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is not your typical best western hotel. This is a motel. While the rooms were better than I’d expected from looking at the place, you can’t cover shabbiness with a coat of pea soup paint. The “continental breakfast” (available between 6am-9am) consisted of apples, oranges, juice, cold cereal, bread, yogurt, and a pancake maker that didn’t work. And you can’t forget about the microwaveable “old folks” breakfast sausage sandwiches that were rubbery and tasteless, something I’m sure even the old folks in a home wouldn’t enjoy. The “dining area” did have a Folgers machine that worked but the gentleman at the desk did seem concerned when I went in there to get coffee in the afternoon/evening. Overall, would never stay again!
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would definitely stay again! The rms were clean and the staff is very accommodating and friendly!
Stayed 7 nights in Jan 2025

2/10 Terrible

Stacy

Stayed 1 night in Jan 2025