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The Parkgate Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Reception hall
Infinity pool
Reception hall
Lobby lounge
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪9 min walk‬
  • Place, Cardiff Bay
    ‪17 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(71 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

9.4 out of 10
Exceptional
(26 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(27 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Junior Suite

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Queen

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Signature King

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Junior Suite

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature King with Sofa

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, The Parkgate Hotel is within a 5-minute walk of Principality Stadium and within 15 minutes of other popular attractions like Cardiff Castle. This 4-star hotel has 169 guestrooms and offers a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • St. David's - 4 min walk - 0.3 miles
  • Cardiff Castle - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 9 min walk - 0.5 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Cardiff Bay - 17 min walk - 0.9 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪Coffee #1 - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Borough - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk

About this property

The Parkgate Hotel

Guests staying at The Parkgate Hotel enjoy access to a full-service spa, a gym, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include meeting rooms and a banquet hall.
Guests can expect free WiFi and 49-inch LED TVs. Other standard amenities include hair dryers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 28 for adults and GBP 16 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Parkgate Hotel Hotel

The Parkgate Hotel Cardiff

The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Are free cancellation options available at The Parkgate Hotel?

The Parkgate Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Parkgate Hotel?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on May 25, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Parkgate Hotel?

This hotel is situated in Cardiff City Centre within a 10-minute walk of Principality Stadium and Cardiff Castle. You'll also find Cardiff Bay and St. David's less than a mile away.

Will I be able to park at The Parkgate Hotel?

No, there isn't parking available at the hotel.

Is there a spa at The Parkgate Hotel?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, body wraps, and couples treatments.

Does The Parkgate Hotel feature a casino on the premises?

No, The Parkgate Hotel doesn't have a casino.

Is there an indoor pool at The Parkgate Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Parkgate Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Does The Parkgate Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does The Parkgate Hotel have a restaurant that serves breakfast?

Yes, The Parkgate Hotel serves buffet breakfast for a surcharge each morning at The Sorting Room.

Does The Parkgate Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Parkgate Hotel.

Does The Parkgate Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Parkgate Hotel?

The closest major airport to The Parkgate Hotel is Cardiff International Airport (CWL), which is 13.7 mi away (42 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Can I book a room with a balcony at The Parkgate Hotel?

No, there aren't any guestrooms at The Parkgate Hotel that offer a balcony.

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1382 out of 1782 reviews
Rating 8 - Good. 240 out of 1782 reviews
Rating 6 - Okay. 106 out of 1782 reviews
Rating 4 - Poor. 30 out of 1782 reviews
Rating 2 - Terrible. 24 out of 1782 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Stayed 1 night in Feb 2026

10/10 Excellent

Donna

Stayed 1 night in Feb 2026

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and facilities
Stayed 1 night in Feb 2026

6/10 Okay

Craig

Liked: Cleanliness, staff & service, amenities
I really dislike waiting until 4 o'clock to check in. It seems to be a thing in Scotland and Wales.
Stayed 1 night in Feb 2026

2/10 Terrible

Gary

Liked: Cleanliness
Disliked: Staff & service, amenities
Poor communication with reception regards to the spa, then managed to book the spa only to be called back to be told that a mistake was made therefore cancelling our spa. Then the iron spat out rusty water and stained my shirt. NEVER AGAIN will I stay here
Stayed 1 night in Feb 2026

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service
Spotless room. Really comfortable bed and lots of pillows. Definitely will come back
Stayed 1 night in Feb 2026

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

Jelena

Traveled with group
Liked: Cleanliness, staff & service
Lovely staff, spotless room, great facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Morgan

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love the place .. from decor, reception, the staff are lovely very friendly and welcoming 5 star plus.
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly and efficient staff members. Great location of hotel and good amenities within.
Stayed 1 night in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
spacious room and very comfortable bed. Big shower. Great breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Kirsty

Business traveler
Liked: Cleanliness, staff & service, amenities
Very friends check in staff. Room was clean and comfortable. Great location
Stayed 1 night in Jan 2026

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service
Hotel was lovely as were the staff and restaurant - check in and out times are pretty tight considering the price per night
Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great decor and high quality hard and soft furnishings. Good sound proofing, great bar and restaurant. Very good hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities
We stayed in a suite over our wedding weekend. The staff were so accommodating and the suite was perfect. A great place to get ready as well as rest! Plenty of space, lovely little touches and a clean space.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alisha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always!
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
On arrival the room was very cold. It took several hours to warm up. It should not have been set up so. The Sorting Room restaurant was very poor. The lobster Thermidor was quite the worst I could imagine. The breakfast was unimaginative, in particular, the much lauded sausages were mostly cereal!
Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Chidinma

Stayed 1 night in Jan 2026

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