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Comfort Aparthotel Carcassonne

3.0 star property

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Photo gallery for Comfort Aparthotel Carcassonne

Lobby
Reception
Exterior
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000
  • Place, Canal du Midi Harbor Master's Office
    ‪2 min drive‬
  • Place, Raymond Chesa Leisure Park
    ‪3 min drive‬
  • Place, Historic Fortified City of Carcassonne
    ‪4 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Appartement twin 1 chambre

Appartement twin 1 chambre | Desk, iron/ironing board, free WiFi, bed sheets

Appartement twin 1 chambre

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio twin

Studio twin | Desk, iron/ironing board, free WiFi, bed sheets

Studio twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Appartement 1 chambre 4 personnes

Appartement 1 chambre 4 personnes | Desk, iron/ironing board, free WiFi, bed sheets

Appartement 1 chambre 4 personnes

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Appartement 2 chambres 6 personnes

Appartement 2 chambres 6 personnes | Desk, iron/ironing board, free WiFi, bed sheets

Appartement 2 chambres 6 personnes

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio double

Studio double | Desk, iron/ironing board, free WiFi, bed sheets

Studio double

  • Sleeps 2
  • 1 Double Bed

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 293 reviews
$110 nightly
The price is $129
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Total with taxes and fees
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About the neighborhood

Carcassonne

Comfort Aparthotel Carcassonne is located within a mile (2 km) of Parc du Père Noël and Canal du Midi. This 115-room, 3-star aparthotel has conveniences like free in-room WiFi, free self parking, and a gym.
View more Aparthotels in CarcassonneOpens in a new window

What's nearby

  • Canal du Midi Harbor Master's Office - 2 min drive - 0.9 miles
  • Raymond Chesa Leisure Park - 3 min drive - 1.3 miles
  • Historic Fortified City of Carcassonne - 4 min drive - 1.7 miles
  • Narbonnaise Gate - 4 min drive - 1.7 miles
  • Theatre Jean Deschamps - 4 min drive - 1.7 miles

Getting around

  • Carcassonne Station - 3 min drive
  • Carcassonne (CCF-Pays Cathare) - 11 min drive

Restaurants

  • ‪La rotonde - ‬3 min drive
  • ‪Saquette by fred du Bristol - ‬3 min drive
  • ‪La Table Du Vatican - ‬18 min walk
  • ‪Le Jardin En Ville - ‬3 min drive
  • ‪Smash & Co - ‬2 min drive

About this property

Comfort Aparthotel Carcassonne

Comfort Aparthotel Carcassonne features a gym, free WiFi in public areas, and a seasonal outdoor pool. If you plan to drive, free parking is available. A multilingual staff is on hand to help with luggage storage, and offer sightseeing advice. Additional amenities include express check-out, a terrace, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette with a refrigerator, a microwave, a stovetop, and a dishwasher. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker, a desk, and a dining table. Housekeeping is available on request.
Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

Similar properties

Exterior
ibis Budget Carcassonne-La Cité
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 517 reviews
$46 nightly
The price is $54
Apr 21 - Apr 22
Total with taxes and fees
ibis Budget Carcassonne-La Cité

Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.90 for adults and EUR 6.45 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 115 units
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 18:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 8 per pet, per day
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 01 to September 30.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Frequently asked questions

Is a free cancellation option available at Comfort Aparthotel Carcassonne?

Comfort Aparthotel Carcassonne offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Aparthotel Carcassonne?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Comfort Aparthotel Carcassonne on Apr 19, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Aparthotel Carcassonne?

This aparthotel is located in Carcassonne, close to Canal du Midi Harbor Master's Office, Raymond Chesa Leisure Park, and Theatre Jean Deschamps. You'll also find Aude Gate and Château Comtal within a short drive.

Is there parking available at Comfort Aparthotel Carcassonne?

Yes, uncovered self parking is offered for free at the aparthotel. Free RV/bus/truck parking, wheelchair-accessible parking, and bicycle parkingare also available.

Does Comfort Aparthotel Carcassonne feature a casino?

No, Comfort Aparthotel Carcassonne doesn't have a casino.

Will I find an indoor pool at Comfort Aparthotel Carcassonne?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool will be open from May 01 until September 30.

Is Comfort Aparthotel Carcassonne a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchenette as well as a seasonal outdoor pool and a gym.

Are there hot tubs at Comfort Aparthotel Carcassonne?

No, there isn't a spa tub at this aparthotel.

Does Comfort Aparthotel Carcassonne feature a restaurant that includes a breakfast menu?

Yes, Comfort Aparthotel Carcassonne serves continental breakfast each morning for a surcharge from its snack bar.

Will Comfort Aparthotel Carcassonne allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Comfort Aparthotel Carcassonne for a fee of EUR 8 per pet, per day.

Are there connecting rooms at Comfort Aparthotel Carcassonne?

Yes, there are connecting units available at this aparthotel book for your group event or vacation.

Where is the closest airport to Comfort Aparthotel Carcassonne?

The closest major airport to Comfort Aparthotel Carcassonne is Carcassonne (CCF-Pays Cathare), which is 4.1 mi away (11 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 22.8 mi away.

Are there rooms with balconies at Comfort Aparthotel Carcassonne?

No, you won't find apartments with balconies at Comfort Aparthotel Carcassonne.

Comfort Aparthotel Carcassonne Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 182 out of 580 reviews
Rating 8 - Good. 246 out of 580 reviews
Rating 6 - Okay. 98 out of 580 reviews
Rating 4 - Poor. 35 out of 580 reviews
Rating 2 - Terrible. 19 out of 580 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Courtney

Traveled with partner
Liked: Cleanliness
Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, property conditions & facilities
I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Stayed 2 nights in Jun 2024

8/10 Good

Neill

Traveled with family
Liked: Cleanliness, room comfort

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Enjoyed our stay !
Stayed 2 nights in May 2023

10/10 Excellent

stuart

Stayed 2 nights in Oct 2022

10/10 Excellent

Cyril

Traveled with family
Liked: Cleanliness, property conditions & facilities
Accueil parfait! Très bonne expérience.
Stayed 1 night in Jul 2022

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022

2/10 Terrible

Mully

Stayed 1 night in Jun 2022

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
A lovely budget hotel with kitchenette and swimming pool. A little way out of the town, but walkable on a nice day. Very friendly staff and super clean. Comfy beds. Spacious bathroom with good shower. Would recommend.
Stayed 1 night in Mar 2022

8/10 Good

Philip

Liked: Cleanliness, room comfort

Nice stay

Very good location easy to find, very friendly efficient reception and check in / out Clean quiet room, very comfortable
Stayed 2 nights in Nov 2021

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lack of communication.Email with entry code was never sent leaving us locked out on arrival with no staff on site. Took about 30 minutes to gain entry
Stayed 1 night in Oct 2021

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money hotel on edge of Carcassonne

Stayed for one night before flying out from Carcassonne. A bit difficult to find but with large secure car park. Clean and comfortable room. We didn't use the basic kitchenette but it looked fine.
Stayed 1 night in Oct 2019

8/10 Good

georgios

Liked: Cleanliness, property conditions & facilities, room comfort

Great value- pity pool was closed

Everything was great (didn't have breakfast but it seemed to be nice too) with the exception of the pool not being open. It would be helpful if hotels mentioned the dates their pool is open so that we can make an informed decision.
Stayed 3 nights in Oct 2019

10/10 Excellent

Brad, Melbourne Australia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious apartment for family of 5 with plenty of parking and easy access the Carcassonne cite and shops. A great family accomodation.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ni0ce place to spend the night.

Very nice place to spend the night. Large room with kitchen was a nice surprise when we checked in.
Stayed 1 night in Oct 2019

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff. Poor Wifi

The hotel is easily found on the outskirts of Carcassonne and there is a reliable bus service right outside the gate that takes you to the station. From there it is a pleasant walk through the city to the Citadel. The hotel itself was clean and well kept however the WiFi was unreliable and when it was accessed it was extremely slow.
Stayed 2 nights in Sep 2019

6/10 Okay

Danny

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel is ok but room smelt of fish for the night we were there, previous people obviously had a takeaway or cooked indoors! Could of been cleaner too but aircon worked well! Pool smaller than photos show and you have to drive or get a taxi like we did if you wish to venture out to medieval city, will set you back €30 there and back! Preferred Cerisse south that we used last year!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Simply poor

Very poor hotel with a horrible bed. Despite having 120 rooms, there were no attention in the reception after 22.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Jussi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty!

Very dirty. Booger on curtains, ”white stains” on carpet, wall near lightswitch full of dirty hand prints. Toilet had a seal of hygienia and when I open the cover there were poop stains.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Amenities
Stayed 4 nights in Feb 2019

8/10 Good

Jimbhoy, Liverpool

Liked: Staff & service, room comfort
Disliked: Cleanliness

Adequate but could have been cleaner

The room was nice and perfectly adequate for our needs. The visit was spoiled however because the room had cobwebs in one corner of the ceiling and the previous occupant had left mud/ dirt marks high up on the bathroom entrance which had not been cleaned off before our arrival. We also could not swim in the pool on arrival as it was full of leaves and debris from the wind (ie: insufficient maintenance). We were only staying 4 nights so decided it wasn’t worth complaining but it detracted from an otherwise pleasant stay. The cleaners need to be told to look upwards when cleaning as everywhere else was ‘spotless’. Great location near a Carrefour supermarket and retail park with some restaurants. You need a car or taxi to get into the town however as it’s a 30 minute walk to Place Carnot in the town centre.
Stayed 4 nights in Sep 2018

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