Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Hallway
Deluxe Single Room | 1 bedroom, desk, laptop workspace, blackout drapes
Family Suite | Living area | 40-inch TV with digital channels
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪11 min walk‬
  • Place, Lee University
    ‪4 min drive‬
  • Place, Bradley Square Mall
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

Room options

Family Suite

  • 616 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Single Room

8.8 out of 10
Excellent
(53 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

8.6 out of 10
Excellent
(58 reviews)
  • 308 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cleveland

Douglas Inn And Suites places you within a short walk of Tennova Healthcare and within a mile (2 km) of Cleveland State Community College. This motel has 40 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Cleveland State Community College - 11 min walk - 0.6 miles
  • Tinsley Park - 4 min drive - 1.9 miles
  • Lee University - 4 min drive - 2.4 miles
  • Bradley Square Mall - 4 min drive - 3.4 miles
  • North Cleveland Church of God - 6 min drive - 3.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Sonic Drive-In - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cook Out - ‬20 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cleveland Nutrition - ‬3 min drive

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and a fitness center
Douglas Inn And Suites features a gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect free WiFi and 40-inch TVs with digital channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and free newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Douglas Inn And Suites.
  • No rollaway or extra beds are available.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Are free cancellation options available at Douglas Inn And Suites?

Douglas Inn And Suites offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Douglas Inn And Suites?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on Oct 5, 2025 start from $72.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Douglas Inn And Suites?

This motel is located in Cleveland, close to Tri-State Exhibition Center, Tinsley Park, and Cleveland Towne Center. You'll also find Bradley Square Mall and Create & Celebrate Studio within a short drive.

Is parking available on site at Douglas Inn And Suites?

Yes, self parking is offered for free at the motel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Douglas Inn And Suites feature a casino at the property?

No, Douglas Inn And Suites doesn't have a casino.

Will I find an indoor pool at Douglas Inn And Suites?

No, there is no indoor pool at this motel.

Is Douglas Inn And Suites a good place to stay for couples?

Couples staying at this motel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include kitchenettes.

Are there hot tubs at Douglas Inn And Suites?

No, there isn't a spa tub at this motel.

Does Douglas Inn And Suites have a restaurant that serves breakfast?

Douglas Inn And Suites offers free continental breakfast each morning though there is no restaurant.

Does Douglas Inn And Suites allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Douglas Inn And Suites for a fee of USD 20 per pet, per night.

Does Douglas Inn And Suites have connecting rooms?

Yes, you can book connecting guestrooms at this motel for your group or family vacation.

Where is the closest airport to Douglas Inn And Suites?

The closest major airport to Douglas Inn And Suites is Chattanooga Metropolitan Airport (CHA), which is 23.8 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Douglas Inn And Suites?

No, there aren't any guestrooms with balconies at Douglas Inn And Suites.

Reviews

Douglas Inn And Suites Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 489 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

Reviews

8/10 Good

mitchell

Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Stayed 2 nights in Jul 2025

6/10 Okay

Mike

Traveled with partner
Liked: Cleanliness
It was adequate for a single night stay. Bare bones but at the price point that is expected
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Douglas Inn and Suites has been very good each time we’ve stayed. The staff has been helpful, the room and the bathroom have been clean, and the building is well-maintained. There are amenities in the area, some a short walk, others a short drive. We plan to stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Stayed 1 night in Jun 2025

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff very friendly. Beds were comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

O.K.

The stay was good and although the room has a few issues it was clean! It was just me and my daughter. The bedroom was spacious and it was a separate room with a door from the kitchen and sitting area. The tv was stuck on some news channel and the sofa was a bit itchy for my skin. The piping for the sink in the bathroom was sooo loud - they really need to fix it. But for the price we paid the stay was good. I didn't get a chance to eat breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Connie

Liked: Staff & service
Staff was friendly but the room had an unpleasant smell, the bathroom door would not close.
Stayed 3 nights in Jun 2025

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice. The lady who checked me in was very nice.. nice down home feel. Would go again!!
Stayed 1 night in Jun 2025

8/10 Good

Morrisa

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay when im traveling in the area.
Stayed 3 nights in Jun 2025

4/10 Poor

Hunter

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Staff was friendly however the floor in the room felt dirty like crumbs were on the floor woke up covered in bug bites wich I’m pretty sure were bed bugs and the peep hole was missing so it was just a straight hole to the outside
Stayed 1 night in Jun 2025

8/10 Good

Della

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room could have been a little cleaner. The person before us had a little too much to drink. It was on the back of the bathroom door. The remote for the tv did not work. The lady at the front desk did come and try to fix it.
Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Traveled with group
Disliked: Amenities, property conditions & facilities
Terrible I paid for 2 beds we got one. That was nice traveling with unrelated companions, the bathroom door didn’t close at all also nice with companions that aren’t family. Don’t do it! Go elsewhere!
Stayed 1 night in Jun 2025

8/10 Good

Anne

Stayed 1 night in Jun 2025

10/10 Excellent

Sofia

Stayed 1 night in Jun 2025

2/10 Terrible

Sherida, Erlanger

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the most disgusting place. Our room 201 was absolutely filthy. The springs were sticking out of the mattress, dried blood on the box spring, toenails on the carpet, trash on the side of the fridge, curtains coming off the windows, cobwebs on the ceiling, lines through the picture on the television, no remote, ring in the toilet, exhaust fan was filthy, stains on the bedspread, microwaved biscuits and egg patties, no fruit, no yogurt, no pastries. This hotel should be condemned. Do not stay here.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay for a tired traveler. Great location. Room spotless. Only recommendation, please invest in new sheets.
Stayed 1 night in May 2025

10/10 Excellent

Olena

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Very friendly staff. The room did need a deep cleaning though.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love going to Douglas. Its very clean and has comfortable beds.
Stayed 1 night in Jun 2025

10/10 Excellent

Mechelle

Stayed 1 night in Jun 2025

10/10 Excellent

Diego

Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kimberly

Disliked: Property conditions & facilities
Room was damp. Carpet was wet. Bathroom door didn't close. Faucet not right.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Here Again!

Pleased with accommodations! Staff were friendly, helpful, & professional! We'd stay here again.
Stayed 2 nights in Apr 2025