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Crystalbrook Bailey

5.0 star property
Luxury hotel with 3 restaurants, 3-minute walk to Cairns Esplanade

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Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Lobby
Front of property
Lobby sitting area
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
163 Abbott Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪3 min walk‬
  • Place, Esplanade Lagoon
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Urban Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Queen

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Master

In-room safe, desk, blackout drapes, soundproofing

Urban Master

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Urban

In-room safe, desk, blackout drapes, soundproofing

Family Urban

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

View from room

Urban King

9.4 out of 10
Exceptional
(108 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Residence

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Residence

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1023 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout drapes, soundproofing

Urban Twin

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Master Bath

In-room safe, desk, blackout drapes, soundproofing

Urban Master Bath

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Balcony Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Balcony Queen

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bailey Suite

Bailey Suite | In-room safe, desk, blackout drapes, soundproofing

Bailey Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Cairns

Located in Cairns Central Business District, Crystalbrook Bailey is next to Jute Theatre and Kick Contemporary Arts. This 5-star hotel has 217 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Night Markets - 3 min walk - 0.2 miles
  • Esplanade Lagoon - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 8 min walk - 0.5 miles
  • Reef Fleet Terminal - 8 min walk - 0.5 miles

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪La Pizza - ‬3 min walk
  • ‪Villa Romana - ‬3 min walk
  • ‪Cc’s Bar And Grill - ‬1 min walk
  • ‪Skewers Lover 炸串 - ‬3 min walk
  • ‪Grill'd - ‬4 min walk

About this property

Crystalbrook Bailey

Luxury hotel with 3 restaurants, 3-minute walk to Cairns Esplanade
Guests staying at Crystalbrook Bailey enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for AUD 12 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free use of bicycles, express check-out, and free newspapers.
Flat-screen TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Espresso makers, free newspapers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Crystalbrook Flynn
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9.2 out of 10, Wonderful, 1,001 reviews
$111 nightly
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Total with taxes and fees
Crystalbrook Flynn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 12 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 75 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Are free cancellation options available at Crystalbrook Bailey?

Crystalbrook Bailey provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see close to Crystalbrook Bailey?

This hotel is situated in Cairns Central Business District, just steps from Cairns Esplanade and Cairns Night Markets, and within a short walk of Cairns Performing Arts Centre. You'll also find Esplanade Lagoon and Cairns Central Shopping Centre less than a mile away.

Is there parking available at Crystalbrook Bailey?

Yes, parking is offered for AUD 12 per day. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Does Crystalbrook Bailey feature a casino?

No, Crystalbrook Bailey doesn't have a casino.

Will I find an indoor pool at Crystalbrook Bailey?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

Is Crystalbrook Bailey good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 3 bars, and a poolside restaurant.

Does Crystalbrook Bailey have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crystalbrook Bailey have a restaurant with a breakfast menu?

Yes, Crystalbrook Bailey has 3 restaurants, and serves breakfast each morning for a surcharge.

Will Crystalbrook Bailey allow pets to stay free of charge?

No, pets aren't allowed at Crystalbrook Bailey though service animals are welcome.

Are there connecting rooms at Crystalbrook Bailey?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crystalbrook Bailey?

The closest major airport to Crystalbrook Bailey is Cairns Intl. Airport (CNS), which is 3.9 mi away (11 minutes by car).

Are there rooms with balconies at Crystalbrook Bailey?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 995 reviews
Rating 8 - Good. 202 out of 995 reviews
Rating 6 - Okay. 47 out of 995 reviews
Rating 4 - Poor. 22 out of 995 reviews
Rating 2 - Terrible. 17 out of 995 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Crystalbrook Bailey for it’s convenient location, cleanliness and great customer service. Only downside would be the pool which is located in the restaurant and is quite small, the other pool is located in the residential building nextdoor to the hotel so is abit of a walk away.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rainier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The bed and pillows were very comfortable! And excellent service from the staff if I needed something. Great location — so close to the esplanade lagoon and marina. I highly recommend this hotel. There are 2 pools in the property and a sauna too!
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, location and check in and check out easy thanks to friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Apartment room was amazing. Wish I’d stayed more than one night
Stayed 1 night in Oct 2025

10/10 Excellent

Graeme

Perfect in every way
Stayed 1 night in Oct 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Excellent room and amenities. Staff were great. Loved the location, and the pool was fantastic.
Stayed 1 night in Oct 2025

4/10 Poor

kieran

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was one of the best that I have had dealings with. They were very helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Amenities
The bed was utterly sumptuous and the toiletries were spa like. The reception staff were so helpful and accommodating- we were leant umbrellas when it rained and they arranged with housekeeping for our room to be cleaned at 10:30 am every morning so we could come back after lunch and relax. We stayed for 14 nights and could have happily stayed longer.
Stayed 14 nights in Oct 2025

10/10 Excellent

Melvin

Stayed 6 nights in Sep 2025

10/10 Excellent

Stewart, BLACK RIVER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 1 night in Oct 2025

10/10 Excellent

Marc, Quebec

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly and welcoming staff. Loved it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and clean. Comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my last min emergency hotel for the last 2 nights of a 3 night stay in Cairns because the hotel I originally booked was substandard. So the Crystalbrook Bailey was WONDERFUL by comparison. Only downside was the room was extremely compact, but well organized. I wh preferred 2 big bedside tables and more space on the bathroom counter, but we made it work. Coffee maker was espresso only, but they had a kettle and I pack my own coffee, sweetnlow & powdered creamer, so we made it work. I loved being in a corner room on a high floor with floor to ceiling windows
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fine. The coffee machine rarely worked and in a place this size more than one machine is necessary. When the machine wasn’t available you had to purchase coffee from the bar. Everything else was fine.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stewart, BLACK RIVER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful
Stayed 1 night in Oct 2025

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Pantea Etemad

Liked: Cleanliness, staff & service, property conditions & facilities
Onecof the best stays Ive ever had
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & was in a beautiful condition on arrival. Highly recommend this accommodation.
Stayed 1 night in Oct 2025

10/10 Excellent

hatice

Stayed 6 nights in Oct 2025

6/10 Okay

Will

Stayed 3 nights in Oct 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great room
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast. Room spacious and clean. Beds comfortable. Walk one block to Esplanade.
Stayed 2 nights in Oct 2025

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