We stayed at this property from Aug 1–8 and were extremely disappointed. Upon arrival, we found the garage trash overflowing, the front door left open, and half the home's power out due to tripped breakers. The elevator, crucial for a handicapped guest, was not working, and the home was in an unacceptable state of cleanliness.Level 1 (bunk area) had unchanged, stained "adult used" bedding with dirty rags left behind—disgusting and unacceptable. The floors were filthy, cleaning supplies scattered, tissues on furniture, and the movie room was unusable due to non-functional equipment. The refrigerator didn’t cool, the lock on the deck door was broken, and many other safety and maintenance concerns were present.Level 2 had similarly dirty floors, broken vacuums (one nearly caught fire), and malfunctioning plumbing and fans. Level 3 and the kitchen had extensive grime, mold in dishwashers, a leaking sink, and disorganized supplies. The main living area furniture was worn out and uncomfortable. Vents throughout the house were dusty and moldy, and a fire alarm was missing.By day two, ants appeared; by day five, cockroaches. The pool area had broken chairs, a non-working sound system, and an unusable outdoor shower. Maintenance was slow and unresponsive on arrival night, despite repeated emergency calls. Issues were only partially addressed the next day. The home has great potential but is poorly maintained and mismanaged. For the price, it falls far short of expectations.