Hard Rock Hotel & Casino Bristol

2.5 star property
Hotel in Bristol with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Bristol

Experience the vibrant atmosphere at the Hard Rock Center Bar, featuring a central stage and comfortable seating areas.
Indoor/outdoor pool
Experience the elegant lobby with a curved ceiling, central pillar, and comfortable seating area.
1 bedroom, premium bedding, in-room safe, desk
Relax in a spacious room with a large window offering a view of the city, a seating area with a sofa and armchairs, and a dining table with bar stools.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Pet friendly

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Bristol Mall
    ‪3 min walk‬
  • Hard Rock Hotel & Casino Bristol
    ‪5 min walk‬
  • Bristol Regional Medical Center
    ‪4 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪22 min drive‬

Room options

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 730 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Bristol

Hard Rock Hotel & Casino Bristol places you next to Hard Rock Hotel & Casino Bristol and Bristol Mall. This 303-room hotel has a full-service spa, a casino, and 5 restaurants.

What's nearby

  • Bristol Mall - 3 min walk - 0.2 miles
  • Hard Rock Hotel & Casino Bristol - 5 min walk - 0.3 miles
  • Bristol Regional Medical Center - 4 min drive - 2.7 miles
  • The Pinnacle - 4 min drive - 3.2 miles
  • Bristol Motor Speedway - 19 min drive - 11.2 miles

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Sonic Drive-In - ‬17 min walk
  • ‪KFC - ‬18 min walk
  • ‪Southern Craft BBQ - ‬4 min drive
  • ‪Blackbird Bakery - ‬4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Hotel in Bristol with 5 restaurants and a full-service spa
Guests of Hard Rock Hotel & Casino Bristol have access to a full-service spa, a casino, and a gym. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa hotel include local meal delivery service, a TV in a common area, and a vending machine.
65-inch flat-screen TVs come with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

Similar properties

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Roll-in shower (30 inches wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • 1 percent tourism fee will be charged
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

What is there to do around Hard Rock Hotel & Casino Bristol?

This hotel is located in Bristol, just steps from Hard Rock Hotel & Casino Bristol and Bristol Mall, and within a short walk of State Line Centre. You'll also find Paramount Center for the Arts and The Pinnacle within a short drive.

How much does it cost to stay at Hard Rock Hotel & Casino Bristol?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Bristol on Aug 12, 2025 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hard Rock Hotel & Casino Bristol?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 12.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Hard Rock Hotel & Casino Bristol?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, hydrotherapy, and couples treatments.

Does Hard Rock Hotel & Casino Bristol have a casino on the premises?

Yes, Hard Rock Hotel & Casino Bristol has a casino that's 85873 square feet and includes 59 gaming tables, 900 slot machines, and 2 VIP rooms.

Will I find an indoor pool at Hard Rock Hotel & Casino Bristol?

No, there is no indoor pool at this hotel. Guests have pool access between 9:00 AM and 7:00 PM.

What do couples enjoy most about Hard Rock Hotel & Casino Bristol?

There are plenty of amenities for couples at this hotel, including 3 bars, 5 restaurants, and a full-service spa.

Does Hard Rock Hotel & Casino Bristol have a hot tub?

No, but this hotel does have a sauna.

Does Hard Rock Hotel & Casino Bristol have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel & Casino Bristol has 5 restaurants, and serves a full breakfast each morning for a surcharge.

Will Hard Rock Hotel & Casino Bristol allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel & Casino Bristol for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hard Rock Hotel & Casino Bristol?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hard Rock Hotel & Casino Bristol?

The closest major airport to Hard Rock Hotel & Casino Bristol is Abingdon, VA (VJI-Virginia Highlands), which is 13.3 mi away (18 minutes by car). Another top airport is Tri-Cities, TN (TRI-Tri-Cities Regional), which is located 15.7 mi away (20-minute drive).

Can I book a room with a balcony at Hard Rock Hotel & Casino Bristol?

No, you won't find guestrooms with balconies at Hard Rock Hotel & Casino Bristol.

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 203 reviews
Rating 8 - Good. 29 out of 203 reviews
Rating 6 - Okay. 13 out of 203 reviews
Rating 4 - Poor. 8 out of 203 reviews
Rating 2 - Terrible. 3 out of 203 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lillian J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, beautiful. Food was delicious, service phenomenal. I will go back often, at this price.
Stayed 2 nights in May 2025

10/10 Excellent

DONNA, Hazel Green

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent. Had fun in the casino. Ate at the food court, Fish and Chicken. Unfortunately the food was not the best. It had clearly been sitting there a while. I attribute it to us being there on a week night when there was not much activity. Other than that everything else was great.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort with great pool

Wonderful pool, lots of restaurants and great spa.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Mixed Review

Clean awesome decor! Beds were not comfortable especially for a back sufferer. Room thermostat terrible could not switch it to heat! Very uncomfortable made for a long night!
Stayed 1 night in May 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Vegas night in Bristol, Virginia…all the glitz and opulence, clean, pampered! Definitely returning!
Stayed 1 night in Apr 2025

10/10 Excellent

Arnaldo

Stayed 1 night in May 2025

8/10 Good

William

Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and gym were definitely the highlight of the hotel for someone not interested in gambling. Definitely recommend staying here.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Staff & service, amenities
Rooms were very comfortable, bed especially. Great cafe for simple eating and appetites and more upscale for sophisticated palates. Casino was pretty loose making gaming fun providing one can quit once ahead. Biggest negative is the SMOKING. PLEASE - provide an outside area for smokers, it's unhealthy on so many levels. ashes, burn marks, etc just make more work for the cleaning crew. for those wearing masks; it does nothing to help filter out the carcinogens exhaled including germs or viruses expelled into the air from those constantly coughing from their own smoke. help the environment; ban smoking in casinos.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were decently priced, big screen TV, great service, very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back very soon
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were celebrating our wedding anniversary and mentioned it at check in. We dropped off our bags headed out and there was a card under the door to wish us a happy anniversary signed by the staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms, the casino, the food, the staff..everything here is top notch! It’s our go to everytime we stop in Bristol!
Stayed 1 night in Apr 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Smokey casino.

Hotel was great. However, the Casino was very smoke filled and very few dining options compared to other casinos.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff, clean and comfortable but the smoke from the casino was too much. When entering hotel, at check in and when trying to gamble the smoke from the Casino was overpowering.
Stayed 1 night in Mar 2025

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Too hot in room refrigerator too warm don’t like the expresso
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of good music in the hotel. The spa made a error on our request for our same two spa technicians. I was not happy at how they went about trying to correct the mistake.
Stayed 1 night in Apr 2025

10/10 Excellent

Altagracia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have visited in recent years, the complete staff is super friendly, I have no complaints about anything, except the casino that the best area everyone smokes and it was unbearable, but there is a non-smoking play area, but it was always closed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is brand new, clean and comfortable. Staff was very nice. Great casino and bar. Would definitely go back when we are in the area again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy, Meadville

Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was very modern and clean. The staff were nice and professional. The restaurants were good. And the concert was awesome! Gambling was fun also!
Stayed 1 night in Mar 2025

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025