Park Plaza Cardiff

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Breakfast, lunch, dinner served; local cuisine, alfresco dining
In-room safe, desk, iron/ironing board, bed sheets
Bar (on property)

Popular amenities

  • Air conditioning

Explore the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Cardiff Castle
    ‪4 min walk‬
  • Cardiff University
    ‪11 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

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Room options

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(17 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 414 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room

9.4 out of 10
Exceptional
(76 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the neighborhood

Cardiff

Park Plaza Cardiff places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Principality Stadium and Cardiff Castle. This 129-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • St. David's - 3 min walk - 0.2 miles
  • Cardiff Castle - 4 min walk - 0.3 miles
  • Cardiff International Arena - 9 min walk - 0.5 miles
  • Cardiff University - 11 min walk - 0.6 miles
  • Principality Stadium - 2 min drive - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Eco-certified hotel with a full-service spa and a health club
Park Plaza Cardiff features a full-service spa, an indoor pool, and a gym. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and conference space.
Guests can expect to find TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Is free cancellation available at Park Plaza Cardiff?

Park Plaza Cardiff provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Park Plaza Cardiff?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on Aug 12, 2025 start from $161.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Park Plaza Cardiff?

This hotel is situated in Cardiff City Centre within a short 13-minute walk of Principality Stadium and also 8 minutes on foot from Cardiff Castle. You'll also find New Theatre and St. David's less than a mile away.

Will I be able to park at Park Plaza Cardiff?

No, this hotel doesn't offer parking.

Is a spa located at Park Plaza Cardiff?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does Park Plaza Cardiff feature a casino on the premises?

No, Park Plaza Cardiff doesn't have a casino.

Will I find an indoor pool at Park Plaza Cardiff?

Yes, this hotel has an indoor pool.

Is Park Plaza Cardiff good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Park Plaza Cardiff?

No, but guests can enjoy a steam room at this hotel.

Does Park Plaza Cardiff feature a restaurant that includes a breakfast menu?

Yes, Park Plaza Cardiff serves buffet breakfast for a surcharge each morning at Laguna Kitchen and Bar.

Will Park Plaza Cardiff allow pets to stay free of charge?

No, pets aren't allowed at Park Plaza Cardiff though service animals are welcome.

Are there connecting rooms at Park Plaza Cardiff?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Park Plaza Cardiff?

The closest major airport to Park Plaza Cardiff is Cardiff International Airport (CWL), which is 15.3 mi away (36 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Are there rooms with balconies at Park Plaza Cardiff?

No, there aren't any guestrooms with balconies at Park Plaza Cardiff.

Does Park Plaza Cardiff host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Park Plaza Cardiff.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. The hotel and rooms are luxurious and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Talia

Stayed 1 night in Apr 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Talia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, booked 1 night ended up staying for two with my little boy. Lush!
Stayed 1 night in Apr 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, will be back.
Stayed 1 night in Apr 2025

6/10 Okay

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was cold in the hotel, very expensive to park & eat & drink. Location was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

R W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay. Thank you.

Some issues in the spa on thd day we tried to use it but everything else wax lovely. Very attentive staff.
Stayed 1 night in Apr 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping, restaurants and local attractions. Lovely pool, lobby and bar area. Didn't try the food in the hotel so can't comment on that, the car park over the road is very expensive so it's worth looking else where to park.
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money base in Cardiff

Decent enough base for a stay in Cardiff. Not the nicest street but 5 min walk from area with main bars & restaurants. Very friendly & helpful staff and nice room, very good value for money.
Stayed 1 night in Apr 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional on every level
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Stayed 2 nights in Apr 2025

10/10 Excellent

louise

Liked: Staff & service, property conditions & facilities, room comfort
Excellent & exceptional staff service & venue
Stayed 1 night in Apr 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Jon

Traveled with family
Liked: Cleanliness, staff & service
Location was excellent. Pool was nice but hot tub full of foam. The aircon didn’t work and we couldn’t open a window so not a very comfortable nights sleep. The shampoo and soap dispensers were empty. Staff were lovely. Normally stay at the IHG Indigo in Cardiff which doesn’t have the spa but is a better option.
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warning

Stayed in this hotel before .. lovely spa great location and never had any issues … However on this occasion I was let down by the parking … it states on their website on reception discount for NCP parking … when it came entering discount code this was not accepted and when I challenged it they advised me that match days discount is not available … which I had to pay 32.50 for 24 hour parking . There is no note of this anywhere and if I knew that I would had parked elsewhere …
Stayed 1 night in Apr 2025

4/10 Poor

Vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities
Oh I'm so disappointed as this started so well! The lady who checked us in was wonderful and the room we were in (115) was nice and spacious, clean etc. The whole first impression of the hotel was really good. However it is SO noisy at night. From around 9.30/10pm there was really loud music from the surrounding clubs and bars and it totally ruined the hotel for me. I couldnt sleep at all, tried putting meditation apps, audiobooks etc on but nothing would drown out the noise. I didnt sleep until 4am when it had finished. My daughter luckily fell asleep before me but she couldn't sleep until past midnight which is not ideal for a child. We've both been completely exhausted today as a result. So disappointing. If it wasn't for the noise I would have been really pleased with this hotel. For context, I work in hospitality and am a bit of a hotel snob! Our hotel is also city centre around multiple bars but have never experienced the problem like this before.
Stayed 1 night in Apr 2025

10/10 Excellent

Isabella

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Lovely stay

Stayed for 1 night with my best friend and overall was a lovely stay. The only thing at fault was there had been a pair of pants left from the guests previously staying that the housekeeping hadn’t cleaned up but everything else was perfect! Staff were friendly and the pool was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay will go back.
Stayed 1 night in Apr 2025

8/10 Good

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Guy

Stayed 5 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I got the feeling that the surrounding area was going to be reduced to rubble.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great stay in a lovely hotel. I would advise staying in a room at rear of hotel as you’ll be listening to bass from the nightclub out the front of the hotel til 4am otherwise. Only other thing that was a bit disappointing was the buffet breakfast was luke warm
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice, clean and tidy with friendly staff. The bed was really comfortable with nice soft pillows, which is unusual for many hotels. The parking across the road was a bit expensive for 24 hours even with a discount. Its worth checking the local area for other parking options.
Stayed 1 night in Apr 2025