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City Plaza Apartments

Property class: 4

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Photo gallery for City Plaza Apartments

Iron/ironing board, free WiFi, bed sheets
In-room dining
Interior entrance
Outdoor pool, pool umbrellas
Basic Apartment, 2 Bedrooms, Ground Floor | Iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
37-39 Digger Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪6 min walk‬
  • Place, Cairns Base Hospital
    ‪11 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cairns

Located in Cairns North within a 5-minute walk of Cairns Esplanade, City Plaza Apartments is within a 15-minute stroll of Cairns Esplanade Charles Street Parkland. This 16-room, 4-star apartment building has an outdoor pool along with free in-room WiFi and a hot tub.
View more Apartments in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 3 min walk - 0.2 miles
  • Cairns Esplanade Charles Street Parkland - 6 min walk - 0.4 miles
  • Cairns Base Hospital - 11 min walk - 0.6 miles
  • Cairns Private Hospital - 14 min walk - 0.8 miles
  • Cairns Central Shopping Centre - 3 min drive - 1.6 miles

Getting around

  • Cairns Station - 4 min drive
  • Cairns Intl. Airport (CNS) - 5 min drive

Restaurants

  • ‪Smith Street Cafe - ‬7 min walk
  • ‪Muddy's Cafe - ‬17 min walk
  • ‪Dunwoodys - ‬6 min walk
  • ‪Paper Crane - ‬3 min drive
  • ‪Mi Piace Espresso Bar - ‬19 min walk

About this property

City Plaza Apartments

Guests staying at City Plaza Apartments enjoy an outdoor pool, free WiFi in public areas, and a hot tub. Helpful staff can provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include express check-in, express check-out, and a terrace.
Each apartment features a kitchen and a furnished balcony, and there's space to spread out with a dining area. Guests can expect free WiFi and a 80-cm flat-screen TV with a DVD player. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a rice cooker. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • High chair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 15 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 80-cm flat-screen TV
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In a business district
  • In the suburbs
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Boat tours nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 16 units
  • 2 buildings
  • 3 floors
  • Built in 2002
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights, lock the doors, and return the keys
Checkout is by 10am

Access methods

Private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 15.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: AUD 50
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

City Plaza Apartments Cairns North
City Plaza Cairns North
City Plaza Apartments Apartment Cairns
City Plaza Apartments Cairns
City Plaza Apartments Cairns
City Plaza Apartments Apartment
City Plaza Apartments Cairns North
City Plaza Apartments Apartment Cairns North

Frequently asked questions

Is free cancellation available at City Plaza Apartments?

City Plaza Apartments offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What is there to do near City Plaza Apartments?

This apartment is situated in Cairns North within a 10-minute walk of Cairns Esplanade and Cairns Esplanade Charles Street Parkland. You'll also find Cairns Central Shopping Centre and Reef Fleet Terminal within a short drive.

Does City Plaza Apartments include a casino?

No, City Plaza Apartments doesn't have a casino.

Will I find an indoor pool at City Plaza Apartments?

No, this apartment doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Does City Plaza Apartments have a restaurant with a breakfast menu?

No, City Plaza Apartments doesn't have a restaurant that serves breakfast.

Will City Plaza Apartments allow pets to stay for free?

No, pets aren't allowed at City Plaza Apartments though service animals are welcome.

How close is the airport from City Plaza Apartments?

The closest major airport to City Plaza Apartments is Cairns Intl. Airport (CNS), which is 2.7 mi away (5 minutes by car).

City Plaza Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 134 reviews
Rating 8 - Good. 57 out of 134 reviews
Rating 6 - Okay. 13 out of 134 reviews
Rating 4 - Poor. 7 out of 134 reviews
Rating 2 - Terrible. 3 out of 134 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Richard

Disliked: Property conditions & facilities
Pleasant stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Hongwei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is in a quiet street, short drive to marina and shopping centre
Stayed 6 nights in Jun 2025

10/10 Excellent

Alima

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, room comfort

great apartment- no hot tub

Comfortable casual accommodation- great for a few days with kitchen and laundry in the unit. It was a little confusing to check in and out when not arriving during reception hours- we called the posted number and had a smooth check-in but no one answered when we tried to setup checkout for early morning the next day so we left the key fobs in the drop box and left a message and hoped. One detail was that a hot tub is listed and I thought I verified by looking ta the pool image to see a small side pool- which ended up being just that and not a hot tub.
Stayed 3 nights in Nov 2024

8/10 Good

Chantal

Traveled with family
Liked: Cleanliness, room comfort
Perfect getaway for small family. Nice layout.
Stayed 3 nights in Nov 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family

Average place to stay

Called to ask if we could store our luggage until checkin time was asked how we booked then told off for not booking direct and via a third party amongst other complaints about not booking direct with them then told too busy and nowhere to store luggage despite website stating can store luggage. Not off to a great start! Arrived at 1.45pm, reception unattended, rang the number was told he’d come but would be 15min away and room not ready til 2.30pm as they’ve been very busy and room was still being cleaned as previous occupants messy. This time though they stored our luggage in our room. Two bedroom apartment with kitchen - floors were clean, stains on both couches, paint peeling from ceiling in bedroom (see photo) kitchen benches still dirty, cooktop burnt, bare minimum with crockery and cooking utensils. Bathroom ok (if you’re ok with shower curtains!) blinds faulty and didn’t close properly in lounge. Beds soft, pillows were thin and ineffective. Has a small pool, we didn’t use it. Parking spaces available for car if needed, gate closed overnight so secure. Location: close to esplanade but a decent walk to get to shops and cafes
Stayed 3 nights in Jul 2024

4/10 Poor

Renier de

Disliked: Cleanliness, property conditions & facilities
It was a place to sleep, the beds had clean sheets, there was a safe parking spot for the car. As for the rest, the place is really run down, When we came in 1st time I had to sweep the floors and got rid of a heap of dust and dirt, there was a half empty coke can at the entrance, the floors had some sticky substance which we washed off. There was not a single clean plate, glass, cup etc. Had to was all the cutlery before use, not enough plates/cutlery/utensils to serve even 3 people. The place had a really bad smell, we had to buy deodorants to get it to an ok level. Shower curtain was filthy, all the walls looks like they haven’t been painted since the place was built, some of the ceilings look like it could either be filthy/ have water stains, kitchen counter is burnt and needs replacement, pots and pans need to be replaced, tiles cracked throughout the place, blinds need to be replaced. Hood top was disgustingly dirty. Doors and walls had heaps of gapes, scrapes, screw holes. Walls next to table had some yellow liquid spill never cleaned off. Brown substance (probably poop) on the wall behind the toilet paper roll on wall. Tumble dryer only works on 1 setting, wifi was patchy.
Stayed 6 nights in Jun 2024

8/10 Good

Danielle

Liked: Property conditions & facilities

10/10 Excellent

kim

Traveled with family
Liked: Amenities, property conditions & facilities
The property had a pool and was close to the waterfront.
Stayed 2 nights in Mar 2023

8/10 Good

Warren

Liked: Cleanliness
Great place. Very close to hospital cafes tavern airport. Kitchen too.
Stayed 2 nights in Mar 2023

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy staying

8/10 Good

THERESE

4/10 Poor

Nathan

Traveled with family and small children
Disliked: Cleanliness
Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
Stayed 4 nights in Apr 2022

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
Stayed 8 nights in Apr 2022

8/10 Good

Lynette

Traveled with family
Liked: Cleanliness, amenities
A convenient place to stay. Easy to get to and not too far from main city.
Stayed 9 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

City Plaza Cairns

Property was at a good spot well maintained and clean to stay.
Stayed 5 nights in Jan 2022

4/10 Poor

Renata

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The manager was rude and the unit old and dirty. The double bed mattress had caved in on on side, the bathroom was mouldy (painted over) and the only ventilation was the window over the bath/shower which allowed the neighbours to see you shower. The balcony was FILTHY. the tiles in the kitchen were lifting. Was not allowed to check in until 2:30 even though the owner knew we arrived early morning and their website states a 1:30pm check in. Not once we're we told o enjoy our stay. Even upon checkout we were not asked how our stay was. Would not recommend to anyone. Certainly not 4 stars as website says.
Stayed 7 nights in Sep 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of room for Mum and 2 teenage girls! Good location, quiet and close enough to the action. All you need and easy in and out.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 4 nights in Dec 2019

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

All that's required, no frills.

Check in was picking up keys in an envelope left outside reception window. Office hours appear to be limited, however, room was spacious and well appointed. Check out was dropping keys into locked box. Note that rooms aren't cleaned daily.
Lounge
Kitchen
Bed 1
Bathroom
Stayed 2 nights in Nov 2019

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent apartment accomodation

Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
Stayed 9 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Size of the appartments and location was good. I believe that the apartment needed to be clean during the week. The towels were not change. Usually that is happening in the other similar places.
Stayed 7 nights in Jul 2019

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