Clarion Inn2.5 out of 5.0
Recent guest reviews
We recently spent a week at the Clarion in Cleveland, TN due to hurricane Irma evacuation, along with many other people doing the same thing. The kindness and hospitality shown us during this stressful time was outstanding and very much appreciated. Our room was clean and comfortable, breakfast was awesome, we were able to keep up with the news and updates from home due to the free wifi, the staff was great, and very helpful! I felt like we were friends by the time we left TN. If you have to be stuck somewhere to ride out a storm, this is the place to be! I'm hoping to go back someday on vacation, and would definitely stay here again. Thanks so much to all the staff at Clarion Cleveland for taking such good care of us, and genuinely caring about us. A special thanks to Tiffany H., who took time to talk to me every morning and care about how we were doing. Julie F.
We were passing through and needed an affordable place to spend one night. The Clarion was perfect-great rates, friendly staff and super clean rooms! Breakfast was a good basic continental (just no water). We would absolutely stay here again- and I will be more likely to choose Clarion Inns as a place to stay on future trips.
We liked this hotel very much the rooms were clean WiFi , nice TV and the staff was very courteous Excellent place to rest after hours of driving. Major stores, gas stations and places to dine surround this hotel. We would stay again
Came in town for a few friends for a wedding, so just needed a place to get ready and to sleep. A 1 is a generous rating for this inn. At first glance, the inn appeared older but it was cheap so that's to be expected. On entering the room and attempting to take a shower, it seemed that no one had swept or cleaned the bathroom since the last guest. There were black hairs on the floor, the toilet seat was left up, and there were pubic hairs on a few towels haphazardly thrown on the rack. There were four of us, so we intended to use the pull out couch bed. On unfolding the bed, we discovered crumpled used bedding. It was not replaced and it seemed the only thing done in cleaning the room was the making of the master bed, which also had pubic hairs on the cover. If you are looking for a clean night's sleep, this is not the place to go.
My husband and I were in the area to leave our son at Lee University. We knew we wouldn't be spending much time in a hotel room, so it didn't need to have all the bells and whistles. Clarion Inn in Cleveland, TN fit the bill. The room was clean, the bed was comfortable and the shower was good. I would love to have checked out the outdoor pool, but time did not allow for that. We will obviously be visiting the area again and would stay at the Clarion.
If I could give this a zero rating that would be generous. This is an older motel in desperate need of remodeling. A few reviews commented on the remodel but our room certainly wasn't one of them. There are several issues. The toilet seat was loose and when I sat down it slid sideways. We notified the desk and it was fixed. While preparing for bed we found the sink stopper wasn't connected to the plunger and to get the water to drain I had to take the stopper out. The stopper had a gob of hair on it which really grossed me out. The bath tub stopper was also broken and the tub wouldn't drain. I didn't realize this until the water was up over my ankles. I got out of the shower and called the desk. The clerk said the maintenance had left. Her solution was to move to another room. That was not something we were open to as it was after 8pm, I was naked and wet, we were completely unpacked, and being in our 70's exhausted after 12 hours on the road. I did express that we would expect a discount. When we checked out we asked the clerk if the night shift had noted our issues. We also informed him of the sink problem, the towel rack that was falling off the wall as well as the toilet paper dispenser which would come out of the wall when you tried to get the paper off the roll. The clerk spoke with Ryan Powers (manager). We were denied any discount because they had offered to move us. I guess customer inconvenience isn't important. I'm sure had we moved we wouldn't have been compensated either. I will be contacting corporate regarding this. In conclusion we chose this motel based on the reviews higher than average posted on TripAdvisor. Lesson learned! Oh another problem the weather stripping around the door was shot leaving a quarter inch gap between the frame and door. If after reading this you still choose to rent a room you may want to request that it is opposite I 75 as the road noise is terrible.
This was a good location for a quiet night's sleep. The hotel and room were up to the average standards. Good check in and check out process. The breakfast had the expected items for a Choice Hotel chain. We were happy with the stay.
Stopped here for a night on our trip to the smokies. Great place to rest your head. VERY clean. Bed was super comfy! The breakfast was even nice. There was a variety, even cheese omelets!! Definitely a good deal, would stay there again for sure.
Had a little trouble finding the hotel as there are two side by side and no name on either just a green and a red sign with a logo on them had no idea which was which. Of course I stopped at the Quality Inn and I needed to be at the Clarion Inn. Ryan was very hospitable and professional in checking us in. We needed some information about the area and he is very knowledgeable. He directed us to the walmart and the Longhorn Steakhouse, great meal for sure. The hotel is very clean and neat and the bed is one of the most comfortable I have be in. I usual don't eat breakfast so no report on that part of the stay. The pool area was clean and inviting but I did pass that up also. All in all a very quiet and restful night and that is what I was looking for
The room faced the expressway and we could hear the traffic. which although was annoying it didn't really affect our sleep. Beds were doubles, linen was nice. Room was small but worked for one night. It didn't feel like a Clarion.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 120 reviews