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Crystalbrook Bailey

5.0 star property
Luxury hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for Crystalbrook Bailey

Bailey Crystalbrook hotel features a modern architectural design with a glass facade and distinctive canopy.
Relax by the pool surrounded by lounge chairs and sunbeds, under a shaded pergola.
Relax in a serene space with a comfortable sofa, chairs, and lush greenery.
Wine bottles and wine boxes are neatly arranged on wooden shelves, accessible via a metal ladder.
Relax in a stylish room with two beds, a comfortable armchair, and a desk for work.

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
163 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪2 min walk‬
  • Cairns Central Shopping Centre
    ‪8 min walk‬
  • Reef Fleet Terminal
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

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Room options

View all photos for Urban King

View from room

Urban King

9.2 out of 10
Wonderful
(90 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

1 bedroom, in-room safe, desk, blackout drapes

Two Bedroom Residence

8.6 out of 10
Excellent
(10 reviews)
  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Master Bath

1 bedroom, in-room safe, desk, blackout drapes

Urban Master Bath

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Twin

1 bedroom, in-room safe, desk, blackout drapes

Urban Twin

10.0 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Queen

1 bedroom, in-room safe, desk, blackout drapes

Urban Queen

8.0 out of 10
Very good
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Balcony Queen

1 bedroom, in-room safe, desk, blackout drapes

Urban Balcony Queen

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

1 bedroom, in-room safe, desk, blackout drapes

Family Urban

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Master

1 bedroom, in-room safe, desk, blackout drapes

Urban Master

9.4 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

1 bedroom, in-room safe, desk, blackout drapes

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

1 bedroom, in-room safe, desk, blackout drapes

Three Bedroom Residence

  • 1023 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Cairns

Located in Cairns Central Business District, Crystalbrook Bailey is adjacent to Cairns Esplanade and within a 10-minute walk of other popular attractions like Cairns Central Shopping Centre. This 5-star hotel has 217 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Esplanade Lagoon - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 8 min walk - 0.5 miles
  • Cairns Marlin Marina - 8 min walk - 0.5 miles
  • Reef Fleet Terminal - 10 min walk - 0.5 miles

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬3 min walk
  • ‪Crepe - ‬2 min walk
  • ‪La Pizza Trattoria - ‬2 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬3 min walk
  • ‪Imm Thai Cafe - ‬2 min walk

About this property

Crystalbrook Bailey

Luxury hotel with 3 restaurants and bars
Guests staying at Crystalbrook Bailey enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for AUD 12 per day. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free use of bicycles, express check-out, and free newspapers.
Flat-screen TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Espresso makers, free newspapers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 75 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Are free cancellation options available at Crystalbrook Bailey?

Crystalbrook Bailey provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crystalbrook Bailey?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on Sep 1, 2025 start from $156.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crystalbrook Bailey?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. You'll also find Reef Fleet Terminal and Cairns Night Markets less than a mile away.

Is parking available on site at Crystalbrook Bailey?

Yes, parking is offered for AUD 12 per day. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Does Crystalbrook Bailey feature a casino?

No, Crystalbrook Bailey doesn't have a casino.

Will I find an indoor pool at Crystalbrook Bailey?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about Crystalbrook Bailey?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 3 bars, and a poolside restaurant.

Does Crystalbrook Bailey have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crystalbrook Bailey have a restaurant with a breakfast menu?

Yes, Crystalbrook Bailey has 3 restaurants, and serves breakfast each morning for a surcharge.

Will Crystalbrook Bailey allow pets to stay free of charge?

No, pets aren't allowed at Crystalbrook Bailey though service animals are welcome.

Does Crystalbrook Bailey have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crystalbrook Bailey?

The closest major airport to Crystalbrook Bailey is Cairns Intl. Airport (CNS), which is 3.8 mi away (10 minutes by car).

Can I book a room with a balcony at Crystalbrook Bailey?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 568 out of 805 reviews
Rating 8 - Good. 167 out of 805 reviews
Rating 6 - Okay. 40 out of 805 reviews
Rating 4 - Poor. 20 out of 805 reviews
Rating 2 - Terrible. 10 out of 805 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sims

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning service arrived at 4:45 to clean the room. We deferred cleaning - wish they would have arranged to have the room cleaned when we were out (with the please clean room sign on the door) between 10-4:30.
Stayed 2 nights in May 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel, air conditioner works great. Can walk to everything easily including all Reef tours departing Cairns. Heaps of dining options nearby.
Stayed 6 nights in Apr 2025

8/10 Good

Yanling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning too noise
Stayed 2 nights in Apr 2025

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is overall good, Room is quite spacious, the cleanliness is good and the hotel is also very close to the hotel. However, there are only 4-5 food opt
Stayed 4 nights in Apr 2025

10/10 Excellent

Tayla

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Fabian

Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Cairns

Loved Cairns. Hotel was a great location with all the amenities we needed.
Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, staff and rooms were great! I would skip the optional buffet breakfast as it was a zoo
Stayed 1 night in Apr 2025

10/10 Excellent

Randolph

Excellent location and property
Stayed 2 nights in Jan 2025

10/10 Excellent

matthew

Stayed 5 nights in Apr 2025

10/10 Excellent

Sean

Stayed 1 night in Apr 2025

8/10 Good

Takako, Gold Coast

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Modern hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Siosifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay very convenient area
Stayed 1 night in Apr 2025

10/10 Excellent

Hi-Jin

Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Lovely clean comfortable hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the motel is very convenient to access all shops and need to create more easy parking
Stayed 3 nights in Apr 2025

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Hi-Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing very clean nice good location Nice view
Stayed 1 night in Apr 2025

10/10 Excellent

Morad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, the room is good and staff are friendly. Only minor complaint is the bed, feels a bit weird but was not uncomfortable for me
Stayed 4 nights in Mar 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, and spacious rooms. Convenient location
Stayed 5 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

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