Hotel Los Portales Chignahuapan

Colonial hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax in this serene outdoor seating area, featuring tables, chairs, and a pergola with string lights.

Traditional hotel with multiple balconies and a clear view of the surrounding area.

Stunning two-story building with a central column and arched structure, surrounded by lush greenery.

Relax in this stylish space with a comfortable sofa and a small table.

Two beds with patterned bedding, a nightstand, and a decorative headboard.

Overview
Rooms
Location
Policies

Popular amenities

Pet friendly
Parking included
24/7 front desk
Housekeeping
Free WiFi
Restaurant

Explore the area

Primera de Santos Degollado 8 centro, Chignahuapan, PUE, 73300

Basilica of the Immaculate Conception
‪2 min walk‬
Chignahuapan Downtown Park
‪2 min walk‬
Casa del Axolote
‪2 min walk‬

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Room options

Standard Double Room

Exceptional

Sleeps 4
2 Double Beds

About the neighborhood

Chignahuapan

Hotel Los Portales Chignahuapan is adjacent to popular attractions such as Chignahuapan Downtown Park and Casa del Axolote. This 5-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

Basilica of the Immaculate Conception - 2 min walk - 0.1 miles
Chignahuapan Downtown Park - 2 min walk - 0.1 miles
Casa del Axolote - 2 min walk - 0.1 miles
Parroquia de Santiago Apóstol - 3 min walk - 0.2 miles
Kiosco Mudéjar - 3 min walk - 0.2 miles

Restaurants

‪Barbacoa "Trejo - ‬8 min walk
‪El Rincon Mexicano - ‬8 min walk
‪Enrico Ristorante - ‬6 min walk
‪Chiconahui - ‬5 min walk
‪La Confluencia - ‬6 min walk

About this property

Hotel Los Portales Chignahuapan

Colonial hotel with a 24-hour front desk and a coffee shop

Hotel Los Portales Chignahuapan features free WiFi in public areas and a vending machine. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.

Guests can expect to find free WiFi and 36-inch Smart TVs with cable channels and first-run movies. Relax in the rainfall shower, then climb into a pillowtop bed with premium linens and a pillow menu. Private yards are also included.

Languages

English, Spanish

Similar properties

Stunning hotel entrance with a spacious overhang and beautiful palm trees.

Pool
Parking included
Free WiFi
Room service

$61 nightly

Jul 29 - Jul 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

A coffee shop/cafe
A restaurant
Free daily manager's reception

Restaurants on site

TAQUERIA Y JUGOS EL PORTA

Family friendly

Soundproofed rooms

Conveniences

24-hour front desk
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

2 floors
Colonial architecture
Smoking not allowed

Room amenities

Bedroom

Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

36-inch smart TV with cable channels
First-run movies

Food and drink

Restaurant dining guides

Access via exterior corridors
Individual furnishings
Laptop workspace
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 200 per pet, per night
Dogs and cats only
1 total (132 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: MXN 200 per pet, per night
Service animals are exempt from fees
Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
There are no elevators.

Property is also known as

Los Portales Chignahuapan

Hotel Los Portales Chignahuapan Hotel

Hotel Los Portales Chignahuapan Chignahuapan

Hotel Los Portales Chignahuapan Hotel Chignahuapan

Frequently asked questions

Are free cancellation options available at Hotel Los Portales Chignahuapan?

Hotel Los Portales Chignahuapan offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Los Portales Chignahuapan?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Los Portales Chignahuapan on Aug 4, 2025 start from $67.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Los Portales Chignahuapan?

This hotel is located in Chignahuapan, just steps from Chignahuapan Downtown Park and Casa del Axolote, and within a short walk of Basilica of the Immaculate Conception. You'll also find Kiosco Mudéjar and Parroquia de Santiago Apóstol less than a mile away.

Is there parking available at Hotel Los Portales Chignahuapan?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Los Portales Chignahuapan have a casino?

No, Hotel Los Portales Chignahuapan doesn't have a casino.

Is there an indoor pool at Hotel Los Portales Chignahuapan?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Los Portales Chignahuapan?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and a smart TV.

Does Hotel Los Portales Chignahuapan have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Los Portales Chignahuapan have a restaurant that serves breakfast?

No, Hotel Los Portales Chignahuapan doesn't have a restaurant that serves breakfast.

Does Hotel Los Portales Chignahuapan allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Los Portales Chignahuapan for a fee of MXN 200 per pet, per night.

Are there connecting rooms at Hotel Los Portales Chignahuapan?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Los Portales Chignahuapan?

No, you won't find guestrooms with balconies at Hotel Los Portales Chignahuapan.

Hotel Los Portales Chignahuapan Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Ramiro

Traveled with family

Dec 4, 2024

Liked: Cleanliness, staff & service

Nights are cold and the rooms are cold. They don't have heating or air conditioning.

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family

Nov 26, 2022

Liked: Cleanliness

Disliked: Staff & service

Horrible service from Front desk AM shift woman.

The morning shif front desk woman was rude and unfriendly when we asked if we could ch in a little earlier (we arrived earlier with our small dog). We have done this in other hotels and usually the staff is very flexible, they try their best to accommodate guest Even thought los portales is a small hotel we could tell there were rooms already ready, so it was not an availability issue at the moment of our arrival. We were charged a slightly higher amount because of our pet and that was not the problem, it was the way she responded when I wanted just to clarify the cost for my benefit, SHE rudely pointed with her disgusting fingernail to a piece of cardboard that listed the prices according to the room booked This hotel doesn’t have heat so we requested two extra blankets aside from the two that were already in the room. She said she will send them immediately and she never diid. So I went to front desk to tell her they were not needed anymore. My family decided to wait for the Night Shift person instead. What a big difference because this gentleman brought them to our room immediately. When it was time for check out we were on our way to front desk to return the key, she was walking our way and she said to hand her the keys right there and then, we did. Not a “ Thank you, hope you enjoyed your stay” “We hope to see you again” Because of her we won’t be staying in our next trips in Los portales Hotel. Owners be aware of who you are hiring to represent your Hotel.

Stayed 1 night in Nov 2022

10/10 Excellent

JORGE, JUAREZ

Traveled with family and small children, Traveled with family

Jan 12, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean & nice place to stay, a little bit expensive

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Sep 30, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Jul 16, 2021

Stayed 2 nights in Jul 2021

8/10 Good

Alfonso

Traveled with family

Apr 16, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2021

8/10 Good

Juan Martin

Traveled with family and small children

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es un buen hotel, sus habitaciones son cómodas, limpias y cuentan con lo necesario para nuestro hospedaje, y lo mejor de todo es que están ubicados muy cerca de la plaza principal, las iglesias, comercios y restaurantes del poblado.

Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Feb 12, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

SERGIO NUÑEZ

Traveled with partner

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10 de 10. Excelente hotel. Muy limpio, seguro, bonito y cómodo. Y el personal fue muy amable. Ni parece hotel de un pueblito mágico, está excelente todo.

Stayed 1 night in Feb 2025

10/10 Excellent

Gaby

Traveled with partner

Jan 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es realmente muy bonita, la habitación es muy espaciosa y, al encontrarse en el centro, tienes acceso a todos lados

Stayed 2 nights in Jan 2025

8/10 Good

Luis enrique sanchez

Traveled with family and small children

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy buena la estancia en el hotel a 2 cuadras del zocalo con muchos lugares para comer y acceder a pie.

Stayed 2 nights in Dec 2024

8/10 Good

Margarita

Traveled with family

Jan 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lugar amplio y agradable... Solo le faltó que tuviera servicio de alimentos

Stayed 2 nights in Jan 2025

8/10 Good

miriam sivia

Traveled with family

Jan 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

JOSE ALFREDO

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

👌

Stayed 2 nights in Dec 2024

8/10 Good

Adriana

Traveled with family

Dec 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es muy lto el precio para lo que realmente ofrece, sólo que es de lo mejor que hay por los alrededores.

Stayed 1 night in Dec 2024

8/10 Good

GONZALO

Traveled with family

Dec 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ninguna

Stayed 1 night in Dec 2024

10/10 Excellent

Israel Gomez

Traveled with family

Dec 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy recomendable

Stayed 1 night in Nov 2024

10/10 Excellent

Felipe

Traveled with partner

Nov 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

TODO MUY BIEN, LO IUNICO QUE CREO QUE LE FALTA ES AIRE ACONDICIONADO Y TAL VEZ PISTOLA DE AIRE PARA QUE SE PEINEN LAS DAMAS, PERO POR EL PRECIO ESTÁ EXCELENTE.

Stayed 1 night in Nov 2024

10/10 Excellent

Scarlett

Business traveler

Oct 9, 2024

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Traveled with family

Sep 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in Sep 2024

10/10 Excellent

jedidia abigail

Sep 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

6/10 Okay

Erick

Traveled with group

Aug 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The ggod: Very modern property. Near to most iconic locations. The bad: Small rooms, too noisy guests. The price paid don't reflect the services received.

Stayed 1 night in Aug 2024