Giannoulis – Santa Marina Beach

4.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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Photo gallery for Giannoulis – Santa Marina Beach

Relax on the beach with sun loungers and umbrellas, surrounded by a grassy area and the ocean.
Relax in our inviting lobby, featuring a cozy seating area, lush greenery, and a bright, airy atmosphere.
Welcome to our hotel, featuring a beautifully landscaped garden and a modern entrance with glass-framed doors.
Relax by the pool surrounded by lounge chairs and umbrellas.
Relax in a spacious room with a large bed, desk, and seating area, offering a view of the outdoors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • 24/7 front desk
  • Gym
  • Breakfast included
  • On private beach

Explore the area

View in a map
Kato Stalos, Agia Marina, Chania, Crete Island, 73014
  • Stalos Beach
    ‪1 min walk‬
  • Agia Marina Beach
    ‪19 min walk‬
  • Old Venetian Harbor
    ‪10 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪26 min drive‬

Room options

Standard Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room, Beachfront

  • 161 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room (Direct pool Access)

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Family Room (Open Plan)

  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Standard Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Duplex

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

Superior Room, Pool View

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Double Room (Panoramic Sea View)

  • 312 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Single Room, 1 Twin Bed, Garden View

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Chania

Giannoulis – Santa Marina Beach places you next to Stalos Beach and a short stroll from other popular sights like Agia Marina Beach. This 212-room, 4-star hotel has 2 outdoor pools along with a private beach and 4 restaurants.

What's nearby

  • Stalos Beach - 1 min walk - 0.0 miles
  • Agia Marina Beach - 19 min walk - 1.0 mile
  • Golden Beach - 7 min drive - 3.8 miles
  • Nea Chora Beach - 8 min drive - 4.8 miles
  • Old Venetian Harbor - 10 min drive - 5.5 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 36 min drive

Restaurants

  • ‪Cabana Mare - ‬15 min walk
  • ‪Cactus Taverna - ‬7 min walk
  • ‪Evilion - ‬10 min walk
  • ‪Kantina - ‬15 min walk
  • ‪Red Havana beach bar - ‬14 min walk

About this property

Giannoulis – Santa Marina Beach

Luxury hotel on the beach, with 2 outdoor pools
Guests of Giannoulis – Santa Marina Beach have access to a private beach, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for EUR 60 per room. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach hotel include a gym, a rooftop terrace, and free WiFi in public areas.
Guests can expect plasma TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer deep soaking tubs, hair dryers, and slippers. Furnished balconies or patios, minibars, and electric kettles are also available.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Hellenic Chamber of Hotels' Boutique Hotel - This property has received certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Languages

English, Greek

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Azzuro A' la Carte
  • Main Buffet Restaurant
  • Main, Pool, Beach
  • Sea Line Tavern
  • Thodorou Buffet

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Pilates classes
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 60 per room
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.
Property Registration Number 1042Κ014A0152300

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Santa Hotel Marina Beach
Giannoulis Santa Marina Beach Hotel Chania
Santa Marina Beach Hotel
Giannoulis Santa Marina Beach Hotel
Giannoulis Santa Marina Beach Chania
Giannoulis Santa Marina Beach
Giannoulis – Santa Marina
Giannoulis – Santa Marina Beach Hotel
Giannoulis – Santa Marina Beach Chania
Giannoulis – Santa Marina Beach Hotel Chania

Frequently asked questions

Are there all-inclusive options at Giannoulis – Santa Marina Beach?

Giannoulis – Santa Marina Beach has all inclusive rates that come with all meals included.

Are free cancellation options available at Giannoulis – Santa Marina Beach?

Giannoulis – Santa Marina Beach offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see near Giannoulis – Santa Marina Beach?

This hotel is located in Chania, just steps from Stalos Beach. You'll also find Agia Marina Beach and Kalamaki Beach within a short drive.

Is there parking available at Giannoulis – Santa Marina Beach?

Yes, self parking is offered for free at the hotel.

Is there a spa at Giannoulis – Santa Marina Beach?

Spa services at the hotel include beach massages.

Does Giannoulis – Santa Marina Beach feature a casino on the premises?

No, Giannoulis – Santa Marina Beach doesn't have a casino.

Will I find an indoor pool at Giannoulis – Santa Marina Beach?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Giannoulis – Santa Marina Beach?

This boutique hotel offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Giannoulis – Santa Marina Beach?

No, there isn't a spa tub at this hotel.

Does Giannoulis – Santa Marina Beach feature a restaurant that includes a breakfast menu?

Yes, Giannoulis – Santa Marina Beach has 4 restaurants, and serves free buffet breakfast each morning.

Will Giannoulis – Santa Marina Beach allow pets to stay free of charge?

No, pets aren't allowed at Giannoulis – Santa Marina Beach.

Does Giannoulis – Santa Marina Beach have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Giannoulis – Santa Marina Beach?

The closest major airport to Giannoulis – Santa Marina Beach is Ioannis Daskalogiannis Airport (CHQ), which is 17.4 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Giannoulis – Santa Marina Beach?

Yes, every guestroom at Giannoulis – Santa Marina Beach comes with a furnished balcony with some featuring sea or garden views.

Does Giannoulis – Santa Marina Beach have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Giannoulis – Santa Marina Beach.

Giannoulis – Santa Marina Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 195 reviews
Rating 8 - Good. 76 out of 195 reviews
Rating 6 - Okay. 39 out of 195 reviews
Rating 4 - Poor. 12 out of 195 reviews
Rating 2 - Terrible. 8 out of 195 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room - beachfront - absolutely worth paying extra for this, beach is lovely and kept clean. Water clean, warm and can walk in approx 100ft into the sea and still touch sea floor. Perfect environment for families with young children. All staff were impeccably polite , attentive and aimed to please, from hotel reception, bar staff, housekeeping, restaurant staff Food in restaurant was excellent- superb range of foods on buffet, delicious desserts, always topping up fresh watermelon, honey due melon, pineapple, oranges, apples, peaches, bananas in abundance Food was very tasty , great selection of breads, cheeses. Entertainment was available on some of the nights , violin player, singer, saxophone player all were great Lovely range of shops within walking distance , and bus and taxi straight into Chania old town. Had a very relaxing time and will go back again!
Stayed 5 nights in Jul 2024

8/10 Good

Paul

Stayed 2 nights in Jul 2023

8/10 Good

Andreas

Stayed 7 nights in Jul 2022

6/10 Okay

Sylvie

Traveled with partner
Liked: Cleanliness
Front desk did not give any information related to the all inclusive perks. We could not reserve a la carte dining because we did not know we had to reserve 24 hours ahead. We received the info the next day in English. They would not give us a late check out, even by an hour and did not offer a place to shower in the interim. Our room was a good distance from all activities by the beach. People would reserve beach chairs early and not use them. No one was enforcing the rules. No water sports or hotel activities at this location. Housekeeping was good The rooms were clean and large. Nice and clean pools. The beaches are very nice there.
Stayed 2 nights in Jun 2022

8/10 Good

tuomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunny was shining. Place was nice
Stayed 7 nights in Apr 2022

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Awesome place all the staff are amazing really helpful. Everything sorted on sofe. Pcr teats, excursions. Great location too.
Stayed 7 nights in Aug 2021

8/10 Good

shawkat

Liked: Cleanliness, staff & service

Nice but very tiny place

The room and the bathroom are too small but overall the place is clean
Stayed 7 nights in Jul 2021

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All spaces are very nice designed and well maintained - from loby to pools areas Love a lot the restaurant and bar terrace with an amaizing sea view Very calm and relaxing place
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money excellent service we can’t ask more then what they provided to us brilliantly service thanks
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jul 2019

8/10 Good

Werner

Liked: Cleanliness, staff & service, room comfort

Great family holiday,go during UK school holiday

This hotel is made by the staff, they are awesome and all deserve a pay rise. We had some hick ups with the room and the misunderstanding about what’s included in the Ultra All Inclusive upgrade. But everything was sorted promptly by the amazing staff even the general manger knew who we was and come to check we’re happy. Iftihis in a la cart restaurant was amazing and really good with our 2 year old girl. Staveros was amazing and makes the best cocktails(attention to detail) Anna at Guest relations was very friendly and kind and Christina at check in was super helpful and kind. It has to be said that the Ultra Inclusive is still only partially inclusive but it’s WELL WORTH the money!!!!! The only unpleasant we had was with the other guests! But the hotel can’t help that their in the business of filling rooms and large groups of people from the old eastern block do just that!!! It must be a cultural thing but we found them very very rude and unfriendly, a pair of old couples nearly push my daughter down the stairs cause they was in a hurry and didn’t even say sorry. They never say hello or smile and my little girl desperately tried to play with the other kids but they wasn’t interested instead they pushed her over. Maybe we went wrong time of year for guest from UK(early June). I just want to confirm we had an amazing holiday and would go again and I’m only mentioning it so guest can make an informed decision. We will miss Santa Marina, until next 😀
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Not very impressed

Bed and facilities were good, but room and bathroom were tiny and we asked to move to accommodate my pregnant wife but they did not allow this. The customer service was not great. The food at breakfast was also not great. Location was good and the beach and the pool were great.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, just needs a few tweaks

The hotel was nice and the staff were friendly although not always that attentive. Rooms are quite small and there not enough sunloungers for the guests.
Stayed 1 night in Sep 2018

6/10 Okay

Peter, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort

Best part is location and setting but...

Beach setting and courtyard dining under the stars and trees were the highlight. But room was very small, shower room tiny. air conditioning poor (did not cool very much), buffet was good selection but was not kept very hot so luke warm food was the norm and what ever time you ate. All inclusive was fair. Staff were mostly pleasant, friendly and efficient. Mani at the hotel bar was brilliant at remembering your drink choices. When complained about AC at main desk was told by one gentleman 'that this is Greece'. We were not impressed - We paid for AC...
Stayed 10 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

ramur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet area

Enjoyed our room & the staff services very much!Only improvement would be for a larger bathroom.
Stayed 3 nights in May 2018

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach time

Fantastic resort with great pools and beach. I will go back again.
Stayed 2 nights in May 2018

6/10 Okay

Bruno, Oporto

Liked: Staff & service, property conditions & facilities

Very noisy room

I truly believe we were very unlucky with the room location! It was given to a us a room on the ground floor next to where the reception was. Which it was very noisy during all day long and late at night as well. Besides that I do have to say that is a excellent hotel for families and of you have kids but not the other way around. If you’re looking for some piece a quote it’s not the place to be. Overall really good food and really nice views together with an excellent beach.
Stayed 5 nights in Jul 2016

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

The biggest advantage of this hotel is that it boasts direct access to one of the best beaches of Chania with all the amenities. Rooms are a little tired, bathrooms are small and breakfast is average but I would still rate the hotel as excellent on the basis of its strategic location (vantage location, fairly close to Chania Old Town and other famous beaches and villages) plus its excellent beach access. Friendly receptionists (thank you Fylio). Will be certainly returning.
Stayed 8 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Beautiful beach location, hotel a bit shabby.

The restaurant area is right on the edge of the beach with beautiful views. Having breakfast here every morning was very relaxing. We stayed bed and breakfast and the food was good with a wide choice. The beach is beautiful and my review would be 5 star if based only this. We found the room small and needed some work. Bath was chipped and brown marks. The bed was so hard that my husband was in agony one morning and had to hunt down pain killers. One night there was a rat round the pool. But rats are everywhere so no big deal. The staff were lovely and really helpful. We had a lovely week here despite the few problems mainly with the room.
Stayed 7 nights in Jul 2017

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was absolutely wonderful, warm, and welcoming, particularly Iosef (Joseph) at the Front Desk. He went above and beyond to ensure my stay was a positive one....very professional, caring, kind, and just a wonderful human being. Also Christina at the Front Desk, Manousous at the Main Bar, the General Mgr, and the international staff from many countries. They all made the difference between an okay experience and a wonderful experience. Again, grazie mille!!
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Rooms are a little small if there's more than one person staying in the room. Service was great. The receptionist were very friendly and helpful. About a 15 minute drive from Chania and about 10 minutes from Platonias.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017