Crystalbrook Riley

Luxury hotel with a full-service spa, steps from Cairns Esplanade

Choose dates to view prices

Where to?

Dates

February 2026

March 2026

Resort Suite | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Bath | Premium bedding, in-room safe, desk, blackout drapes

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Free WiFi
Air conditioning
Gym

Explore the area

131-141 Esplanade, Cairns, QLD, 4870

Place, Cairns Esplanade
‪1 min walk‬
Place, Esplanade Lagoon
‪8 min walk‬
Place, Cairns Central Shopping Centre
‪11 min walk‬
Airport, Cairns, QLD (CNS-Cairns Intl.)
‪8 min drive‬

Room options

Premium bedding, in-room safe, desk, blackout drapes

Resort King

Exceptional

Resort view
344 sq ft
Sleeps 3
1 King Bed

Urban King

Excellent

City view
344 sq ft
Sleeps 3
1 King Bed

Urban Twin

Exceptional

City view
344 sq ft
Sleeps 3
2 Twin Beds

Resort Twin

Very good

Resort view
344 sq ft
Sleeps 3
2 Twin Beds

Sea King

Exceptional

Sea view
344 sq ft
Sleeps 3
1 King Bed

Panoramic Sea

Wonderful

Sea view
323 sq ft
1 bedroom
Sleeps 2
1 King Bed

Family Room, Sea View

Exceptional

Sea view
689 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Twin Beds

Family Room - Urban View

City view
689 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Twin Beds

Family Room (Resort View)

Exceptional

Resort view
689 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Twin Beds

Urban Panoramic

Exceptional

1 bedroom
Sleeps 2
1 King Bed

Panoramic Bath

Very good

Sea view
1 bedroom
Sleeps 2
1 King Bed

Resort Suite

Resort view
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Sea Suite

Sea view
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Urban Suite

City view
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Resort Double Double

Sleeps 4
2 Double Beds

Riley Suite

Ocean view
2 bedrooms
Sleeps 5
2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Cairns

Located in Cairns Central Business District, Crystalbrook Riley is next to Cairns Esplanade and Muddy's Playground. This 311-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

Cairns Esplanade - 1 min walk - 0.1 miles
Cairns Night Markets - 8 min walk - 0.5 miles
Esplanade Lagoon - 8 min walk - 0.5 miles
Cairns Central Shopping Centre - 11 min walk - 0.6 miles
Cairns Marlin Marina - 11 min walk - 0.6 miles

Getting around

Cairns Station - 19 min walk
Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

‪Muddy's Cafe - ‬4 min walk
‪Atrium - ‬3 min walk
‪Villa Romana - ‬6 min walk
‪La Pizza - ‬6 min walk
‪Cc’s Bar And Grill - ‬6 min walk

About this property

Crystalbrook Riley

Luxury hotel with a full-service spa, steps from Cairns Esplanade

Guests of Crystalbrook Riley enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Self parking is offered for AUD 20.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, express check-out, and a water dispenser.

55-inch flat-screen TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. 2 bathrooms, iPod docks, and coffee makers are also standard. Housekeeping is available once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

Pool
Spa
Free WiFi
Restaurant

$112 nightly

Mar 2 - Mar 3

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Self parking on site (AUD 20 per day)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
2 bars/lounges
A poolside bar
A restaurant

Restaurants on site

Calypso Club
Paper Crane
Paper Crane Pool Side
Rocco

Things to do

24-hour gym
Bicycle rentals
Bicycle storage
Billiards/pool table
Full-service spa
Outdoor pool

Family friendly

Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

6 meeting rooms

Outdoors

Garden
Pool cabanas (surcharge)
Pool loungers

Full-service spa

5 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

2 buildings
7 floors
At least 80% of food locally-sourced
Built in 2018
Double-glazed windows
Eco-friendly cleaning products used
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoking not allowed
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

2 private bathrooms
Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

55-inch flat-screen TV with digital channels
First-run movies
iPod dock
Netflix

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:

Full-service spa

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: AUD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
Self parking fee: AUD 20.00 per day
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: AUD 60.0 per day
Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Pool access available from 7 AM to 9 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Parking has height restrictions.

Property is also known as

Riley Crystalbrook Collection Resort Cairns

Riley Crystalbrook Collection Resort

Riley Crystalbrook Collection Cairns

Riley Crystalbrook Collection

Riley a Crystalbrook Collection Resort

Crystalbrook Riley Hotel

Crystalbrook Riley Cairns

Crystalbrook Riley Hotel Cairns

Riley a Crystalbrook Collection Resort

Frequently asked questions

Are free cancellation options available at Crystalbrook Riley?

Crystalbrook Riley offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crystalbrook Riley?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on Feb 25, 2026 start from $156.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Crystalbrook Riley?

This hotel is situated in Cairns Central Business District, just steps from Cairns Esplanade and Muddy's Playground, and within a short walk of Cairns Night Markets. You'll also find Cairns Performing Arts Centre and Esplanade Lagoon less than a mile away.

Is parking available on site at Crystalbrook Riley?

Yes, parking is offered for AUD 20.00 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at Crystalbrook Riley?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, mani/pedis, and massages. The spa is closed on Mondays, Tuesdays, Wednesdays, and Sundays.

Does Crystalbrook Riley feature a casino at the property?

No, Crystalbrook Riley doesn't have a casino.

Will I find an indoor pool at Crystalbrook Riley?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 9 PM.

Is Crystalbrook Riley a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Crystalbrook Riley?

No, this hotel doesn't have a spa tub.

Does Crystalbrook Riley have a restaurant with a breakfast menu?

Yes, Crystalbrook Riley serves a full breakfast for a surcharge each morning at Paper Crane.

Will Crystalbrook Riley allow pets to stay free of charge?

No, pets aren't allowed at Crystalbrook Riley though service animals are welcome.

Does Crystalbrook Riley have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Crystalbrook Riley?

The closest major airport to Crystalbrook Riley is Cairns Intl. Airport (CNS), which is 3.7 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Crystalbrook Riley?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or resort views.

Crystalbrook Riley Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10 Excellent

Robert

Nov 10, 2025

Stayed 2 nights in Nov 2025

8/10 Good

Karen

Traveled with family

Nov 9, 2025

Liked: Cleanliness, staff & service, amenities

The resort is beautiful. We had adjoining rooms and both rooms had problems with the air conditioning that did not get rectified until the last evening of our stay. The staff was very prompt and courteous.

Stayed 3 nights in Nov 2025

8/10 Good

Maria T

Nov 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean room great staff

Stayed 3 nights in Nov 2025

10/10 Excellent

Patrick

Traveled with partner

Nov 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything about our stay. Will be back again!

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Nov 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Traveled with group

Nov 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location on the esplanade, excellent facility, clean, good service

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Nov 3, 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

John

Oct 31, 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Oct 31, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Room was very good

Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Oct 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

great location and quality accommodation

Stayed 1 night in Oct 2025

8/10 Good

Jodie

Traveled with partner

Oct 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We were disappointed that we were put in a disability room, firstly because we believe these should be kept for people or genuinely need it. And secondly because we felt that we had no bathroom bench space, the shower completely flooded the entire bathroom. We are also wouldn’t work out the lights at all, it was either one small light on near the bed or absolute darkness. Pretty disappointing for $305 a night.

Stayed 1 night in Oct 2025

2/10 Terrible

David Albert

Oct 27, 2025

We were given a down graded room from what we paid for. I guess the hotel was overbooked and we were silently downgraded hoping we wouldn’t notice. No real effort was made to make up for this once we let them know. Suggest guests at this hotel double check you got the room you paid for!

Stayed 2 nights in Oct 2025

10/10 Excellent

Frances

Oct 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff extremely helpful and kind. Location great for the marina. We enjoyed the poolside service too.

Stayed 3 nights in Oct 2025

10/10 Excellent

Tomas

Oct 25, 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Nikolaos

Oct 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff excellent, food excellent, room always very clean and very comfortable.

Stayed 1 night in Oct 2025

8/10 Good

Cathy

Oct 13, 2025

Liked: Staff & service, room comfort

Location was great ! Pool was stunning , water temp was good for October. We were given an accessible room even though we did not require one. It took the staff a couple of requests to clean the bathroom tiles which were grubby. The quality of the towels were not up to a five srar hotel standard and we had to ask for fresh towels as they were not replaced when the room was serviced .

Stayed 3 nights in Oct 2025

6/10 Okay

PAUL

Traveled with partner

Oct 11, 2025

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

we booked the weekend for a birthday celebration. Closer to the weekend booked another night (Fri) as well. At that late notice and being a long weekend, secured the last room in different price bracket. (Fri night room) this was a disabled access room with disabled facilities bathroom which was fine, it was huge but the aircon would not let us adjust to make it cooler which made for an uncomfortable nights sleep. I asked to change room in the morning but no additional rooms available, staff member was quite rude saying no additional rooms due to school holidays. Advised they would get aircon looked at while we went out for the day. I did mention also that the weekend initial booked was in a twin but was told since school holidays room booking was combined. Went off for the day only to get a phone call saying that I need to check out of room, confused because had only just spoken to staff this morning and advised no rooms available. No issues I had a car so could be back in 10 minutes, only to receive a second call on my way back from a different staff member to vacate the room again (same rude staff from the morning). I checked out of one room stored luggage to then check back in the afternoon as new room not yet ready. My issue with this situation was I had explained twice that I booked an extra night and think staff misunderstood due to language barrier. This experience did not make for an enjoyable visit.

Stayed 2 nights in Oct 2025

8/10 Good

Cynthia

Traveled with group

Oct 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely pool

Stayed 4 nights in Oct 2025

10/10 Excellent

Jacqui

Traveled with family

Oct 8, 2025

Liked: Amenities

Room service staff atmosphere restaraunts pool clean and location all amazing.

Stayed 5 nights in Oct 2025

8/10 Good

Danielle

Oct 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All roubd was good

Stayed 6 nights in Oct 2025

10/10 Excellent

Christy

Oct 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, good drinks & food, friendly staff. Very busy/crowded pool - holiday time.

Stayed 3 nights in Oct 2025

10/10 Excellent

Gary

Oct 6, 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Oct 5, 2025

Stayed 1 night in Sep 2025

6/10 Okay

Alexander

Oct 4, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.

Stayed 4 nights in Sep 2025

4/10 Poor

Cassie

Traveled with group

Oct 2, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2025

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Crystalbrook Riley

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Explore the area

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Resort King

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Urban King

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Urban Twin

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Resort Twin

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Sea King

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Panoramic Sea

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Family Room, Sea View

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Family Room - Urban View

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Family Room (Resort View)

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Urban Panoramic

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Panoramic Bath

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Resort Suite

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Sea Suite

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Urban Suite

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Resort Double Double

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Riley Suite

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About the neighborhood

Cairns

What's nearby

Getting around

Restaurants

About this property

Crystalbrook Riley

Similar properties

Crystalbrook Flynn

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information