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Cape Town Marriott Hotel Crystal Towers

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Cape Town

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Photo gallery for Cape Town Marriott Hotel Crystal Towers

Outdoor pool, sun loungers
Exterior
Premium bedding, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, minibar, in-room safe, desk

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Pool
  • Bar
  • Parking available

Explore the area

Map
Corner Century Boulevard & Rialto Road, Century City, Cape Town, Western Cape, 7441
  • Canal Walk Shopping Centre
    ‪2 min walk‬
  • Cape Town Cruise Terminal
    ‪10 min drive‬
  • Sunset Beach
    ‪11 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪14 min drive‬

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Room options

View all photos for Basic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Basic Room, 1 King Bed

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Cape Town

Located in Century City within a short walk of Canal Walk Shopping Centre, Cape Town Marriott Hotel Crystal Towers is within a few miles (5 km) of other popular sights such as Milnerton Golf Club. This 5-star hotel has 180 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Cape Town, and a short drive from Cape Town International Convention Centre and Grand West.

What's nearby

  • Canal Walk Shopping Centre - 2 min walk - 0.1 miles
  • GrandWest Casino & Entertainment World - 6 min drive - 3.9 miles
  • Cape Town International Convention Centre - 9 min drive - 6.8 miles
  • Cape Town Cruise Terminal - 10 min drive - 7.4 miles
  • Sunset Beach - 11 min drive - 4.3 miles

Getting around

  • Goodwood Station - 7 min drive
  • Cape Town Station - 18 min drive
  • Cape Town Intl. Airport (CPT) - 17 min drive

Restaurants

  • ‪Tashas - ‬7 min walk
  • ‪Mexico Spur - ‬6 min walk
  • ‪Hussar Grill - ‬2 min walk
  • ‪Checkers - ‬6 min walk
  • ‪Caffè Magnifico - ‬9 min walk

About this property

Cape Town Marriott Hotel Crystal Towers

Luxury hotel with 4 restaurants connected to a shopping center in Cape Town
Guests staying at Cape Town Marriott Hotel Crystal Towers enjoy access to a full-service spa, an outdoor pool, and a sauna. If you drive, self parking is ZAR 50 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 535 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
42-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and free weekday newspapers. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Life Day Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, English, Xhosa, Zulu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (ZAR 50 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 295 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Acara Pool Bar & Terrace
  • Halaal Certified Kitchen
  • Orah Bar & Lounge
  • The Greatroom and Deli
  • Towers Restuarant

Things to do

  • Billiards/pool table
  • Books
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,208 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 295 per person
  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self parking fee: ZAR 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

African Pride Crystal Towers
African Pride Crystal Towers Hotel
Pride Crystal Towers
Pride Crystal Towers Hotel
Marriott Hotel Crystal Towers
Cape Town Marriott Crystal Towers
Marriott Crystal Towers
Cape Town Marriott Hotel Crystal Towers Hotel
Cape Town Marriott Hotel Crystal Towers Cape Town
Cape Town Marriott Hotel Crystal Towers Hotel Cape Town

Frequently asked questions

Is a free cancellation option available at Cape Town Marriott Hotel Crystal Towers?

Cape Town Marriott Hotel Crystal Towers provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see near Cape Town Marriott Hotel Crystal Towers?

This hotel is situated in Century City within a short 6-minute walk of Canal Walk Shopping Centre. You'll also find GrandWest Casino & Entertainment World and Sunset Beach within a short drive.

Is parking available on site at Cape Town Marriott Hotel Crystal Towers?

Yes, parking is offered for ZAR 50 per night. Accessible parking is also available for guests.

Is there a spa at Cape Town Marriott Hotel Crystal Towers?

Life Day Spa is the hotel's spa and services include hot stone massages, prenatal massages, couples treatments, and detox wraps.

Does Cape Town Marriott Hotel Crystal Towers have a casino on the premises?

No, Cape Town Marriott Hotel Crystal Towers doesn't have a casino.

Will I find an indoor pool at Cape Town Marriott Hotel Crystal Towers?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Cape Town Marriott Hotel Crystal Towers a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Cape Town Marriott Hotel Crystal Towers?

Yes, guests can enjoy a spa tub at this hotel.

Does Cape Town Marriott Hotel Crystal Towers have a restaurant that serves breakfast?

Yes, Cape Town Marriott Hotel Crystal Towers has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Cape Town Marriott Hotel Crystal Towers allow pets to stay for free?

No, pets aren't allowed at Cape Town Marriott Hotel Crystal Towers though service animals are welcome.

Does Cape Town Marriott Hotel Crystal Towers have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Cape Town Marriott Hotel Crystal Towers?

The closest major airport to Cape Town Marriott Hotel Crystal Towers is Cape Town Intl. Airport (CPT), which is 10.8 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Cape Town Marriott Hotel Crystal Towers?

No, there aren't any guestrooms with balconies at Cape Town Marriott Hotel Crystal Towers.

Does Cape Town Marriott Hotel Crystal Towers have a wedding venue on site?

Take advantage of the wedding venue at Cape Town Marriott Hotel Crystal Towers if you plan to say "I do" during your trip.

Cape Town Marriott Hotel Crystal Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 332 reviews
Rating 8 - Good. 87 out of 332 reviews
Rating 6 - Okay. 16 out of 332 reviews
Rating 4 - Poor. 9 out of 332 reviews
Rating 2 - Terrible. 7 out of 332 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Stayed 2 nights in Mar 2025

10/10 Excellent

GARNETT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2025

10/10 Excellent

Elson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean, walking distance to mall and you have complimentary access to Virgin active for those that like to work out.
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and courteous staff. Room was always clean and outfitted with clean towels and other amenities. Access to shopping mall is a big plus.
Stayed 8 nights in Jan 2025

8/10 Good

Romaine

Stayed 6 nights in Dec 2024

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Facility is nice
Stayed 3 nights in Dec 2024

10/10 Excellent

DANIEL

Stayed 3 nights in Nov 2024

8/10 Good

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Parking was not included. Paid separately.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly staff. Buffet breakfast is very good.
Stayed 8 nights in Oct 2024

10/10 Excellent

Gregg Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice rooms, delicious breakfast. Central lovationy
Stayed 4 nights in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambiance
Stayed 1 night in Sep 2024

10/10 Excellent

Phina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff .
Stayed 3 nights in Sep 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure why this property has such a high rating. This is far beyond the scope of any 4 or 5 star hotel that I have ever visited. The rooms are small and not clean. We arrived to used bedsheets that had blood and urine on them. The towels and face cloths had hair on them and smelled of baking soda and vinegar. Upon raising the concerns about this with the staff, they took nearly an hour to come change the sheets. The hotel staff is very rude and unfriendly, they never speak or greet you upon leaving or arriving. The room service is less than adequate. The food is unappetizing and arrived cold. Our orders were messed up several times. We also had the privacy sign placed on our room door while we left so housekeeping would not enter while we were gone. As we left for the day, we encountered one of the housekeeping employees in the hallway and she asked if we wanted our room cleaned. We politely declined and proceeded to leave. Upon returning to our room later that evening, we found the privacy sign completely removed from the door and the room was cleaned against our wishes. Some items were missing & misplaced. Never has this ever happened at any of our hotel stays in our life. The Marriott has no respect, regard, or decorum for their guests or guest privacy. I would never recommend this hotel to anyone. I would give my experience negative 20 stars if I could. Save yourself the headache and the money. There are much better hotels in Cape Town that respect their customers.
Stayed 5 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Great friendly staff. My room was spacious and spotless.
Stayed 6 nights in May 2024

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent day customer service is top-tier definitely will stay again
Stayed 5 nights in Mar 2024

10/10 Excellent

LYNDA

Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Kahliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in capetown

This is an amazing hotel. Everything was top notch I have no complaints at all. The rooms are big an very nice with an amazing very of the city. The hotel is very clean and staff is very attentive an friendly. The food restaurants an room service is amazing an very affordable. The hotel is steps away from the mall. I would recommend this hotel to anyone who comes to cape town
Stayed 8 nights in Feb 2024

8/10 Good

Metwally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Dinner options are very limited
Stayed 10 nights in Feb 2024

8/10 Good

Stephen

Stayed 1 night in Mar 2024

6/10 Okay

Suzanne

Stayed 1 night in Mar 2024

8/10 Good

Christina

Stayed 2 nights in Feb 2024

10/10 Excellent

Felix

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024