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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and a fitness center

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Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Hallway
Gym
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Tennova Healthcare
    ‪5 min walk‬
  • Place, Cleveland State Community College
    ‪9 min walk‬
  • Place, Tennova Healthcare - Cleveland
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Suite

  • 616 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room

8.8 out of 10
Excellent
(54 reviews)
  • 245 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

8.6 out of 10
Excellent
(60 reviews)
  • 308 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cleveland

Douglas Inn And Suites places you within a short walk of Tennova Healthcare and within a mile (2 km) of Cleveland State Community College. This motel has 40 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
View more Motels in ClevelandOpens in a new window

What's nearby

  • Tennova Healthcare - 5 min walk - 0.3 miles
  • Cleveland State Community College - 9 min walk - 0.5 miles
  • Create & Celebrate Studio - 1 min drive - 1.1 miles
  • Tennova Healthcare - Cleveland - 3 min drive - 1.8 miles
  • CHI MEMORIAL CLEVELAND - 3 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and a fitness center
Douglas Inn And Suites features a gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect free WiFi and 40-inch TVs with digital channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and free newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Douglas Inn And Suites.
  • No rollaway or extra beds are available.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Are free cancellation options available at Douglas Inn And Suites?

Douglas Inn And Suites offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see close to Douglas Inn And Suites?

This motel is located in Cleveland, close to Tri-State Exhibition Center, Cleveland Towne Center, and Bradley Square Mall. You'll also find Museum Center at 5ive Points and Create & Celebrate Studio within a short drive.

Is there parking available at Douglas Inn And Suites?

Yes, self parking is offered for free at the motel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Douglas Inn And Suites feature a casino at the property?

No, Douglas Inn And Suites doesn't have a casino.

Will I find an indoor pool at Douglas Inn And Suites?

No, there is no indoor pool at this motel.

What amenities will couples enjoy at Douglas Inn And Suites?

Couples staying at this motel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include kitchenettes.

Are there hot tubs at Douglas Inn And Suites?

No, there isn't a spa tub at this motel.

Does Douglas Inn And Suites have a restaurant that serves breakfast?

Douglas Inn And Suites offers free continental breakfast each morning though there is no restaurant.

Does Douglas Inn And Suites allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Douglas Inn And Suites for a fee of USD 20 per pet, per night.

Does Douglas Inn And Suites have connecting rooms?

Yes, you can book connecting guestrooms at this motel for your group or family vacation.

Where is the closest airport to Douglas Inn And Suites?

The closest major airport to Douglas Inn And Suites is Chattanooga Metropolitan Airport (CHA), which is 23.8 mi away (26 minutes by car).

Can I book a room with a balcony at Douglas Inn And Suites?

No, there aren't any guestrooms with balconies at Douglas Inn And Suites.

Douglas Inn And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 492 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Stayed 2 nights in Nov 2025

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities
Great room clean quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous. Front desk was perfect. Very clean.
Stayed 1 night in Nov 2025

4/10 Poor

Barney

Liked: Staff & service
Disliked: Cleanliness, amenities
Room had a very off putting smell. 100% would not recommend.
Stayed 2 nights in Nov 2025

2/10 Terrible

cliff

Stayed 5 nights in Oct 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff is always cheerful, and the lobby and the rooms are clean.
Stayed 1 night in Nov 2025

8/10 Good

Ted

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there 4 nights. The area is very convenient. We did not eat breakfast there. We did not have maid service at all. However, we were able to get fresh towels at the front desk. We had an iron but no ironing board. Overall the motel was fine. If we are ever in the area again we will probably stay here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Clean room and staff were friendly and efficient.e
Stayed 1 night in Nov 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

patrick

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Stevie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay so far.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness
Very clean inside and outside, friendly and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Mitzi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got into dining room at 8:30 am And there was 1 biscuit and 2 egg patties and no sausage or bacon!
Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast could be a bit more complete
Stayed 1 night in Oct 2025

10/10 Excellent

Lorrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff love room no carpet great for cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Jean-Paul, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern and updated rooms. Convenient location near the city centre.
Stayed 1 night in Oct 2025

8/10 Good

Aaron

Traveled with family

Great Find!

Room was clean and updated. Breakfast was a little lacking but all in all quality stay. Would stay here again!
Stayed 1 night in Oct 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and bath area and shower are very nice
Stayed 1 night in Oct 2025

4/10 Poor

EricNVirginia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room not cleaned well. No facial tissues (only two left) shower dirty and fire safety sprinkler dangling from ceiling.
Stayed 1 night in Sep 2025

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly desk clerk. Breakfast way below average in quality and variety. Drinking fountain in lobby out of order and exercise room “undergoing renovation “ but appeared to be overflow storage. Overpriced for value. Online reviews misleading.
Stayed 1 night in Oct 2025

8/10 Good

Patsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and the hotel is always clean. The beds are very comfortable. I wish there were more options for the breakfast, but what they do have is always good.
Stayed 1 night in Sep 2025

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