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Heliopolis Rock Residence

Property class: 3

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Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
Ankara Street, Sheraton Heliopolis, Cairo
  • Place, City Centre Almaza Shopping Mall
    ‪7 min drive‬
  • Place, Citystars Heliopolis
    ‪12 min drive‬
  • Place, Baron Empain Palace
    ‪14 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪6 min drive‬

Room options

View all photos for Panoramic Studio, 1 Bedroom, Smoking, City View

Premium bedding, rollaway beds (surcharge), WiFi (free)

Panoramic Studio, 1 Bedroom, Smoking, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, City View

Flat-screen TV

Apartment, 1 Bedroom, City View

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, City View

Flat-screen TV

Apartment, 2 Bedrooms, City View

  • City view
  • 893 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Cairo

Located in Heliopolis, Heliopolis Rock Residence is 2.8 mi (4.5 km) from City Centre Almaza Shopping Mall and within a 10-minute drive of Sultana Malak Palace. This 3-star hotel has 75 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • City Centre Almaza Shopping Mall - 7 min drive - 2.9 miles
  • Tivoli Dome - 11 min drive - 4.0 miles
  • Citystars Heliopolis - 12 min drive - 4.7 miles
  • Baron Empain Palace - 14 min drive - 4.5 miles
  • City Center Shopping Mall - 15 min drive - 5.0 miles

Getting around

  • Hesham Barakat Station - 7 min drive
  • Adly Mansour Station - 11 min drive
  • Cairo Intl. Airport (CAI) - 13 min drive

Restaurants

  • ‪Romantic Cafe - ‬10 min walk
  • ‪Hamada Sheraton | حمادة شيراتون - ‬14 min walk
  • ‪Mega Sandwiches - ‬9 min walk
  • ‪Shalaolao - ‬1 min walk
  • ‪Pottery Cafe - ‬1 min walk

About this property

Heliopolis Rock Residence

Heliopolis Rock Residence features free WiFi in public areas and a TV in a common area. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for USD 6 per vehicle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer free toiletries. Kitchens, dining areas, and refrigerators are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: USD 5 to 10 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Limited room service
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Living room

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per night

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5 to 10 per person
  • Airport shuttle fee: USD 6 per vehicle
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served or permitted at Heliopolis Rock Residence.
  • No cribs or infant beds are available.

Property is also known as

Heliopolis Rock Residence Hotel
Rock Residence Hotel
Heliopolis Rock Residence
Heliopolis Rock Cairo
Heliopolis Rock Residence Hotel
Heliopolis Rock Residence Cairo
Heliopolis Rock Residence Hotel Cairo

Frequently asked questions

Is a free cancellation option available at Heliopolis Rock Residence?

Heliopolis Rock Residence offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What is there to do around Heliopolis Rock Residence?

This hotel is situated in Heliopolis, close to Citystars Heliopolis, Baron Empain Palace, and Cairo International Stadium. You'll also find City Centre Almaza Shopping Mall and Tivoli Dome within a short drive.

Will I be able to park at Heliopolis Rock Residence?

Yes, self parking is offered for free at the hotel.

Does Heliopolis Rock Residence include a casino at the property?

No, Heliopolis Rock Residence doesn't have a casino.

Is there an indoor pool at Heliopolis Rock Residence?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Heliopolis Rock Residence?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as a restaurant.

Are there hot tubs at Heliopolis Rock Residence?

No, this hotel doesn't have a spa tub.

Does Heliopolis Rock Residence have a restaurant with a breakfast menu?

Yes, Heliopolis Rock Residence serves buffet breakfast for a surcharge from its restaurant.

Does Heliopolis Rock Residence allow pets to stay for free?

No, pets and service animals aren't allowed at Heliopolis Rock Residence.

Are there connecting rooms at Heliopolis Rock Residence?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Heliopolis Rock Residence?

The closest major airport to Heliopolis Rock Residence is Cairo Intl. Airport (CAI), which is 4.2 mi away (13 minutes by car). Another top airport is Giza (SPX-Sphinx Intl.), which is around 29.6 mi away.

Can I book a room with a balcony at Heliopolis Rock Residence?

Yes, some guestrooms at Heliopolis Rock Residence offer a balcony and may feature city views.

Heliopolis Rock Residence Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 5 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Robert

Liked: Room comfort

Not a well known property, hard to find

This is a Residence complex and not a well known hotel. Hired car driver had a difficult time finding. We requested and received non-smoking residences. Room 615 was quite a bit nicer and cleaner than 302. They were cheap and worth what we paid. For those without a sense of adventure or used to different levels of international cleanliness, I wouldn’t recommend. For those looking for a bargain close to airport, this will do the job!
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It would be nice if the price was a bit cheaper

I enjoyed the stay. Service desk was helpful. Checked inn and out was fast and smooth. Minuets from the airport. The suite was clean and spacious with Ac .
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
Good budget hotel near the airport
Stayed 1 night in Mar 2018
Verified review

2/10 Terrible

amanda

Disliked: Staff & service, property conditions & facilities, room comfort

STAY AWAY

We scheduled a hotel shuttle from the airport and was sent a car with no seatbelts. We arrived at almost midnight to discover the Internet was broken. They then sent us to a room with a pile of dirty sheets in the floor and No MATRESS! We went to ask for a new room and the guy didn’t believe us and took us back to the original Room. After he saw there was no bed, he took us to a new room where there was no toilet paper, towels, or any amenities whatsoever! After asking for these items and waiting 15 minutes, I went downstairs where the two men were just chatting and not doing anything. Stay far away from this place!
Stayed 1 night in Nov 2017
Verified review

2/10 Terrible

Amanda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

STAY AWAY

We scheduled a hotel shuttle from the airport and was sent a car with no seatbelts. We arrived at almost midnight to discover the Internet was broken. They then sent us to a room with a pile of dirty sheets in the floor and No MATRESS! We went to ask for a new room and the guy didn’t believe us and took us back to the original Room. After he saw there was no bed, he took us to a new room where there was no toilet paper, towels, or any toiletries whatsoever! After asking for these items and waiting 15 minutes, I went downstairs where the two men were just chatting and not doing anything. I sat in the lobby until they went to get these items before finally returning to our room. Stay far away from this place!
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Large and nice rooms. Difficult to find entrance to hotel and did not come up on google gps but followed the restaurant gps and was able to find it that way.
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable and friendly place
Verified review

6/10 Okay

awny

is hard to found the address and no easy to inter.

close to the air port htere is some coffe shope aruond and restaurant. HIGH WAYS IS CLOSE..
Verified review

4/10 Poor

Albir

Disliked: Staff & service
No one reply for maintenance, very poor wifi at room
Verified review

4/10 Poor

DA

Disliked: Cleanliness, property conditions & facilities

Mission impossible!

The hotel is almost impossible for anyone including highly experienced and even neighboring Restuarants to find. Really was mission impossible. One night we waited for 2 1/2 hours for food to be delivered and eventually cancelled it but the driver was lost!! Housecleaning and towels are not provided daily. You have to beg and plead for these plus toilet paper. No toiletries provided at all! Oh except a bar of soap after we asked and asked and asked. This is not a 3 star hotel but at best 2 star. The rooms are not so dirty but the quality of cleaning could be better. The furniture is at least comfortable and not old and clean.
Verified review

6/10 Okay

Dennis

A Large Affordable Apartment Near the Airport

I got in rather late - but there was someone waiting for me at the reception. After a rather expensive taxi ride for what turned out to be less than 1.5 miles away, I ended up in a large apartment with a large bathroom and living room that also had a dining table. It was austere but quite habitable. Heliopolis Rock Residence is nice. I think I'd have been alright being there an extra day. However, they did not have a very effective wireless Internet regime. I'd have also appreciated access to a breakfast menu. Nonetheless, I'd definitely recommend these accommodations for the Weary in Egypt.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not commendable

The hotel is far from the airport and is hard to find. Different from what you can see from the map. Ongoing road construction and dark alley.
Verified review

10/10 Excellent

higan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Staff super nice and helpful Neighborhood close to everything and the mall.
Verified review

6/10 Okay

Moby

Disliked: Cleanliness, room comfort

The Rock

Location is in Sheraton Airport area good for people need to be in this area of Cairo. For those seeking a suitable place to sleep with $60 a night it suites the intention. Rooms are spacious. Furniture is clean. TV is useless. No soap no shampoo no towels. It is a functional apartment for long stay. Reception is 1 person. Noise from other apartments starts from 3 in the morning. No view although I 'be booked a room with view...
Verified review

6/10 Okay

Ahmed

Liked: Property conditions & facilities

lugar para una noche o 2 como máximo

el lugar esta bien para una o 2 nachos, especialmente a los vuelos que llegan tarde y la gente que buscan sitio cercar del aeropuerto para dormir . había una problema a la hora de check out , querían cobrar mas de lo que había reservado mediante Internet. decían que fue una error que tenderían ser el importe mas lo que habia puesto pero al final, les dije que esto no fue mi problema ..en general no estaba mal para una noche
Verified review

8/10 Good

higan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

higan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort