Location is great. Attached to the mall for a great shopping and dining experience.
Staff were generally friendly, but I didn't like the talkative receptionist (Mostafa I think is his name), his answers were quiet irritating, for example he asked for my ID, I asked of he will only take a copy? The amswer was:
"What do you think I will do with it?"
All answers were like that, and I found it disturbing and rude.
Ither than that, security, housekeepers, concierge ,...etc were great.
The furniture was quiet old, the minibar's shelf was broken, but the AC worked really well, and in spite of being old, the facility was relatively well maintained.
The bedsheets were great as expected, and the bed was nice (not the best mattress), but overall it was cozy and clean.
Cleanness was unquestionable, and it was very quiet, lovely quiet actually.
TV chanmels had a lot of varieties, which was awesome.
Never had the time to try the restaurant or the gy, spa...etc. maybe next time.
Parking was excellent, except for the terrible entrance and tight tunnels. But there were plenty of places, and one of the managers was kind enough to have one 0f the staff bring it to the top. He was also very nice and polite (unfortunately I dont remember his name).
So overall, I enjoyed my time, and I thank everyone who contributed in the experience.
Yes...there is room for improvement, but I am still thankful for a safe couple of nights spent in Cairo.