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Shangri-La Chiang Mai

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Chiang Mai

A restaurant with a buffet counter, wooden flooring, and hanging light fixtures.
A large hotel with a symmetrical facade, multiple floors, and a central entrance with a traditional roof.
A spa area with a massage table, a person receiving a massage, and a pool in the background.
A spacious living room with a green sofa, a coffee table, and a television.
A hotel room with a large window, a bed, a chair, and a lamp.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Chiang Mai Night Bazaar
    ‪7 min walk‬
  • Place, Riverside
    ‪8 min walk‬
  • Place, Tha Phae Gate
    ‪17 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk, a chair, and a view of a forested landscape.

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Pool View

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Deluxe Room, 2 Twin Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

Room

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A spacious living room with a green sofa, a coffee table, and a television.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 926 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Deluxe Room, 1 King Bed

Room

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a TV, a chair, a view of the city, and wooden paneling.

Horizon, Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon, Premier Room, 1 King Bed

A hotel room with a television displaying a scenic view, a sofa with colorful cushions, a coffee table with a decorative bowl, and a painting on the wall.

Horizon, Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed

A hotel room with a television displaying a scenic view, a sofa with colorful cushions, a coffee table with a decorative bowl, and a painting on the wall.

Premier Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Twin Beds

A hotel room with a city view, a sofa, two beds, a desk, and a chandelier.

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Chiang Mai

Located in Chang Khlan, Shangri-La Chiang Mai is a leisurely stroll from popular sights such as Chiang Mai Night Bazaar and Iron Bridge. This 5-star hotel has 277 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Chiang Mai Night Bazaar - 7 min walk - 0.4 miles
  • Riverside - 8 min walk - 0.5 miles
  • Mae Ping River - 12 min walk - 0.7 miles
  • Tha Phae Gate - 17 min walk - 0.9 miles
  • Warorot Market - 5 min drive - 1.0 mile

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪ก๋วยเตี๋ยวเสวย เชลล์ชวนชิม - ‬3 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪เนื้อวัวรสเยี่ยม (Rote Yiam Beef Noodle) - ‬2 min walk
  • ‪รถขายผลไม้ ช้างคลาน - ‬3 min walk
  • ‪Kad Kafé - ‬4 min walk

About this property

Shangri-La Chiang Mai

Shangri-La Chiang Mai features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include fireplaces, minibars, and coffee makers. Change of towels is available on request.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

Similar properties

A spacious lobby with a central reception desk, multiple seating areas, and a chandelier.
Chiang Mai Marriott Hotel
Chang Khlan
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 1,000 reviews
$227 nightly
The price is $245
Dec 11 - Dec 12
Total with taxes and fees
Chiang Mai Marriott Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 720 for adults and THB 360 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to November 5:
  • Children's club

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 720 for adults and THB 360 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

Is free cancellation available at Shangri-La Chiang Mai?

Shangri-La Chiang Mai offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Chiang Mai?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on Dec 5, 2026 start from $245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Shangri-La Chiang Mai?

This hotel is situated in Chang Khlan within a 10-minute walk of Chiang Mai Night Bazaar, Mae Kha Canal Village, and Anusarn Market. You'll also find Wat Phra Singh and Central Chiang Mai Airport within a short drive.

Is there parking available at Shangri-La Chiang Mai?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Shangri-La Chiang Mai?

Chi Spa is the hotel's spa and services include body wraps, massages, facials, and mani/pedis.

Are there luxury amenities available at Shangri-La Chiang Mai?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and an outdoor tennis court at this hotel.

Does Shangri-La Chiang Mai have a casino at the property?

No, Shangri-La Chiang Mai doesn't have a casino.

Will I find an indoor pool at Shangri-La Chiang Mai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Shangri-La Chiang Mai?

There are many amenities for couples at this hotel, including a fireplace as well as 3 restaurants and an outdoor pool.

Does Shangri-La Chiang Mai have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Shangri-La Chiang Mai have a restaurant that serves breakfast?

Yes, Shangri-La Chiang Mai has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Chiang Mai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Chiang Mai.

Does Shangri-La Chiang Mai have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Shangri-La Chiang Mai?

The closest major airport to Shangri-La Chiang Mai is Chiang Mai Intl. Airport (CNX), which is 4 mi away (17 minutes by car).

Are there rooms with balconies at Shangri-La Chiang Mai?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and city views.

Does Shangri-La Chiang Mai have a wedding venue?

Take advantage of the wedding venue at Shangri-La Chiang Mai if you plan to say "I do" during your trip.

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the usual amenities of a high end hotel, it is close by to night market.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at amazing place.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel. We had a light meal at the hotel coffee shop on the arrival and the food was amazing and staff were friendly and welcoming.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We visited many hotels, but this is really the top!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangi La is a top flight resort with all things covered. Every staff member was great as were the amenities. The location is also great and centrally located to all of the must see spots in Chang Mai.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean Staff friendly polite and welcoming
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient hotel.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the location was excellent. The smell of cigarettes in the room and in the bed sheets was nauseating.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel a little bit of a walk to the night market though
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location, value for money , Staff Rody & Bella are very good
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Very walkable and centrally located.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities at the hotel
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but well maintained and clean. Less amenities compared to hotels in old city area. Overall great experience and stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property but immaculately maintained. They catered for kids so well (giant teddies, kids bed spreads, slippers/gowns) and staff were so helpful. Highly recommend, especially lounge access rooms.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really nice with decent facilities, however it does need modernising as it feels very dated. Staff were exceptionally helpful and friendly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Very friendly staff and excellent swimming pool for young kids.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family in Chiang Mai. The location is close to many conveniences. The rooms are a good size. Breakfast is extensive, but not necessarily our favorite food options. Staff is very pleasant.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and lobby. Helpful staff. Delicious breakfast and dinners.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family and kids friendly. The room was big and clean and an extra bed was provided. The staff are very courteous.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay in Chiang Mai. All the staff were incredibly helpful and kind. Location was great for night markets. Pool area was spacious and daughter loved the water slide.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 week and upgraded to the horizon club and it was worth it. The team there are so super helpful and friendly and really good with kids. They have a kids corner with activities and kids splash pad area and kids pool which kept our 4 year olds very entertained. The service was great and breakfast was delicious. I can’t speak much to the location as we didn’t leave the hotel lol.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the comfortable beds. Rooms was clean. Staff was amazing and very attentive. Breakfast, lots of options. Pool was beautiful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was an absolutely stunning place to stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and staff members, inni, Sama, Pattie were all great. One of the best spa’s and massages I’ve been to. Wow. They brought me a birthday cake, fruits and flowers on my birthday. Thank You Shamgri La Team.
Stayed 4 nights in Jul 2026