Hotels in Caribbean West

"BEWARE: BED BUGS!! Me and both my daughters woke up every morning at this hotel with new, itchy bites on their bodies each day, which is highly concerning and consistent with bed bugs rather than simple “sand flies from outside.” Each night I went to sleep I awoke up with more bites, and the pattern continued throughout my stay, clearly indicating something in the room even after they changed the sheets. I reported this to the hotel, but they repeatedly dismissed it as sand flies and did nothing meaningful to help. There was no room change offered, no professional inspection, no proactive treatment, and NO genuine concern for my comfort or health. I felt completely unsupported while still getting new bites. As you can imagine, these bites are extremely itchy and I have counted over 40 on just myself! For a hotel, this level of inaction is unacceptable. Guests deserve a safe, clean room and to be taken seriously when they report a potential infestation. I would not stay here again, nor would I recommend it to anyone, and strongly urge management to take this issue seriously and bring in a proper pest inspection and treatment before more guests go through this. The only solution we were offered was Lysol. Unfortunately, bed bugs are in the mattress and headboard, so this did nothing to help avoid additional bites. "

"Very clean and spotless room, and the breakfast was yummy. They also offered a nice complimentary drink, which was a lovely touch. There’s a nearby duty-free mall where you can find items at very competitive prices, which was super convenient."

"This place has great views and the food is good. They have a varity of drinks good luck getting service. Service is terrible you have go hunt someone down. They move very slow and never check back on you. The owner could make much more money if they just serve people. "