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Hotel Cartagena Plaza

4.0 star property
Waterfront hotel with free breakfast and a nightclub

Choose dates to view prices

Photo gallery for Hotel Cartagena Plaza

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Exterior
Lobby sitting area
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Gym

Explore the area

View in a map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Castillo Grande Beach
    ‪14 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Double Beds

7.0 out of 10
Good
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, Club Lounge Access

Executive Room, Club Lounge Access | In-room safe, desk, free WiFi, bed sheets

Executive Room, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Ocean view

Superior Room, Ocean view | In-room safe, desk, free WiFi, bed sheets

Superior Room, Ocean view

7.8 out of 10
Good
(8 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Woman Room

Woman Room | In-room safe, desk, free WiFi, bed sheets

Woman Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room (Tematic Room)

Room (Tematic Room) | In-room safe, desk, free WiFi, bed sheets

Room (Tematic Room)

  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Business Room, Tower

Business Room, Tower | In-room safe, desk, free WiFi, bed sheets

Business Room, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior

In-room safe, desk, free WiFi, bed sheets

Room Superior

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 2

View all photos for Room Standard

In-room safe, desk, free WiFi, bed sheets

Room Standard

8.0 out of 10
Very good
(1 review)
  • 322 sq ft
  • Sleeps 4

View all photos for Room Superior with Street View

In-room safe, desk, free WiFi, bed sheets

Room Superior with Street View

  • 322 sq ft
  • Sleeps 4

View all photos for Room Superior with Sea View

In-room safe, desk, free WiFi, bed sheets

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 4

View all photos for Room Executive

In-room safe, desk, free WiFi, bed sheets

Room Executive

  • 322 sq ft
  • Sleeps 2

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About the neighborhood

Cartagena

Located in Bocagrande, Hotel Cartagena Plaza is adjacent to Bocagrande Beach and within a 5-minute walk of other popular sights like Rio Cartagena Casino. This 311-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Bocagrande Beach - 1 min walk - 0.0 miles
  • Rio Cartagena Casino - 3 min walk - 0.2 miles
  • Castillo Grande Beach - 14 min walk - 0.8 miles
  • Clock Tower - 6 min drive - 1.9 miles
  • Cartagena de Indias Convention Center - 6 min drive - 2.1 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Ely Café - ‬2 min walk
  • ‪La Fonda Antioqueña - ‬2 min walk
  • ‪Café Quindío - ‬2 min walk

About this property

Hotel Cartagena Plaza

Waterfront hotel with free breakfast and a nightclub
Hotel Cartagena Plaza features a nightclub, an outdoor pool, and a gym. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and desks.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Le Place

Things to do

  • Arcade/game room
  • Children's club
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 4 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Is free cancellation available at Hotel Cartagena Plaza?

Hotel Cartagena Plaza provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Cartagena Plaza?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Hotel Cartagena Plaza on Nov 17, 2025 start from $154.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Cartagena Plaza?

This hotel is situated in Bocagrande, just steps from Bocagrande Beach and Rio Cartagena Casino, and within a short walk of Centro Comercial Nao. You'll also find El Laguito Beach and Castillo Grande Beach less than a mile away.

Will I be able to park at Hotel Cartagena Plaza?

Yes, there is accessible parking available.

Does Hotel Cartagena Plaza have a casino?

No, Hotel Cartagena Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Cartagena Plaza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Cartagena Plaza?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Does Hotel Cartagena Plaza have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Cartagena Plaza have a restaurant that serves breakfast?

Yes, Hotel Cartagena Plaza serves free buffet breakfast at Restaurant Le Place each morning.

Will Hotel Cartagena Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Cartagena Plaza.

Does Hotel Cartagena Plaza have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Cartagena Plaza?

The closest major airport to Hotel Cartagena Plaza is Rafael Nunez Intl. Airport (CTG), which is 5 mi away (19 minutes by car).

Can I book a room with a balcony at Hotel Cartagena Plaza?

No, there aren't any guestrooms with balconies at Hotel Cartagena Plaza.

Does Hotel Cartagena Plaza offer wedding services?

There are wedding services available at Hotel Cartagena Plaza if that's in your vacation plans.

Reviews

Hotel Cartagena Plaza Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 279 out of 880 reviews
Rating 8 - Good. 293 out of 880 reviews
Rating 6 - Okay. 180 out of 880 reviews
Rating 4 - Poor. 74 out of 880 reviews
Rating 2 - Terrible. 54 out of 880 reviews

Reviews

10/10 Excellent

Cory, desoto

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at an excellent area facing the beach from one side and the skyline view from the other. Staff are exceptionally friendly. Rooms are clean with comfortable beds. You can walk and find restaurants, shopping center and pharmacies. Overall, i recommended for families as well as individuals.
Stayed 4 nights in Oct 2025

8/10 Good

George Silva, Azle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old hotel, so my expectations were not high for the property. The building met those expectations. Staff is good. Food at the buffet was good. The bed was comfortable and the room was kept clean. One of the elevators was not working. Spent too much time waiting for elevators and they were usually packed. The location was close to the old town center.
Stayed 7 nights in Aug 2025

10/10 Excellent

Escarlet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the hotel the pool is a little small but overall good
Stayed 3 nights in Jun 2025

4/10 Poor

Delia, Las Vegas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I want to share my experience to help other travelers make informed decisions. On Expedia’s website, the hotel advertises beach umbrellas, in-room minibars, and an “all-inclusive” plan with access to two restaurants plus the buffet. However, this is misleading: Beach umbrellas and chairs are not included – you have to pay extra. The “minibar” is just an empty fridge – it doesn’t contain anything. The all-inclusive plan only covers the buffet. The other two restaurants require additional payment. So in reality, this hotel is not truly all-inclusive. I find this very misleading and disappointing. On a positive note, I want to highlight that the staff was excellent – very kind and attentive throughout our stay. I hope this helps other travelers and that Expedia reviews this listing to ensure it reflects the actual services offered.
Stayed 8 nights in May 2025

4/10 Poor

Jisell

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No good
Stayed 3 nights in Jun 2025

10/10 Excellent

Tawana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay
Stayed 4 nights in May 2025

10/10 Excellent

Vitaliy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cartagena Plaza was one of the fewest all inclusive hotels in the city of Cartagena. And I gotta say it didn’t disappoint. Food, hospitality and overall service was exceptional.
Stayed 7 nights in Apr 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the service in the most visited restaurant of the hotel. They don't provide enough amount of food.
Stayed 6 nights in Apr 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Leonel

Stayed 4 nights in Mar 2025

8/10 Good

Maria C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy check in & out
Stayed 5 nights in Feb 2025

6/10 Okay

jose

Traveled with family
Stayed 4 nights in Feb 2025

10/10 Excellent

Rosalía Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Cartagena Plaza exceeded all expectations! They were incredibly friendly, attentive, and always willing to help. They even went above and beyond to organize a surprise birthday dinner for my son, which made our stay truly unforgettable. Absolutely 5 stars!
Stayed 4 nights in Nov 2024

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Stayed 1 night in Jan 2025

4/10 Poor

John Freddy

Disliked: Property conditions & facilities, room comfort

Pictures can lie

Not a so good stay....value for money is not there....the Rooms need un UPGRADE URGENTLY they are TOTALLY OUTDATED, bathrooms with mold. Food is just okay and the drinks, when you have the all inclusive package, are Not premium. The personnel service was very good and kind enough to let us change/try three (3) rooms, but once again, the premises are not comfortable and the pictures on the website are deceiving. Bottom line is that the Hotel is NOT well maintained and outdated...
Stayed 2 nights in Dec 2024

8/10 Good

jasvinder

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Maintenance

Good experience all around asked for my air-condition to be checked they never bothered
Stayed 4 nights in Dec 2024

6/10 Okay

Gloria Ximena

Liked: Cleanliness, staff & service
Aire acondicionado no funcionaba bien Ascensores muy lentos
Stayed 4 nights in Oct 2024

4/10 Poor

lina p

Liked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Lyzina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bellboys and butlers were great, especially Jaun, Cesar, and Andres!
Stayed 7 nights in Sep 2024

10/10 Excellent

Hernan Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 7 nights in Apr 2024

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Apr 2024

8/10 Good

Jose Miguel Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Sep 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin Fernandez

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about the property the personality of the employees the service I will come back again
Stayed 5 nights in Aug 2024

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