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Holiday Inn Express Cleveland Northwest by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

A spacious lobby with a central seating area, a reception desk, and a large mirror.
A coffee station with two espresso machines, a coffee dispenser, and a counter with various coffee-related items.
A modern retail space with refrigerated beverage dispensers and shelves stocked with snacks and beverages.
Exterior
A modern lobby with a fireplace, seating area, and a large wall mural.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪8 min walk‬
  • Place, Cleveland State Community College
    ‪1 min drive‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A bathroom with a marble sink, a large mirror, two wall-mounted lights, a hairdryer, and a trash can.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Extra Floor Space)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, bedside tables, a desk, a chair, a window, and a wall-mounted TV.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Cleveland

Holiday Inn Express Cleveland Northwest by IHG places you within 2 miles (3 km) of popular sights like Cleveland State Community College and Bradley Square Mall. This 88-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Cleveland Towne Center - 8 min walk - 0.4 miles
  • Cleveland State Community College - 1 min drive - 1.1 miles
  • Tinsley Park - 2 min drive - 1.5 miles
  • Bradley Square Mall - 3 min drive - 1.7 miles
  • Lee University - 5 min drive - 4.7 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Yoki Buffet - ‬3 min drive
  • ‪Kith Social - ‬4 min drive

About this property

Holiday Inn Express Cleveland Northwest by IHG

Guests of Holiday Inn Express Cleveland Northwest by IHG enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Best Western Plus Cleveland Inn & Suites
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 543 reviews
$79 nightly
The price is $96
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 20 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Holiday Inn Express Cleveland Northwest by IHG.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Northwest

Holiday Inn Express Northwest Hotel Cleveland

Holiday Inn Express Cleveland Northwest Hotel

Inn Express Cleveland west

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Cleveland Northwest by IHG?

Holiday Inn Express Cleveland Northwest by IHG provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Cleveland Northwest by IHG?

As of Sep 10, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Cleveland Northwest by IHG on Sep 27, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Holiday Inn Express Cleveland Northwest by IHG?

This hotel is located in Cleveland within a short 14-minute walk of Cleveland Towne Center. You'll also find Bradley Square Mall and Tinsley Park within a short drive.

Is parking available on site at Holiday Inn Express Cleveland Northwest by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express Cleveland Northwest by IHG include a casino?

No, Holiday Inn Express Cleveland Northwest by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Cleveland Northwest by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Holiday Inn Express Cleveland Northwest by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a seasonal outdoor pool and free breakfast.

Does Holiday Inn Express Cleveland Northwest by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Cleveland Northwest by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Cleveland Northwest by IHG offers free buffet breakfast though there is no restaurant.

Does Holiday Inn Express Cleveland Northwest by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Cleveland Northwest by IHG.

Does Holiday Inn Express Cleveland Northwest by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express Cleveland Northwest by IHG?

The closest major airport to Holiday Inn Express Cleveland Northwest by IHG is Chattanooga Metropolitan Airport (CHA), which is 25.3 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Cleveland Northwest by IHG?

No, there aren't any guestrooms at Holiday Inn Express Cleveland Northwest by IHG that offer a balcony.

Holiday Inn Express Cleveland Northwest by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 420 out of 607 reviews
Rating 8 - Good. 118 out of 607 reviews
Rating 6 - Okay. 37 out of 607 reviews
Rating 4 - Poor. 11 out of 607 reviews
Rating 2 - Terrible. 21 out of 607 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the gravy and biscuits! Stayed here multiple times and it is always nice 👍
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very clean room, longhorn steakhouse across the parking lot.
Stayed 1 night in May 2026
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was great, breakfast was fresh, plenty of restaurants within walking distance, retail shopping within a 5 minute drive.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Teri

Liked: Cleanliness
Everything was good, breakfast was very.nice, staff very friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place , very clean, customer service was great , coffee was offered 24 hours . Very quiet place. Area had many places to eat , they even give you a10% coupon for the longhorn across the hotel. Great place overall.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice renovated Holiday Inn express clean rooms great staff breakfast was pretty decent also! I would stay there again. Definitely a five thumbs up!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and cleanliness!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Janice

Very fresh clean room all great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and varied. Room was clean, the ac actually responded to inputs. Staff was helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Franki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when we visit Cleveland.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. A bit pricey but perhaps that’s just the area. Suite did not have extra sink area like some similar properties. Would stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, restaurants nearby
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Gessuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. The pool was dirty and not able to be used: this was not advertised when I booked the rooms.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kelli M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and clean. Bed and bedding was very comfortable. The only reason I didn’t give it a 5 star when going down to have breakfast they did not refill anything and there was only yogurt to eat. Breakfast was to be still serving for another 45 minutes.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was consistently being stocked up if it ever got low. Room was clean, and A/C was working just fine.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marvel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and inviting.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Everything is very modern. Breakfast was great.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean room and nice breakfast
Stayed 2 nights in Jun 2023