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Sheraton Chihuahua Soberano

4.0 star property

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Photo gallery for Sheraton Chihuahua Soberano

Outdoor pool
Lobby lounge
Bar (on property)
View from property
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125
  • Place, Medical Star Hospital
    ‪10 min walk‬
  • Place, District 1 - Shopping Mall
    ‪14 min walk‬
  • Place, Distrito Uno
    ‪14 min walk‬
  • Airport, Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(47 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, City View

7.8 out of 10
Good
(8 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 1 King Bed, Mountain View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 1001 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chihuahua

Sheraton Chihuahua Soberano is a short stroll from Medical Place and Medical Star Hospital. This 204-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Medical Star Hospital - 10 min walk - 0.6 miles
  • Plaza Saucito - 12 min walk - 0.7 miles
  • St Barths Spa - 14 min walk - 0.8 miles
  • District 1 - Shopping Mall - 14 min walk - 0.8 miles
  • Distrito Uno - 14 min walk - 0.8 miles

Getting around

  • Chihuahua Chepe Station - 17 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 29 min drive

Restaurants

  • ‪San Francisco Country Club - ‬12 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪carnes san agustin - ‬11 min walk
  • ‪Kampai - ‬18 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Sheraton Chihuahua Soberano

At Sheraton Chihuahua Soberano, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a terrace.
Guests can expect free WiFi and 40-inch LED TVs with cable channels. Coffee makers, laptop-compatible safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 362 for adults and MXN 184 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to March 23 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from February 19 to April 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 362 for adults and MXN 184 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua

Frequently asked questions

Is a free cancellation option available at Sheraton Chihuahua Soberano?

Sheraton Chihuahua Soberano offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Chihuahua Soberano?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Chihuahua Soberano on Mar 22, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sheraton Chihuahua Soberano?

This hotel is located in Chihuahua, a short 19-minute walk from Distrito Uno and also 19 minutes on foot from District 1 - Shopping Mall. You'll also find St Barths Spa and Plaza Saucito less than a mile away.

Will I be able to park at Sheraton Chihuahua Soberano?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sheraton Chihuahua Soberano include a casino at the property?

No, Sheraton Chihuahua Soberano doesn't have a casino.

Will I find an indoor pool at Sheraton Chihuahua Soberano?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from November 1 2025 until March 23 2026 (subject to change).

What amenities will couples enjoy at Sheraton Chihuahua Soberano?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Sheraton Chihuahua Soberano have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton Chihuahua Soberano feature a restaurant that includes a breakfast menu?

Yes, Sheraton Chihuahua Soberano serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sheraton Chihuahua Soberano allow pets to stay for free?

No, pets aren't allowed at Sheraton Chihuahua Soberano though service animals are welcome.

Are there connecting rooms at Sheraton Chihuahua Soberano?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sheraton Chihuahua Soberano?

The closest major airport to Sheraton Chihuahua Soberano is Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.), which is 14 mi away (29 minutes by car).

Are there rooms with balconies at Sheraton Chihuahua Soberano?

No, there aren't any guestrooms with balconies at Sheraton Chihuahua Soberano.

Sheraton Chihuahua Soberano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 101 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Rogelio

Stayed 1 night in Dec 2025

4/10 Poor

Emily

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very disappointed with the two rooms reserved. We there for a wedding celebration. I had reserved two rooms. We were part of the wedding party. As we had get ready and on a schedule for photos to our surprise no running water for a hours. The arm chair was dirty (photos taken), carpet had stains, old bath towels and only two in the bathroom. Very disappointed being that this was the Sheraton. We traveled from Los Angeles.
Dirty stained chair and carpet. Old towels and only two in the bathroom and no running waters for hours upon arrival to our rooms. And this is the Sheraton?
Stayed 1 night in Nov 2025

10/10 Excellent

cesar

Stayed 2 nights in Dec 2025

6/10 Okay

Adan

Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Stayed 4 nights in Dec 2025

6/10 Okay

Adan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Fitness room area was not as it used to be, no water, no towels, treadmill out of order, no tv control…
Stayed 1 night in Nov 2025

4/10 Poor

Cameron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel rooms need an update. Shower has cracks and stains all over the tile. No water control in the shower, so it basically started to flood into the rest of the bathroom. The air conditioner didn't work. Maintenance had to come 5 times before it was blowing any sort of cool air. Service was good and lobby bar area was nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Diego

Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2025

8/10 Good

jorge jesus

Stayed 1 night in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Gym area needs attention
Stayed 2 nights in Oct 2025

10/10 Excellent

Jay

Stayed 2 nights in Oct 2025

8/10 Good

Yessica

Stayed 1 night in Oct 2025

8/10 Good

Federico

Stayed 1 night in Oct 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Un hotel verdaderamente hermoso pero ya urgido de una profunda remodelación. Staff amable y servicial, salvo por el de la alberca que no te pelan.
Stayed 2 nights in Sep 2025

10/10 Excellent

Obed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

gisela

Stayed 1 night in Sep 2025

10/10 Excellent

Fabiola

Stayed 3 nights in Aug 2025

8/10 Good

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho ruido y musica horrible en la fiesta mexicanca
Stayed 3 nights in Sep 2025

4/10 Poor

Carlos

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom ceiling had a water leak. Which fell directly on the toilet. Very inconvenient to get dropped on by a water leak while using the restroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Gamaliel

Stayed 1 night in Sep 2025

6/10 Okay

Hector

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room we got was in bad shape, broken bathroom sink countertop, towel rack bent and ceiling drywall was in need of repair. Mentioned these things to the front desk and a wall outlet was the only thing repaired. We were never offered another room for our 5 night stay.
Broken bathroom countertop.
Bent towel rack.
Ceiling drywall
Curtains
Stayed 5 nights in Aug 2025

10/10 Excellent

roy

Stayed 1 night in Jun 2025

6/10 Okay

Susana Elizabeth García

Stayed 7 nights in Jul 2025

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