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Cairns City Sheridan

3.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Cairns Esplanade

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Photo gallery for Cairns City Sheridan

Two single beds with white linens and dark headboards, a sofa, and a desk with a laptop and remote control.
Experience the hotel's modern design, featuring a reception area and balconies on each floor, set amidst a beautifully landscaped garden.
Enter a serene oasis with lush greenery and a paved walkway leading to a parking area.
Relax by the pool surrounded by lush tropical plants and palm trees.
Relax in a spacious living area with a sofa, chair, and flat-screen TV.

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
157 Sheridan Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪9 min walk‬
  • Reef Fleet Terminal
    ‪19 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

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Room options

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms

  • 603 sq ft
  • Sleeps 6
  • 1 Queen Bed and 5 Twin Beds

Twin Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Apartment

Budget Apartment | Living area | Flat-screen TV

Budget Apartment

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

  • 602 sq ft
  • Sleeps 7
  • 5 Twin Beds and 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Room, Balcony

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 1 Queen Bed, Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Twin Room, Balcony

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Jetted Tub

  • 602 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Queen Bed

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with Spa Bath

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Suite with Spa Bath

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Room with Balcony

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Twin Room with Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Twin Room with Balcony

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Queen Room with Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Queen Room with Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Budget Apartment

1 bedroom, laptop workspace, iron/ironing board, free WiFi

One Bedroom Budget Apartment

  • Sleeps 4
  • 1 Queen Bed and 5 Twin Beds

View all photos for One Bedroom Large Apartment

1 bedroom, laptop workspace, iron/ironing board, free WiFi

One Bedroom Large Apartment

  • Sleeps 6
  • 5 Twin Beds and 1 Queen Bed

About the neighborhood

Cairns

Located in Cairns Central Business District, Cairns City Sheridan is within a 10-minute walk of popular sights such as Cairns Esplanade and Cairns Central Shopping Centre. This 31-room hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Cairns Esplanade - 6 min walk - 0.4 miles
  • Cairns Central Shopping Centre - 9 min walk - 0.5 miles
  • Cairns Night Markets - 13 min walk - 0.7 miles
  • Esplanade Lagoon - 14 min walk - 0.8 miles
  • Reef Fleet Terminal - 19 min walk - 1.0 mile

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪KFC - ‬10 min walk
  • ‪Muddy's Cafe - ‬8 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬12 min walk

About this property

Cairns City Sheridan

Hotel with 2 outdoor swimming pools, a short walk to Cairns Esplanade
Guests of Cairns City Sheridan enjoy features like 2 outdoor pools, free WiFi in public areas, and conference space. Free parking is included with your stay. Front-desk staff can assist with securing valuables and luggage storage. Additional amenities include a seasonal outdoor pool, express check-in, and express check-out.
Guests can expect free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Ironing boards and free tea bags/instant coffee are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Frequently asked questions

Is a free cancellation option available at Cairns City Sheridan?

Cairns City Sheridan provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do around Cairns City Sheridan?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. You'll also find Cairns Performing Arts Centre and Muddy's Playground less than a mile away.

Will I be able to park at Cairns City Sheridan?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Cairns City Sheridan include a casino at the property?

No, Cairns City Sheridan doesn't have a casino.

Is there an indoor pool at Cairns City Sheridan?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. The seasonal pool is normally open from January until December.

What amenities will couples enjoy at Cairns City Sheridan?

Couples staying at this hotel will appreciate amenities like 2 outdoor pools plus some guestrooms include jetted bathtubs and kitchens.

Does Cairns City Sheridan have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Cairns City Sheridan have a restaurant that serves breakfast?

No, Cairns City Sheridan doesn't have a restaurant that serves breakfast.

Does Cairns City Sheridan allow pets to stay for free?

No, pets aren't allowed at Cairns City Sheridan.

Does Cairns City Sheridan have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cairns City Sheridan?

The closest major airport to Cairns City Sheridan is Cairns Intl. Airport (CNS), which is 3.6 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Cairns City Sheridan?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.

Cairns City Sheridan Reviews

Reviews

6.2
Rating 10 - Excellent. 99 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 300 out of 1001 reviews
Rating 4 - Poor. 184 out of 1001 reviews
Rating 2 - Terrible. 143 out of 1001 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stewart

Disliked: Cleanliness, staff & service, property conditions & facilities
Mould in shower - floor slippery for first day - dirt on table, room not as advertised - shower tap falling off - ashit hole
Stayed 3 nights in Apr 2025

2/10 Terrible

kieran

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door to room was broken, had to spend 15 mins on the phone only for the door to not lock at night
Stayed 1 night in Apr 2025

4/10 Poor

Julz

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room wasn’t clearly marked, had trouble finding our room. Walls paper thin, could hear everything next door was doing. Booked a room with balcony and was on ground floor.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jenny

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mould on the walls in the bedroom and bathroom. There was mouldy food scraps under the bed. Had booked a 3 night stay, checked out after one. Still working on getting a refund for the other 2 nights. How disappointing!
Stayed 3 nights in Apr 2025

2/10 Terrible

Matty

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
The people downstairs in front of the hotel was very noisy and was revving cars at 2am in the morning and using the road as a race track no security to prevent this to happen. Will never see me again and wont suggest anyone to stay there.!!!
Stayed 1 night in Apr 2025

2/10 Terrible

Rolf

Disliked: Amenities, property conditions & facilities
Terrible Motel - advertised as "air-conditioned" but the air conditioner did not work. Didn't stay but Motel refused to refund payment. Wotif took my money & my contract was with them but they were less than useless in assisting me.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Samuel John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything that we need and walking distance to city
Stayed 6 nights in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing after coming off night shift and not well and got me early check-in , was able to have an awesome sleep before driving home the following morning. Excellent customer service and really appreciated the staff going above n beyond.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Leon

Disliked: Cleanliness, staff & service
room was mouldy, some guests (indigenous) were constantly loud
Stayed 2 nights in Mar 2025

4/10 Poor

Anishma

Disliked: Cleanliness, property conditions & facilities
The apartment was not the same as the pictures. Walls were damaged
Stayed 1 night in Mar 2025

4/10 Poor

Kate

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Didnt like there was no tv remote, room in areas very dusty mouldy and cockaroaches and used moildy towel left in bathroom draw.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveler
Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Tristan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Whap

Disliked: Cleanliness
Unsafe and dirty
Stayed 3 nights in Mar 2025

2/10 Terrible

Joshua

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Only stayed a day, left for the evening and came back to find a big cockroach in our room Wasn’t expecting much for the price we paid but we expected at least a clean room with no roaches
Stayed 1 night in Mar 2025

2/10 Terrible

Deb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tristan

Stayed 1 night in Mar 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was filthy, i was told the room had just been cleaned , clean sheets but thats all , in bathroom shower screens and wall tiles where not washed , floor had dirt in corners where it hadn't even been tried to clean . Lock on sliding door was broken so a make shift lock was on door stopping outsiders coming in , curtains where so old the backing was coming off which allowed the light straight out side the door come in . The picture did not match the room i was given. It would help if they put a big sign on door askinf guess to not let the door to go in or out after hrs the doir slam as you can hear it all night , i rang said after hrs number to complain about noise as the paper work said to and was told to call the police.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aku

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Ken

Traveled with group
Liked: Staff & service
floor coverings need replacing. limited facilities.
Stayed 1 night in Mar 2025

10/10 Excellent

Teaonii

Stayed 2 nights in Mar 2025

2/10 Terrible

Clifton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
cheap place if that's what you want
Stayed 4 nights in Jan 2025

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