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The Parkgate Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Reception hall
Infinity pool
Reception hall
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Spa
  • Bar

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff University
    ‪15 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Junior Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Luxury Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(57 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, The Parkgate Hotel is within a 5-minute walk of popular attractions such as Principality Stadium and St. David's Hall. This 4-star hotel has 169 guestrooms and offers a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Cardiff Castle - 5 min walk - 0.3 miles
  • Cardiff International Arena - 8 min walk - 0.4 miles
  • Cardiff Bay - 14 min walk - 0.8 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Principality Stadium - 1 min drive - 0.3 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

Eco-certified hotel with a full-service spa and a fitness center
Guests staying at The Parkgate Hotel enjoy access to a full-service spa, a gym, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include meeting rooms and a banquet hall.
Guests can expect free WiFi and 49-inch LED TVs. Other standard amenities include electric kettles, hair dryers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

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Exterior

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9.4 out of 10, Exceptional, 1,441 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Are free cancellation options available at The Parkgate Hotel?

The Parkgate Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Parkgate Hotel?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on Aug 10, 2025 start from $104.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Parkgate Hotel?

This hotel is situated in Cardiff City Centre within a 10-minute walk of Principality Stadium and Cardiff Castle. You'll also find Cardiff Bay and Bute Park less than a mile away.

Will I be able to park at The Parkgate Hotel?

No, there isn't parking available at the hotel.

Is there a spa at The Parkgate Hotel?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, body wraps, and couples treatments.

Does The Parkgate Hotel feature a casino on the premises?

No, The Parkgate Hotel doesn't have a casino.

Is there an indoor pool at The Parkgate Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Parkgate Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at The Parkgate Hotel?

No, but guests can enjoy a steam room at this hotel.

Does The Parkgate Hotel have a restaurant that serves breakfast?

Yes, The Parkgate Hotel serves buffet breakfast for a surcharge each morning at The Sorting Room.

Does The Parkgate Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Parkgate Hotel.

Are there connecting rooms at The Parkgate Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Parkgate Hotel?

The closest major airport to The Parkgate Hotel is Cardiff International Airport (CWL), which is 13.7 mi away (42 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Can I book a room with a balcony at The Parkgate Hotel?

No, there aren't any guestrooms with balconies at The Parkgate Hotel.

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1316 out of 1713 reviews
Rating 8 - Good. 227 out of 1713 reviews
Rating 6 - Okay. 108 out of 1713 reviews
Rating 4 - Poor. 37 out of 1713 reviews
Rating 2 - Terrible. 25 out of 1713 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and service
Stayed 1 night in Jun 2025

8/10 Good

Jarrad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, although I thought the thermal spa is very expensive for what you get.
Stayed 1 night in May 2025

10/10 Excellent

Carys

Stayed 1 night in May 2025

8/10 Good

cathal

Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location!

Amazing! As always a quality stay and the location and customer care was superb
Stayed 1 night in May 2025

10/10 Excellent

Rhian

Stayed 1 night in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marialuigia

Stayed 3 nights in May 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Oliver

Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in were very helpful, room was excellent coffee very good and breakfast was good quality with great choices
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

james

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that there was no access to the spa unless you paid per person, disappointed by my stay as I stay in a lot of hotels and considering this is supposed to be one of the best in Cardiff it did not live up to the standards you might expect. No parking
Stayed 1 night in Apr 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect stay

My recent stay at The Parkgate was faultless. As my review indicates, the stay was perfect and, i will definately stay again and have already recommended to friends and family.
Stayed 2 nights in Apr 2025

10/10 Excellent

terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring the city. Very clean. Excellent room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josh

Stayed 2 nights in Apr 2025

4/10 Poor

Bethan

Stayed 1 night in Apr 2025

4/10 Poor

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Treat 🎂

Excellent location..... friendly staff....10/10 for cleanliness......room was excellent...... Breakfast exceptional.....overall 10/10
Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lonely hotel with a fab spa
Stayed 1 night in Apr 2025

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old heritage hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

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