Crowne Plaza Christchurch by IHG

4.5 star property
Luxury hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Crowne Plaza Christchurch by IHG

Bar (on property)
Reception
Point of interest
Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

View in a map
764 Colombo Street, Christchurch, 8011
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Place, Isaac Theatre Royal
    ‪2 min walk‬
  • Place, Hagley Park
    ‪10 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪16 min drive‬

Room options

Standard Room, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(17 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (High Floor)

9.6 out of 10
Exceptional
(10 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(9 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Accessible (Low Floor)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Christchurch

Located in Christchurch City Centre, Crowne Plaza Christchurch by IHG is next to popular attractions like Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal. This 204-room, 4.5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.0 miles
  • Isaac Theatre Royal - 2 min walk - 0.1 miles
  • Cathedral Square - 3 min walk - 0.2 miles
  • Hagley Park - 10 min walk - 0.6 miles
  • Canterbury Museum - 11 min walk - 0.6 miles

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • ‪Market Place - ‬1 min walk
  • ‪Child Sister - ‬4 min walk
  • ‪Sakimoto - ‬5 min walk
  • ‪Christchurch Tramway Restaurant - ‬4 min walk
  • ‪Casa Publica - ‬2 min walk

About this property

Crowne Plaza Christchurch by IHG

Luxury hotel with 2 restaurants and a fitness center
At Crowne Plaza Christchurch by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for NZD 25 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and a computer station.
Guests can expect free WiFi and 40-inch flat-screen TVs. Bathrooms offer free toiletries, slippers, and bathrobes. Refrigerators, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 50 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Christchurch by IHG?

Crowne Plaza Christchurch by IHG provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see close to Crowne Plaza Christchurch by IHG?

This hotel is situated in Christchurch City Centre, just steps from Cathedral Square and New Regent Street, and within a short walk of Christchurch Casino. You'll also find Riverside Market and Bealey Avenue less than a mile away.

Is there parking available at Crowne Plaza Christchurch by IHG?

Yes, secured parking is offered for NZD 25 per night with in/out privileges.

Does Crowne Plaza Christchurch by IHG include a casino?

No, Crowne Plaza Christchurch by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Christchurch by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Christchurch by IHG good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and bathrobes.

Are there hot tubs at Crowne Plaza Christchurch by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Christchurch by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Christchurch by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Christchurch by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Christchurch by IHG though service animals are welcome.

Does Crowne Plaza Christchurch by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crowne Plaza Christchurch by IHG?

The closest major airport to Crowne Plaza Christchurch by IHG is Christchurch International Airport (CHC), which is 6.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Christchurch by IHG?

No, at Crowne Plaza Christchurch by IHG, there aren't any guestrooms that list a balcony.

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Vanja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip - the room with 2 queen beds was
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, really nice bathroom with space to put my toiletries, very well equipped with iron, good numbers or coat hangers, safe etc. Nice bar and restaurant space. My room was too cold and I couldn’t get it warm enough either evening. Not good when I’d come in chilled from outside. Other members of my family had the same experience. I’d have liked the temp at abo . The control would not stay on heat mode, it kept flipping to heat standby. It warmed up overnight the first night so was ok in the morning and I didn’t complain.
Stayed 2 nights in Jul 2025

10/10 Excellent

paramvir

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience at crowne plaza hotel. Nice and clean room.
Stayed 1 night in Jul 2025

10/10 Excellent

Serene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to town. Good service and comfortable bed.
Stayed 2 nights in Apr 2025

4/10 Poor

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
Put us in an ‘access’ room when I booked a standard room. Very noisy, from other residents and dining room noise.
Stayed 1 night in Jul 2025

6/10 Okay

Anytime NZ Ltd

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

Jacqui

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rosie at reception organised for us to have a high room looking towards the fireworks. A lovely place to stay the views up high are spectacular.
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi, BERMUDA

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

.
Stayed 8 nights in Apr 2025

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities
More than delivered on my expectation….
Stayed 1 night in Jun 2025

10/10 Excellent

Goktug

Stayed 5 nights in Jun 2025

8/10 Good

Bevan, Rotorua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, updated hotel. Parking was close, as well as many restaurants and shopping.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2025

8/10 Good

Dina

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Christchurch - loved it all. Great rooms and design , fitout !
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
,
Stayed 1 night in Jun 2025

10/10 Excellent

Edward, Auckland

Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended city center hotel

I was there for 2 weeks in a buisness trip. Great city center location, good facilities and very friendly and helpful staff.
Stayed 11 nights in May 2025

10/10 Excellent

Sharon

Stayed 1 night in Jun 2025

2/10 Terrible

Kristian

Stayed 1 night in Jun 2025

8/10 Good

Kathryn

Stayed 2 nights in Jun 2025