Hotel OR

3.5 star property

Choose dates to view prices

Photo gallery for Hotel OR

Property grounds
Standard Double Room | In-room safe, desk, free WiFi, bed sheets
Restaurant
Standard Double Room | In-room safe, desk, free WiFi, bed sheets
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Carrera 3, No. 5-104, Bocagrange, Cartagena, 130001
  • Place, Bocagrande Beach
    ‪3 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Centro Comercial Nao
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪40 min drive‬

Room options

Standard Double Room

7.6 out of 10
Good
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Single Room

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Cartagena

Located in Bocagrande, Hotel OR is next to Rio Cartagena Casino and Centro Comercial Nao. This 20-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bocagrande Beach - 3 min walk - 0.2 miles
  • Rio Cartagena Casino - 3 min walk - 0.2 miles
  • Centro Comercial Nao - 3 min walk - 0.2 miles
  • Castillo Grande Beach - 12 min walk - 0.7 miles
  • El Laguito Beach - 12 min walk - 0.7 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬3 min walk
  • ‪Pool Bar Intercontinental - ‬4 min walk
  • ‪Restaurante DUNIA - ‬2 min walk
  • ‪Leña Y Carbón - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk

About this property

Hotel OR

An outdoor pool and free WiFi in public areas are features at Hotel OR. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have free toiletries and bathrobes. Free local calls, safes, and desks are also standard.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for COP 80000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: COP 80000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No cribs or infant beds are available.

Property is also known as

OR Cartagena
Hotel OR Hotel
Hotel OR Cartagena
Hotel OR Hotel Cartagena

Frequently asked questions

Are free cancellation options available at Hotel OR?

Hotel OR provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel OR?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel OR on Jun 4, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel OR?

This hotel is situated in Bocagrande, just steps from Rio Cartagena Casino and Centro Comercial Nao, and within a short walk of Bocagrande Beach. You'll also find Castillo Grande Beach and El Laguito Beach less than a mile away.

Is parking available on site at Hotel OR?

No, there isn't parking available at the hotel.

Does Hotel OR include a casino on the premises?

No, Hotel OR doesn't have a casino.

Is there an indoor pool at Hotel OR?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel OR a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a poolside bar and an outdoor pool.

Does Hotel OR have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel OR feature a restaurant that includes a breakfast menu?

Hotel OR offers free full breakfasts each morning though there is no restaurant.

Does Hotel OR allow pets to stay for free?

No, pets aren't allowed at Hotel OR.

Does Hotel OR have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel OR?

The closest major airport to Hotel OR is Rafael Nunez Intl. Airport (CTG), which is 5.1 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hotel OR?

No, there aren't any guestrooms at Hotel OR that offer a balcony.

Hotel OR Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 290 reviews
Rating 8 - Good. 105 out of 290 reviews
Rating 6 - Okay. 43 out of 290 reviews
Rating 4 - Poor. 15 out of 290 reviews
Rating 2 - Terrible. 29 out of 290 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Freed-Lentz

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very nice.
Stayed 1 night in Feb 2026
Verified

8/10 Good

DAN

Liked: Cleanliness, staff & service, amenities
All ok. Fruit could be ALOT FRESHER, day after day it was old and colorless. Barely eatable. Quality control for fruit. The cooked breakfast excellent
Stayed 6 nights in Dec 2025
Verified

2/10 Terrible

DAN

Liked: Cleanliness, staff & service, amenities
There was a tourbus of 20 people. Stood there for an hour. I would check in 1 single teaveler first, 5 minutes, then ofcourse the tourbus of 20. Common sense
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
It is in the area of the city you want to be in near the waterfront (but not right on the beach). The price is good. The rooms are ok, but nothing spectacular, but i don't need spectacular in a room. I just need to "sleep"
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all super friendly and nice! I could leave my room key with them as I went out each day, my room was large and very clean. The pool was smaller than the pictures indicated but there were chairs around it to relax. Lots of restaurants within walking distance and most tours would pick up from it as well.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel OR is a great option to stay because tourists will be taken care of in a good way and tourists will have that piece of mind to go walk around the amazing places that the beautiful Cartagena has.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 6 nights in Nov 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Helped arrange a tour for me that was excellent, better than the usual tourist agency down the street.
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Vagn

Liked: Cleanliness, property conditions & facilities, room comfort

Ok hotel - in walking distance from the beach

The hotel is nice + in walking distance to a nice beach. The breakfast was understaffed, as there was only one lady working there. It therefor took a while to get served.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

nancy e

Liked: Cleanliness, staff & service
A hotel itself is pretty basic the breakfast very basic. The staff on the other hand were very accommodating very nice. They upgraded my room because the first room they put me in was very small and smelled terribly. I could recommend this hotel if you’re just looking for basic accommodation and not luxury it is a good value and it’s conveniently located next to everything.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Ac and shower was great after a long week in the islands . Staff very nice . They sent out my laundry great price . Pool was a nice addition. Only reason not 5 stars is because elevator was broke and carrying luggage to floor 3 was hot and hard. Location is great food and fun and beach right there
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

José Tito

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good place to stay

This place should be closed elevated do not works, cold water how can we take a cold shower hell no! I just left the hotel after just signed in! This place is horrible.
Stayed 11 nights in Jan 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is a jewel. They made me feel at home. Very loving and POSITIVE energy environment. Maria Alejandra the Manager is in charge to create a unique experience. She speaks from her heart to mine.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Curry

Good price . No soap was available in the bat and the beds had very light sheets no comforter
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing, Misleading, and Poorly Managed. I booked Hotel OR through Expedia during a trip to Colombia and my experience was extremely disappointing. Due to a medical emergency caused by an attempted robbery in Medellín that resulted in a serious knee injury, I was forced to change my travel dates. I contacted Expedia immediately and asked only that my hotel stay be moved to match my revised flights, not refunded, and was open to reasonable fees. The hotel was extremely difficult to reach and when contact was finally made, management refused any flexibility. I was charged for a four-day stay I physically could not attend and ultimately ended up paying for the same hotel twice in good faith, assuming the second booking would be refunded. It was not. When I arrived in person to resolve the issue, the manager was cold, dismissive, and unhelpful, making no effort to acknowledge the situation. The condition of the hotel was also poor, with visible mold that appeared to have been painted over rather than properly addressed, raising concerns about cleanliness and health standards. Between the lack of empathy, rigid policies, and substandard conditions, this stay fell far below expectations. I would not recommend this hotel to anyone expecting professionalism or basic customer care.
My room online vs reality
Painting over mold in another room
Breakfast as advertised vs reality.
Pool as advertised vs reality
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
poor customer service-took 25 min to take care of me bathroom clogged instead of changing my room had to go and use another restroom outside my room elevator did not work not enough towels for each guest and soap no comforter unable to each reception from room dirty
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Diego Andrés

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn´t make the invoice
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities, property conditions & facilities
I booked Hotel OR through Expedia during a trip to Colombia. Unfortunately, the experience was extremely disappointing. Due to a medical emergency caused by an attempted robbery in Medellín that resulted in a serious knee injury, I was forced to change my travel dates. I contacted Expedia immediately and asked only to move my stay to match my new flights, not for a refund. Despite this, the hotel refused any flexibility and charged me for a four-day stay I physically could not attend. In good faith, I rebooked the hotel for my new dates and ended up paying twice. When I arrived and attempted to resolve this in person, management was cold, dismissive, and denied any communication from Expedia. The room conditions were unacceptable. The first room shown was dirty and clearly not what I paid for. The second room did not match the advertised photos. There was visible mold on walls and under the air conditioner, bugs in the room, no hot water, a broken TV, a non-functioning safe, and no refrigerator despite being listed. Bedding consisted of only a sheet and small throw. Amenities were also misleading. The advertised “full breakfast” does not exist; there is no buffet and basic items cost extra. The rooftop breakfast area appeared unhygienic. The pool was cloudy, dirty, and unusable, and there is no hot tub despite listings suggesting otherwise. This property is poorly maintained, misleadingly advertised, and managed with little regard for guests. I would not recommend it.
How the room is advertised vs what I got.
How breakfast was advertised vs reality. They put things together in the gross room
The pool as advertised vs reality. Unusable
Painting over mold in rooms
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice street view from balcony (but I think only two apartments with balcony so maybe I got lucky). Breakfast is purposely cooked for you and good quality, so not unlimited buffet. Central, lots to do nearby, near restaurants, transport, beach, gym, shops. Cooler and fridge in room was surprisingly good. Secure building because no visitors allowed and reception very small. Very noisy area nearly all night/morning, no blackout blinds, no “do not disturb/clean” tag for door, none of the staff speak basic level of English. Overall, you get what you pay for (so don’t compare to Hilton or Caribe down the road) and if you don’t mind the night noise and speak a little Spanish then a good choice for travelling on a budget and I would return but most probably bring something to temporarily blackout windows.
Stayed 7 nights in Nov 2023
Verified

2/10 Terrible

shay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place isn’t for tourists !!! As i came in. Big sign on elevator not working. I changed room due to bad smell. In the other room air conditioning wasn’t working so at 2am i was offered a room at the 4th floor no elevator. Now good luck moving your staff. Next day i asked a free night they refused and willing to give only half price on another night. Thanks to orbitz that saved me from that place. No hot water !!! What ?? They said in few days they’ll fix that…. Yea right like the elevator. Poor bedding. Internet disconnect all the time. Breakfast is a joke. Horrible. You wait 20 min until they talk to you. Antz all over tables. Not safe. At night only 1 worker at reception that can get easily to your room. The woman asked me not to write bad review but im sorry. I have to warn other ppl not to trap into this place. STAY AWAY as you can. Cheers.
Verified

4/10 Poor

Jacques E.

Liked: Property conditions & facilities
Disliked: Staff & service
This hotel has its pros and cons: Pros: -If you're seeking an affordable place within a short walking distance to the beach, this hotel is an excellent choice. Boca Grande beach is just a 3-5 minute walk away. -The neighborhood is safe and offers convenient access to amenities like banks, shops, and restaurants. It's also easy to find transportation to the city center within 10-20 minutes. Cons: - While they provide daily room cleaning, the sheets won't be changed unless you specifically request it. - The air conditioning doesn't have an automatic shut-off, leading to uncomfortably cold nights, especially since there are no comforters. - Curiously, they keep tight control over the towels, as if they're afraid they'll be stolen. Your towels often disappear as soon as you step out. - The hotel enforces numerous rules, giving the impression of being confined in a restrictive environment such as a jail. For each visitor you have, there's a charge of 70,000 COB before they're allowed to enter your room. This policy applies even if it's just a brief 1-hour massage, which can become quite costly if you have many friends visiting. Additionally, the staff's attitude towards visitors can be quite impolite. - Complimentary bottled water is not provided. - The breakfast experience is quite underwhelming and minimal. However, considering the price you pay, it's acceptable. In conclusion, I would not choose to stay there again. Best of luck in your decision-making.
Stayed 7 nights in Aug 2023
Verified

8/10 Good

Alejandro

Liked: Cleanliness, property conditions & facilities
En general fueron hospitalarios, el lugar es muy céntrico, la habitación fue cómoda.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Me encnato!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable la administrators maria Alexandra , nos hizo sentir Como en Casa
Stayed 2 nights in Jun 2025
Verified

8/10 Good

JOSE VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy central , limpio , cercano a medios de transporte , centros comerciales, restaurantes, e fin toda clase de comercio. Desayuno sencillo pero fresco y rico.
Stayed 1 night in Jun 2025