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Crystalbrook Riley

5.0 star property

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Photo gallery for Crystalbrook Riley

Resort Suite | Premium bedding, in-room safe, desk, blackout drapes
2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar
Balcony
Sea Bath Panoramic King | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
131-141 Esplanade, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Esplanade Lagoon
    ‪8 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪11 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout drapes

Resort King

9.4 out of 10
Exceptional
(19 reviews)
  • Resort view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

8.6 out of 10
Excellent
(33 reviews)
  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sea King

View from room

Sea King

9.6 out of 10
Exceptional
(21 reviews)
  • Sea view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sea King

Panoramic Sea King | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Sea King

9.2 out of 10
Wonderful
(20 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Sea

View from room

Family Sea

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Urban

Premium bedding, in-room safe, desk, blackout drapes

Family Urban

  • City view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Resort

Premium bedding, in-room safe, desk, blackout drapes

Family Resort

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Panoramic King

Urban Panoramic King | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic King

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Bath Panoramic King

Sea Bath Panoramic King | Premium bedding, in-room safe, desk, blackout drapes

Sea Bath Panoramic King

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Suite

Resort Suite | Premium bedding, in-room safe, desk, blackout drapes

Resort Suite

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout drapes

Sea Suite

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite

Premium bedding, in-room safe, desk, blackout drapes

Urban Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort Double Double

Resort Double Double | Premium bedding, in-room safe, desk, blackout drapes

Resort Double Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Riley Suite

Riley Suite | Premium bedding, in-room safe, desk, blackout drapes

Riley Suite

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Cairns

Located in Cairns Central Business District, Crystalbrook Riley is adjacent to Cairns Esplanade and within a 15-minute walk of popular sights like Reef Fleet Terminal. This 311-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 miles
  • Esplanade Lagoon - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles
  • Cairns Marlin Marina - 11 min walk - 0.6 miles
  • Reef Fleet Terminal - 13 min walk - 0.7 miles

Getting around

  • Cairns Station - 19 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Atrium - ‬3 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪La Pizza - ‬6 min walk
  • ‪Cc’s Bar And Grill - ‬6 min walk

About this property

Crystalbrook Riley

Guests of Crystalbrook Riley enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Self parking is offered for AUD 20.00 per day. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, express check-out, and a water dispenser.
55-inch flat-screen TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. 2 bathrooms, iPod docks, and coffee makers are also standard. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Calypso Club
  • Paper Crane
  • Paper Crane Pool Side
  • Rocco

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • At least 80% of food locally-sourced
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run movies
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 9 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Are free cancellation options available at Crystalbrook Riley?

Crystalbrook Riley offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crystalbrook Riley?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on Apr 19, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Crystalbrook Riley?

This hotel is situated in Cairns Central Business District within a short 1-minute walk of Cairns Esplanade and also 14 minutes on foot from Reef Fleet Terminal. You'll also find Cairns Night Markets and Cairns Performing Arts Centre less than a mile away.

Is there parking available at Crystalbrook Riley?

Yes, parking is offered for AUD 20 per day. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.

Is there a spa available at Crystalbrook Riley?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, mani/pedis, and massages. The spa is closed on Mondays, Tuesdays, Wednesdays, and Sundays.

Are there luxury amenities available at Crystalbrook Riley?

Yes, guests can indulge in luxuries such as an outdoor pool, an ocean-view restaurant, and a poolside bar at this hotel.

Does Crystalbrook Riley feature a casino at the property?

No, Crystalbrook Riley doesn't have a casino.

Will I find an indoor pool at Crystalbrook Riley?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 9 PM.

Is Crystalbrook Riley a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, an outdoor pool, and a poolside bar.

Does Crystalbrook Riley have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crystalbrook Riley have a restaurant with a breakfast menu?

Yes, Crystalbrook Riley serves a full breakfast for a surcharge each morning at Paper Crane.

Will Crystalbrook Riley allow pets to stay free of charge?

No, pets aren't allowed at Crystalbrook Riley though service animals are welcome.

Does Crystalbrook Riley have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Crystalbrook Riley?

The closest major airport to Crystalbrook Riley is Cairns Intl. Airport (CNS), which is 3.7 mi away (10 minutes by car).

Are there rooms with balconies at Crystalbrook Riley?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean and city views.

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alessandro, LEXINGTON

Stayed 2 nights in Dec 2025

10/10 Excellent

Wayne

Stayed 3 nights in Dec 2025

10/10 Excellent

YANPING, COSTA MESA

Stayed 5 nights in Nov 2025

10/10 Excellent

NADER

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Crystalbrook Riley in Cairns. The room was very clean, specious and luxurious. Our view of the pool and ocean were very nice and it was only 15 minutes walk from the main marina, where all of the restaurants and excursion boats are located. The pool was also very nice with nice views of the ocean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Helen

Stayed 2 nights in Dec 2025

10/10 Excellent

Effie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Mohmmadaftabhusen Altafhusen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Wendy, Helensburgh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good view, lovely swimming pools, pool open from 6am to 9pm. Was great to sit on loungers at end of day with a drink. Comfortable bed, mini bar fridge, clean rooms. Friendly helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Elspeth

Stayed 7 nights in Sep 2025

10/10 Excellent

JACQUELINE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Riley. Beautiful property, well appointed and large room, very clean, well located and easily walkable. The coup de grace was the excellent and pleasant service we received from everyone on their staff, and especially from Cameron who gave great restaurant and tour tips. A great experience!
Stayed 5 nights in Dec 2025

10/10 Excellent

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Everything was subperb
Stayed 2 nights in Dec 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, love the pool area sensational
Relaxing by the pool Crystalbrook Riley you are sensational ❤️
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The service at check-in by Boone was over and above. We loved breakfast. We loved the location. Our corner room 0443 was perfect with a great view of the Esplanade and Trinity Bay. Only reason to give a 4-star was that room thermostats are not operable by the guests. However, we asked at reception and they sent a maintenance staff to lower the temp to 20 for us - we like a cooler room than 21. It’s hot in Cairns during December.
Stayed 4 nights in Dec 2025

6/10 Okay

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Would stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rahil

Stayed 4 nights in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for our stay in hospital
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The hotel was very comfortable, clean and airy. The staff was extremely helpful with directions and helping us make plans. The location was excellent for all activities and dining.
Stayed 3 nights in Nov 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful and polite. Would have liked our own outside space .
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronan Mac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful and calm vibe in the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Location. Amenities. Pool.
Stayed 3 nights in Nov 2025

8/10 Good

malcolm

Liked: Cleanliness, amenities
Overall good.
Stayed 3 nights in Nov 2025

8/10 Good

Keira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

Mariann

Stayed 1 night in Nov 2025

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