Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Douglas Inn And Suites

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Hallway
Free daily continental breakfast
Front of property
Family Suite | Living area | 40-inch TV with digital channels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪11 min walk‬
  • Lee University
    ‪4 min drive‬
  • North Cleveland Church of God
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

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Room options

Deluxe Single Room

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite

  • 616 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Double Room

  • 308 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cleveland

Douglas Inn And Suites places you within a short walk of Tennova Healthcare and within a mile (2 km) of Cleveland State Community College. This motel has 40 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Tennova Healthcare - 5 min walk - 0.3 miles
  • Cleveland State Community College - 11 min walk - 0.6 miles
  • Lee University - 4 min drive - 2.4 miles
  • Bradley Square Mall - 4 min drive - 3.4 miles
  • North Cleveland Church of God - 6 min drive - 3.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and a fitness center
Douglas Inn And Suites features a gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Guests can expect free WiFi and 40-inch TVs with digital channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and free newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Douglas Inn And Suites.
  • No rollaway or extra beds are available.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Are free cancellation options available at Douglas Inn And Suites?

Douglas Inn And Suites offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Douglas Inn And Suites?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on Jun 25, 2025 start from $66.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Douglas Inn And Suites?

This motel is located in Cleveland, close to North Cleveland Church of God, Tri-State Exhibition Center, and Tinsley Park. You'll also find Cleveland Towne Center and Museum Center at 5ive Points within a short drive.

Is parking available on site at Douglas Inn And Suites?

Yes, self parking is offered for free at the motel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Douglas Inn And Suites feature a casino at the property?

No, Douglas Inn And Suites doesn't have a casino.

Will I find an indoor pool at Douglas Inn And Suites?

No, there is no indoor pool at this motel.

Is Douglas Inn And Suites good for couples?

Couples staying at this motel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include kitchenettes.

Does Douglas Inn And Suites have a hot tub?

No, this motel doesn't have a spa tub.

Does Douglas Inn And Suites have a restaurant that serves breakfast?

Douglas Inn And Suites offers free continental breakfast each morning though there is no restaurant.

Does Douglas Inn And Suites allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Douglas Inn And Suites for a fee of USD 20 per pet, per night.

Does Douglas Inn And Suites have connecting rooms?

Yes, you can book connecting guestrooms at this motel for your group or family vacation.

Where is the closest airport to Douglas Inn And Suites?

The closest major airport to Douglas Inn And Suites is Chattanooga Metropolitan Airport (CHA), which is 23.8 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Douglas Inn And Suites?

No, there aren't any guestrooms with balconies at Douglas Inn And Suites.

Douglas Inn And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jacquelyn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

William

Traveled with family
Liked: Staff & service
Older but ok.
Stayed 2 nights in May 2025

8/10 Good

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joseph

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop while traveling home and would definitely use this hotel again.
Stayed 1 night in Mar 2025

8/10 Good

Julia

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Morrisa

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a little problem with my Expedia reservation but Paula at the front desk was SUPER helpful and patient. The Expedia person i dealt with, Mahmoud (?), was also very patient and pleasant to work with. I am just hoping the charges turn out right on my One Key card. Maybe more to follow......
Stayed 1 night in Mar 2025

8/10 Good

RICKIE

Traveled with family
Liked: Cleanliness, property conditions & facilities
There was a language barrier upon check in. Soft spoken clerk did not talk loudly enough or clear enough for me to hear with hearing aids. Had to have him repeat everything several times each. Friendly and helpful just frustrating. Took 15 min to check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
This spot is a little gem! Modern, super clean and location is perfect with gas and food so close.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, one night stay!!! Beautiful facility, friendly staff, good breakfast and great coffee!
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

-
Stayed 1 night in Feb 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annoying behavior

Our stay was great. Very affordable. Stayed on our way to Florida Only one complaint and it has nothing to do with the hotel itself. Someone was outside our room reving their truck with no muffler for an hour starting at 1130pm the police came and he finally to left the property.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn, Kirksey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price!
Stayed 1 night in Feb 2025

10/10 Excellent

Lakisha

Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for just two nights. Hotel was very clean and nice. The curtains and bed linens could use an update. Very quiet area, lots of budget friendly food options near by. Bed was comfortable and everything smelled nice. I wouldn't want to stay a week here, but fantastic option for a low budget weekend stay.
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was quick and easy. The room was nice and a great price.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2025

8/10 Good

Frances M

Stayed 1 night in Feb 2025

8/10 Good

Estelle

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

I enjoyed my stay here. The staff were helpful and friendly and the room/bed was comfortable. There is a bit of road noise (not unusual with most hotels in the area) but overall it wasn't bad. There are plenty of dining choices nearby as well. I will stay here again the next time I visit my family in the area.
Stayed 1 night in Feb 2025

8/10 Good

Edy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay here, and reasonable price. Patty the afternoon and evening desk person has been there for years, a true southern belle! Love the new look.
Stayed 1 night in Feb 2025

6/10 Okay

Tammy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little disappointed.

This 2nd stay wasn’t as good as the first. The first time I stayed on the 2nd floor, it was quiet and clean and comfortable. The 2nd stay was on the first floor facing a Cracker Barrel. It was noisey the room was not as clean, there was a dead roach smashed in the corner of the bathroom and left there. The beds were more worn and the walls scuffed and dirty. Someone kept trying to come in the room through the night. I woke up several times with someone trying to open the door. I am a traveling nurse, I didn’t feel safe with that happening so many times. The staff is always nice, but probably won’t stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. It was a great deal.
Stayed 1 night in Feb 2025