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The Parkgate Hotel

4.0 star property
Hotel with a full-service spa, 3-minute walk to Principality Stadium
VIP Access

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Property preview
Reception hall
Infinity pool
Reception hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪8 min walk‬
  • Place, Cardiff Bay
    ‪16 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(65 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

9.4 out of 10
Exceptional
(25 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(26 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Junior Suite

9.2 out of 10
Wonderful
(19 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, The Parkgate Hotel is within a 5-minute walk of Principality Stadium and within 15 minutes of other popular attractions like Cardiff Castle. This 4-star hotel has 169 guestrooms and offers a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Cardiff Castle - 5 min walk - 0.3 miles
  • Bute Park - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 8 min walk - 0.4 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Cardiff Bay - 16 min walk - 0.9 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Coffee #1 - ‬2 min walk

About this property

The Parkgate Hotel

Hotel with a full-service spa, 3-minute walk to Principality Stadium
Guests staying at The Parkgate Hotel enjoy access to a full-service spa, a gym, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Other amenities at this spa hotel include meeting rooms and a banquet hall.
Guests can expect free WiFi and 49-inch LED TVs. Other standard amenities include electric kettles, hair dryers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Are free cancellation options available at The Parkgate Hotel?

The Parkgate Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Parkgate Hotel?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on Jan 4, 2026 start from $98.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Parkgate Hotel?

This hotel is situated in Cardiff City Centre within a 10-minute walk of Principality Stadium and Cardiff Castle. You'll also find Cardiff Bay and St. David's less than a mile away.

Is there parking available at The Parkgate Hotel?

No, this hotel doesn't offer parking.

Is there a spa at The Parkgate Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, couples treatments, and body wraps.

Does The Parkgate Hotel feature a casino on the premises?

No, The Parkgate Hotel doesn't have a casino.

Is there an indoor pool at The Parkgate Hotel?

No, there is no indoor pool at this hotel.

Is The Parkgate Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at The Parkgate Hotel?

No, but this hotel does have a steam room.

Does The Parkgate Hotel have a restaurant that serves breakfast?

Yes, The Parkgate Hotel serves buffet breakfast for a surcharge each morning at The Sorting Room.

Does The Parkgate Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Parkgate Hotel.

Does The Parkgate Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Parkgate Hotel?

The closest major airport to The Parkgate Hotel is Cardiff International Airport (CWL), which is 13.7 mi away (42 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Are there rooms with balconies that I can book at The Parkgate Hotel?

No, you won't find guestrooms with balconies at The Parkgate Hotel.

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1360 out of 1760 reviews
Rating 8 - Good. 242 out of 1760 reviews
Rating 6 - Okay. 103 out of 1760 reviews
Rating 4 - Poor. 32 out of 1760 reviews
Rating 2 - Terrible. 23 out of 1760 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The hotel was beautiful and amazing.. we arrived early before checking.. The hotel eas able to accommodate us. The room was beautiful, clean and perfect. The bed was do comfy and soft. Could of stayed there for longer... Staff was friendly, helpful and very accommodated. Beautiful hotel to stay in and highly recommend it. Next time we need to come back and use the Spa
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel, excellent staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & lovely staff
Stayed 1 night in Sep 2025

10/10 Excellent

Boris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent and the facilities impressive. The restaurant is outstanding. Try the lamb
Stayed 3 nights in Sep 2025

10/10 Excellent

Rhys

Stayed 1 night in Sep 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay for our anniversary. Staff were lovely - room upgrade was fantastic! Breakfast delicious! Will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style in good central location
Stayed 1 night in Sep 2025

6/10 Okay

Katy

Stayed 1 night in Sep 2025

10/10 Excellent

Arlene

Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Stayed 1 night in Sep 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

gizelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Eunice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a location convenient to the train station. No onsite parking and a bit difficult to find. It would have been helpful to have overnight parking suggestions/information before arriving. Also emailed the day before the stay to ask about parking, but didn’t get a reply before arriving.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharlene

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would return again.

Polite and friendly staff. Clean and superior quality of even a basic room.
Stayed 1 night in Aug 2025

10/10 Excellent

Nisha

Stayed 1 night in Sep 2025

8/10 Good

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel with a few little things, menus for room service not tea bags in room missing from room, hair dryer not working. Breakfast was Fantastic
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at the Parkgate. Room immaculate, bed comfortable, relaxing evening in the spa and great selection of wines in the bar! What more do you need?!
Stayed 2 nights in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

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