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Creta Palm Hotel

Property class: 4
VIP Access

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Photo gallery for Creta Palm Hotel

A modern hotel with a swimming pool, multiple balconies, and palm trees.
A hotel room with a bed, a sofa, a desk with a chair, a small table with a vase of flowers, and a view of the outdoors through a glass door.
An outdoor seating area with wicker furniture and a pool in the background.
A spacious living area with multiple sofas and armchairs, a coffee table, and large windows providing natural light.
A buffet with various desserts and beverages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Kato Stalos, Chania, Crete Island, 73100
  • Place, Stalos Beach
    ‪3 min walk‬
  • Place, Go Karting Kato Galatas
    ‪2 min drive‬
  • Place, Nea Chora Beach
    ‪9 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪31 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio

A hotel room with a bed, a sofa, a desk with a chair, a small table with a vase of flowers, and a view of the outdoors through a glass door.

Studio

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Apartment

A hotel room with a dining area, a bed, and a view of another room.

Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

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About the neighborhood

Chania

Creta Palm Hotel places you within a short walk of Stalos Beach and within a mile (2 km) of Agia Marina Beach. This 4-star hotel has 143 rooms and welcomes guests with free breakfast, a full-service spa, and a 24-hour gym. It's connected to the convention center in central Chania and also close to Golden Beach and Platanias Beach.

What's nearby

  • Stalos Beach - 3 min walk - 0.2 miles
  • Go Karting Kato Galatas - 2 min drive - 1.2 miles
  • Golden Beach - 6 min drive - 4.3 miles
  • Nea Chora Beach - 9 min drive - 5.7 miles
  • Old Venetian Harbor - 12 min drive - 6.4 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 37 min drive

Restaurants

  • ‪Katsaroles Taverna - ‬11 min walk
  • ‪KANTINA - ‬1 min drive
  • ‪Stalos Cafe - ‬13 min walk
  • ‪Cafe Argo - ‬8 min walk
  • ‪Isola Seaside Restaurant and Sushi Bar - ‬7 min walk

About this property

Creta Palm Hotel

At Creta Palm Hotel, guests enjoy a full-service spa, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a hot tub.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free wired internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Refrigerators, stovetops, and coffee makers are also available.
A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Cretan Dream Resort and Spa
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  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 600 reviews
$109 nightly
The price is $127
Nov 1 - Nov 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pool Bar

Things to do

  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Games
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 10 buildings
  • 2 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Creta Hotel
Creta Palm
Creta Palm Hotel
Creta Palm Hotel Khania
Creta Palm Khania
Hotel Creta Palm
Creta Palm Hotel Chania
Creta Palm Chania
Creta Palm Hotel Hotel
Creta Palm Hotel Chania
Creta Palm Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Creta Palm Hotel?

Creta Palm Hotel offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Creta Palm Hotel?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Creta Palm Hotel on Oct 14, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Creta Palm Hotel?

This hotel is located in Chania within a short 5-minute walk of Stalos Beach. You'll also find Agia Marina Beach and Platanias Beach within a short drive.

Is parking available on site at Creta Palm Hotel?

Yes, extended and self parking are offered for free at the hotel.

Is a spa located at Creta Palm Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Creta Palm Hotel have a casino on the premises?

No, Creta Palm Hotel doesn't have a casino.

Is there an indoor pool at Creta Palm Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Creta Palm Hotel good for couples?

This waterfront hotel offers many amenities for couples such as a restaurant and a poolside bar with some guestrooms featuring a private pool.

Does Creta Palm Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Creta Palm Hotel have a restaurant with a breakfast menu?

Yes, Creta Palm Hotel serves free buffet breakfast at Pool Bar each morning.

Does Creta Palm Hotel allow pets to stay free of charge?

No, pets aren't allowed at Creta Palm Hotel.

Does Creta Palm Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Creta Palm Hotel?

The closest major airport to Creta Palm Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 17 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Creta Palm Hotel?

No, there aren't any guestrooms with balconies at Creta Palm Hotel.

Creta Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 147 out of 316 reviews
Rating 8 - Good. 136 out of 316 reviews
Rating 6 - Okay. 29 out of 316 reviews
Rating 4 - Poor. 2 out of 316 reviews
Rating 2 - Terrible. 2 out of 316 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel , clean, beautiful and the staff was really nice and available .
Stayed 5 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, updated. Friendly staff, good breakfast buffet. Overall a great hotel.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Meals were very good. Lots of choice.
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, comfortable rooms and nice facilities in the hotel. Everything worked great.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for families

Nice clean and comfortable hotel with two swimming pools, a restaurant, poolside bar and lovely gardens.
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One day trip to Chania

Excellent stay, nice service, easy parking, nice breakfast and very clean ! We got a 3-bedroom with pool view. Perfect stay
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location and views. Some places need more maintenance like the kids room ( humidity on the walls)
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good quality 3 star hotel. Not sure of they have double beds as we had twins pushed together, which was a bit annoying. The food and drink are good, and the location is excellent. The room/suite is huge with all amenities you would need. Would stay here again. Suitable for couples, friends and families.
Stayed 4 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
Pool area were nice. Breakfast ok but could be better with more variety. Bathrooms need updating and need to remind staff no wake up calls.
Stayed 11 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, family friendly experience! I would rate this hotel closer to a 3-3.5 star, because the rooms are a little dated. The highlight was the pool, the kids spent hours there. The staff was very friendly. The included breakfast was a nice treat and convenient in the morning, with different selection each day. We didn't do all inclusive, but the food at the resort was very affordable, e.g. an entree and a drink for only 9 Euros. There are so many restaurants and shops within walking distance. Overall, no frills and good value!
Stayed 6 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed 7 nights, I really liked the staff - very friendly and kind. The only thing I didn't like is that in Expedia's gallery the rooms were looking different than in what room we were actually. I really advise you to rent a car via justrentals because the hotel is around 20km from the airport, also you will want to see the most popular beaches like Elafonissi and Balos which are far from the hotel as well. :)
Stayed 7 nights in Jul 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most people working there the have bad attitude except for the gentleman working in the bar he is super nice the rest of crows have bad attitude
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
There wasnt enough parking, dinner buffe style was okay, Air-condition broke and i had to wait until the next day to be fixed with 2 toddlers..
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of the nicest hotels I’ve stayed in. My friend and I were lucky enough to be able to book a week long holiday to Crete in August. We were reading reviews about Creta Palm and thought that it would be a good choice of hotel. From the moment we arrived, we felt extremely welcome. The reception staff were friendly and informative. You can see straight away that all the necessary safety precautions have been taken - sanitising stations / plastic screens etc. We arrived in our room which was spotless. The linen was clean and honestly there was nothing to fault about the room. The air conditioning was free and powerful. Extra pillows and blankets in the wardrobe if needed. A safe for a fee and a large balcony. We booked a one bedroom apartment with a sea / pool view. There’s also a kitchenette with a friend and enough cutlery / glassware for a family. We booked half board and would recommend this. There was a huge choice of food for breakfast both hot and cold food. The dinner buffet also had a great selection that was delicious. The menu for each day was nicely displayed at the entrance to our apartment block. The one thing that really makes this hotel so nice is the staff. Every single of one of them were exceptional. (With a special mention for Stella in the restaurant.) If you’re looking for a relaxing get away with a friendly atmosphere that has something for everyone, Creta Palm should be top of the list. We will certainly be back. Jamie & Cathal
Stayed 6 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Uima-allas hyvä, tosin vähän ruuhkainen. Rannalla oleva baari oikein kiva. Vakiohenkilökunta ystävällistä. Hotellin ilta buffet aika surkea, "lämmin" ruoka yleensä korkeintaan haaleaa. Wifi pätkii aikalailla mutta lomatarpeisiin riittävä.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Amenities
Perus ok hotelli. Huone ei vastannut mielestäni hotellin tähti luokitusta. Huoneessa haisi ummehtunut haju ja esim vaatekaappeihin ei tämän vuoksi voinut laittaa vaatteita. Mukava ja osaava henkilökunta, myös aamiainen kattava.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvää vastinetta rahalle

Miellyttävä ympäristö ja ranta lähellä. Hotellilla hyvät altaat. Lähellä hyviä ravintoloita. Huoneisiin kuuluu helposti melua ulkoa, mutta ei sekään ollut liian häiritsevää.
Stayed 7 nights in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restauration peu qualitative non digne d'un 4 étoiles surtout le soir. Ambiance cantine. Buffet répétitif et peu recherché, aliments low cost Personnel en sous effectif débarrassage bruyant. Pas de carte des boissons et choix très limité. Studio: draps déposés sur les lits à faire soi-même chaque jour. Matelas correct sans plus. 2 lits simples a la place d'un double 2 Belles piscines, mais interdiction d'utiliser les serviette de l'hôtel a la piscine.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Cumple con las expectativas, estuvimos muy a gusto, la habitación es amplia y limpia, la comida es buena y tuvimos que dejar la habitación muy pronto por la mañana para ir al aeropuerto y nos prepararon el desayuno para nosotros, un detalle, fueron muy amables
Stayed 5 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo struttura con 2 ampie piscine. Molto spazio e camere molto grandi e di recente fattura. Forse il bagno andrebbe ammodernato togliendo la vasca. Comodo parcheggio sotto la camera. La cena a buffet un po deludente, poca varietà.
Stayed 11 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig rent, med god frokost og 2 store basseng
Stayed 6 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Siivous

Siivous oli erinomaista👌
Stayed 7 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Bra ställe, personalen var jätte trevliga. Dom hjälpte oss med att hyra bil. Poolen var riktigt bra, drinkar var mindre bra om du köper själv. Man kan ta bussen utanför in till Chania för en billig slant istället för taxi. Rekommendera stället
Stayed 6 nights in Jun 2022