Sure Hotel by Best Western Caen Mémorial

3.0 star property
Suburban hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Caen Mémorial

Relax by the pool with a view of the surrounding neighborhood, surrounded by lush greenery and shaded by a pergola.
Relax in our stylish lobby, featuring a central bar with a curved countertop and comfortable seating areas.
Welcome to our lobby, featuring a central reception desk, comfortable seating areas, and a coffee table.
Relax on the patio surrounded by comfortable seating and a partially visible pool.
Relax in a spacious room with a large bed, two nightstands, and a modern headboard.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
9 Rue Karl Probst, Caen, Calvados, 14000
  • Caen Memorial
    ‪8 min walk‬
  • Normandy Museum
    ‪4 min drive‬
  • Zenith de Caen
    ‪6 min drive‬
  • Caen (CFR-Carpiquet)
    ‪8 min drive‬

Room options

Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Caen

Located in Zone Activite Nord-Ouest within a 5-minute walk of Colline aux Oiseaux, Sure Hotel by Best Western Caen Mémorial is within a 15-minute stroll of Caen Memorial. This 3-star hotel has 71 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Caen Memorial - 8 min walk - 0.5 miles
  • Caen University Hospital - 3 min drive - 1.7 miles
  • Normandy Museum - 4 min drive - 2.6 miles
  • Caen Castle - 4 min drive - 2.6 miles
  • Zenith de Caen - 6 min drive - 3.0 miles

Getting around

  • Bretteville - Norrey Station - 9 min drive
  • Caen (CFR-Carpiquet) - 13 min drive

Restaurants

  • ‪L'Essentiel - ‬11 min walk
  • ‪Brit Hôtel Caen Nord - ‬3 min walk
  • ‪Poivre Rouge - ‬11 min walk
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Quick - ‬4 min drive

About this property

Sure Hotel by Best Western Caen Mémorial

Suburban hotel with a fitness center and a seasonal outdoor pool
Renovated in 2024, Sure Hotel by Best Western Caen Mémorial offers a gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include a conference center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and 60-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Espresso makers, free newspapers, and free local calls are also standard. Private bathrooms are not ensuite; change of towels is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Linette

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - April 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts major credit cards and cash.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April 06 to October 01.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Otelinn Montgomery Caen
Otelinn Montgomery Hotel Caen
INTER-HOTEL Caen Otelinn Hotel
INTER-HOTEL Otelinn Hotel
INTER-HOTEL Otelinn
Hôtel restaurant Inter-Hôtel Otelinn Caen
Hôtel restaurant Inter-Hôtel Otelinn
restaurant Inter-Hôtel Otelinn Caen
restaurant Inter-Hôtel Otelinn

Frequently asked questions

Is a free cancellation option available at Sure Hotel by Best Western Caen Mémorial?

Sure Hotel by Best Western Caen Mémorial offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What can I see near Sure Hotel by Best Western Caen Mémorial?

This hotel is situated in Zone Activite Nord-Ouest within a 10-minute walk of Caen Memorial and Colline aux Oiseaux. You'll also find Normandy Museum and Caen Castle within a short drive.

Is there parking available at Sure Hotel by Best Western Caen Mémorial?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Sure Hotel by Best Western Caen Mémorial include a casino at the property?

No, Sure Hotel by Best Western Caen Mémorial doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Caen Mémorial?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from April 06 until October 01.

What do couples enjoy most about Sure Hotel by Best Western Caen Mémorial?

Amenities that appeal to couples at this hotel include around-the-clock room service, premium bedding, and a rainfall showerhead.

Does Sure Hotel by Best Western Caen Mémorial have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Caen Mémorial feature a restaurant that includes a breakfast menu?

Yes, Sure Hotel by Best Western Caen Mémorial serves buffet breakfast for a surcharge each morning at Linette.

Will Sure Hotel by Best Western Caen Mémorial allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sure Hotel by Best Western Caen Mémorial for a fee of EUR 10 per pet, per night.

Does Sure Hotel by Best Western Caen Mémorial have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sure Hotel by Best Western Caen Mémorial?

The closest major airport to Sure Hotel by Best Western Caen Mémorial is Caen (CFR-Carpiquet), which is 4.9 mi away (13 minutes by car). Another top airport is Deauville (DOL-Normandie), which is around 27 mi away.

Are there rooms with balconies at Sure Hotel by Best Western Caen Mémorial?

No, at Sure Hotel by Best Western Caen Mémorial, there aren't any guestrooms that list a balcony.

Sure Hotel by Best Western Caen Mémorial Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 123 reviews
Rating 8 - Good. 40 out of 123 reviews
Rating 6 - Okay. 8 out of 123 reviews
Rating 4 - Poor. 0 out of 123 reviews
Rating 2 - Terrible. 0 out of 123 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and recommended an excellent restaurant for lunch. Dinner at the hotel was delicious. The room was very clean and quiet.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful
Stayed 2 nights in Apr 2025

6/10 Okay

Leia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great stay, very welcoming, clean and good location. Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and convenient hotel in Caen

Great hotel at a convenient location near many shopping areas and venues. Additionally, it had easy and convenient parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a great one night stay experience at the hotel - really friendly helpful staff, only shame was not being able to get food at our 8.45pm arrival. We ordered uber eats so it wasnt the end of the world. Beds, linen and room were really clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

I’d stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff.
Stayed 4 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dennis

Stayed 3 nights in Aug 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great gym, good breakfast, comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V clean and easy as a travelling hotel. Breakfast was good with a good selection. Pool was a great addition and very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely and peaceful with a relaxing pool area .Exceptionally clean and tidy very pleasent and helpful staff .Nice comfy room with great coffee maker . Its only downfall for us was the Eating as my partner is very fussy and only liked 1 thing on the menu which he enjoyed very much but we had to travel quite far for restaurants in town as nothing is close by . We would definitely stay here again but this time take some cutlery and plates so we could make foodin our room xxx
Stayed 5 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Marjorie

Stayed 1 night in May 2025

8/10 Good

Nils-Gunnar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais bruyant

Très bel hôtel, personnel agréable et professionnel Seul bémol ma chambre donnait sur la route et sur les nombreux climatiseurs j’avais l’impression d’avoir un camion en marche sous ma fenêtre !
Vue de la chambre
Stayed 3 nights in Apr 2025

8/10 Good

Franck

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Parfait excellent rapport qualité prix
Stayed 1 night in Apr 2025