See all properties
Aparthotel

Comfort Aparthotel Carcassonne

3.0 star property

Choose dates to view prices

Photo gallery for Comfort Aparthotel Carcassonne

Lobby
A swimming pool with lounge chairs, a tiled roof, and a hedge in the background.
Exterior
A reception area with a glass display case containing various items, a wooden easel, and a seating area with chairs and a table.
A breakfast buffet with various food options, including cereals, jams, and pastries.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000
  • Place, Canal du Midi Harbor Master's Office
    ‪3 min drive‬
  • Place, Maison des Memoires
    ‪4 min drive‬
  • Place, Place Carnot
    ‪4 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

View all photos for Appartement twin 1 chambre

Appartement twin 1 chambre | Desk, iron/ironing board, free WiFi, bed sheets

Appartement twin 1 chambre

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio twin

Studio twin | Desk, iron/ironing board, free WiFi, bed sheets

Studio twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Appartement 1 chambre 4 personnes

Appartement 1 chambre 4 personnes | Desk, iron/ironing board, free WiFi, bed sheets

Appartement 1 chambre 4 personnes

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Appartement 2 chambres 6 personnes

Appartement 2 chambres 6 personnes | Desk, iron/ironing board, free WiFi, bed sheets

Appartement 2 chambres 6 personnes

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio double

Studio double | Desk, iron/ironing board, free WiFi, bed sheets

Studio double

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Carcassonne

Comfort Aparthotel Carcassonne is located within a mile (2 km) of Parc du Père Noël and Canal du Midi. This 115-room, 3-star aparthotel has conveniences like free in-room WiFi, free self parking, and a gym.
View more Aparthotels in CarcassonneOpens in a new window

What's nearby

  • Canal du Midi Harbor Master's Office - 3 min drive - 1.1 miles
  • Parc du Père Noël - 3 min drive - 1.1 miles
  • Maison des Memoires - 4 min drive - 1.3 miles
  • Place Carnot - 4 min drive - 1.3 miles
  • Museum of Fine Arts - 6 min drive - 1.8 miles

Getting around

  • Carcassonne Station - 3 min drive
  • Carcassonne (CCF-Pays Cathare) - 11 min drive

Restaurants

  • ‪La rotonde - ‬3 min drive
  • ‪Le Jardin En Ville - ‬3 min drive
  • ‪The Celt - ‬4 min drive
  • ‪Columbus Café & Co - ‬4 min drive
  • ‪La Divine Comedie - ‬3 min drive

About this property

Comfort Aparthotel Carcassonne

Comfort Aparthotel Carcassonne features a gym, free WiFi in public areas, and a seasonal outdoor pool. If you plan to drive, free parking is available. A multilingual staff is on hand to help with luggage storage, and offer sightseeing advice. Additional amenities include express check-out, a terrace, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette with a refrigerator, a microwave, a stovetop, and a dishwasher. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker, a desk, and a dining table. Housekeeping is available on request.
Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

Similar properties

Terrace/patio
Campanile Carcassonne Est La Cite
Carcassonne
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,000 reviews
$66 nightly
The price is $78
Jul 4 - Jul 5
Total with taxes and fees
Campanile Carcassonne Est La Cite

Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.90 for adults and EUR 6.45 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 115 units
  • 4 floors
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Towels (changed on request)
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 18:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 8 per pet, per day
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 01 to September 30.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Frequently asked questions

Is a free cancellation option available at Comfort Aparthotel Carcassonne?

Comfort Aparthotel Carcassonne offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Aparthotel Carcassonne?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Comfort Aparthotel Carcassonne on Jul 23, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Aparthotel Carcassonne?

This aparthotel is located in Carcassonne, close to Canal du Midi Harbor Master's Office, Pont-Neuf de Carcassonne, and Theatre Jean Deschamps. You'll also find Aude Gate and Château Comtal within a short drive.

Is there parking available at Comfort Aparthotel Carcassonne?

Yes, uncovered self parking is offered for free at the aparthotel. Free RV/bus/truck parking, wheelchair-accessible parking, and bicycle parkingare also available.

Does Comfort Aparthotel Carcassonne feature a casino?

No, Comfort Aparthotel Carcassonne doesn't have a casino.

Will I find an indoor pool at Comfort Aparthotel Carcassonne?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool will be open from May 01 until September 30.

Is Comfort Aparthotel Carcassonne a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchenette as well as a seasonal outdoor pool and a gym.

Are there hot tubs at Comfort Aparthotel Carcassonne?

No, there isn't a spa tub at this aparthotel.

Does Comfort Aparthotel Carcassonne feature a restaurant that includes a breakfast menu?

Yes, Comfort Aparthotel Carcassonne serves continental breakfast each morning for a surcharge from its snack bar.

Will Comfort Aparthotel Carcassonne allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Comfort Aparthotel Carcassonne for a fee of EUR 8 per pet, per day.

Are there connecting rooms at Comfort Aparthotel Carcassonne?

Yes, there are connecting units available at this aparthotel book for your group event or vacation.

Where is the closest airport to Comfort Aparthotel Carcassonne?

The closest major airport to Comfort Aparthotel Carcassonne is Carcassonne (CCF-Pays Cathare), which is 4.1 mi away (11 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 22.8 mi away.

Are there rooms with balconies at Comfort Aparthotel Carcassonne?

No, you won't find apartments with balconies at Comfort Aparthotel Carcassonne.

Comfort Aparthotel Carcassonne Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 190 out of 595 reviews
Rating 8 - Good. 251 out of 595 reviews
Rating 6 - Okay. 100 out of 595 reviews
Rating 4 - Poor. 35 out of 595 reviews
Rating 2 - Terrible. 19 out of 595 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Enjoyed our stay !
Stayed 2 nights in May 2023
Verified

8/10 Good

Verified traveler

Liked: Room comfort, communication

Walking distance from the castle!

Perfect place to stay for the 14 of July!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Neill

Liked: Cleanliness, room comfort, communication

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort, communication

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Courtney

Liked: Cleanliness, communication
Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Wenguang

Liked: Communication
Spacy,
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities, communication
I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, check-in, communication, listing accuracy
Habitación grande, buen precio calidad. Atención y personal muy amable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, communication
Tres bon rapport qualité prix .personnel avenant et agréable. Chambre spacieuse et la hauteur de nos attentes. Bel expérience nous reviendrons.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ewan

Liked: Cleanliness, room comfort, communication
Hôtel bien situé. Personnel très accueillant et serviable. Logement bien équipé
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, communication
Chambre propre bien chauffée bel espace Plaques et ustensiles de cuisine pour déjeuner dîner sur place. Pas de sèche cheveux ni de télé ds la chambre.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Morgan

Liked: Cleanliness, amenities, communication
Le personnel a été très gentil avec nous et compréhensifs malgré le désagrément que nous avons eu à notre arrivée
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Oliver

Liked: Communication
Disliked: Property conditions & facilities
Gebuchtes Zimmer war nicht sauber Hundehalter und sehe Nikotin belastet. Nach Beschwerde wurde uns ein anderes Zimmer überlassen. Akzeptabel für eine Nacht
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ophélie

Liked: Cleanliness, amenities, communication
Mobilier usé, moquette usé, bruit au niveau des grilles de ventilation.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

JOSE ALFONSO ANTON

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Horrible, no me contestaron al escribir. Hemos llegado muy tarde, pir los cortes de carretera debidos a las protestas de los gsnaderos. Hemos llamsdo y nadie nos ha atendido.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Santiago Collazos

Liked: Cleanliness, amenities, communication
Todo correcto. Lo único que me llamó la atención es el horario de cierre de la recepción y el aparcamiento. Pero es algo normal en Francia. Te dan unos códigos y sin problemas
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Cathy

Liked: Cleanliness
Disliked: Property conditions & facilities
Lit pas confortable moquette complétement défraichit il faut se lever du lit pour rapprocher la télé commande de la TV pour qu'elle fonctionne petit déjeuné à 12€ ????? il n'y avait rien, plus de jus de fruit, plus de viennoiserie, le salé on le cherche encore, pas de fruits vraiment décevant dommage parceque les chambres sont spacieuses et bien équipées
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alexandra

Liked: Communication
Disliked: Cleanliness
Pas pris option Petit déjeuner. Arrivée tardive. Salle de bain très limité niveau propreté ( photos à la demande). Un bon coup de nettoyage, des joints propres et blanc feraient du bien ... Moquette au sol idem. Chambre très calme. Personnel très sympathique. Plusieurs séjours dans cet établissement et je vois le déclin de cet établissement.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

frederick

Liked: Room comfort, communication
Het personeel was vriendelijk en professioneel behulpzaam
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nelly

Liked: Cleanliness, room comfort, communication
Très bien 👍🙂
Stayed 1 night in Oct 2025
Verified

8/10 Good

Virginie

Liked: Cleanliness, room comfort, communication
Parking fermé
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Genevieve

Liked: Cleanliness, room comfort, communication
Accueil très professionnel et agréable.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Stéphanie

Liked: Cleanliness, room comfort, communication
Le sourire des personnes qui travaillent dans cet hôtel est dès plus agréable
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Gilles

Disliked: Room comfort
Correct. L’accueil est par contre de très bonne qualité. Les appartements mériteraient un rafraîchissement… Attention à la literie également qui laisse à désirer.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Denis

Liked: Cleanliness, room comfort, communication
Très bon accueil. Appartement propre. Quelques dégradations sur le mobilieret sur la porte de salledebain. Il manque un peu de couverts. La literie est un peu fatiguée.
Stayed 4 nights in Sep 2025