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Hard Rock Hotel & Casino Bristol

2.5 star property

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Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Interior
3 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Hard Rock Hotel & Casino Bristol
    ‪3 min walk‬
  • Place, State Line Centre
    ‪6 min walk‬
  • Place, Randolph Park
    ‪3 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 730 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 372 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(40 reviews)
  • 372 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 372 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 372 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bristol

Hard Rock Hotel & Casino Bristol places you next to Hard Rock Hotel & Casino Bristol and within a 10-minute walk of State Line Centre. This 303-room hotel has a full-service spa, a casino, and 5 restaurants.

What's nearby

  • Hard Rock Hotel & Casino Bristol - 3 min walk - 0.2 miles
  • State Line Centre - 6 min walk - 0.4 miles
  • Belle Meadows Park - 2 min drive - 1.9 miles
  • Randolph Park - 3 min drive - 2.1 miles
  • Euclid Shopping Center - 3 min drive - 2.3 miles

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Hard Rock Cafe Bristol - ‬6 min walk
  • ‪Barberitos - ‬3 min drive
  • ‪KFC - ‬18 min walk
  • ‪Southern Craft BBQ - ‬4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Guests of Hard Rock Hotel & Casino Bristol have access to a full-service spa, a casino, and a gym. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include local meal delivery service, a TV in a common area, and an ATM.
65-inch flat-screen TVs come with digital channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Roll-in shower (30 inches wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • 1 percent tourism fee will be charged
  • Resort fee: USD 24.95 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

What is there to do around Hard Rock Hotel & Casino Bristol?

This hotel in Bristol is within a 10-minute walk of Hard Rock Hotel & Casino Bristol and State Line Centre. You'll also find Paramount Center for the Arts and Birthplace of Country Music Museum within a short drive.

How much does it cost to stay at Hard Rock Hotel & Casino Bristol?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Bristol on May 4, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hard Rock Hotel & Casino Bristol?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 12.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Hard Rock Hotel & Casino Bristol?

There is a full-service spa available for guests to enjoy and services include Swedish massages, prenatal massages, hydrotherapy, and couples treatments.

Does Hard Rock Hotel & Casino Bristol have a casino on the premises?

Yes, Hard Rock Hotel & Casino Bristol has a casino that's 85873 square feet and includes 59 gaming tables, 900 slot machines, and 2 VIP rooms.

Will I find an indoor pool at Hard Rock Hotel & Casino Bristol?

No, there is no indoor pool at this hotel. Guests have pool access between 9:00 AM and 7:00 PM.

Is Hard Rock Hotel & Casino Bristol good for couples?

There are plenty of amenities for couples at this hotel, including 3 bars, 5 restaurants, and a full-service spa.

Does Hard Rock Hotel & Casino Bristol have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hard Rock Hotel & Casino Bristol have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel & Casino Bristol has 5 restaurants, and serves a full breakfast each morning for a surcharge.

Will Hard Rock Hotel & Casino Bristol allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel & Casino Bristol for a fee of USD 100 per accommodation, per stay.

Does Hard Rock Hotel & Casino Bristol have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hard Rock Hotel & Casino Bristol?

The closest major airport to Hard Rock Hotel & Casino Bristol is Abingdon, VA (VJI-Virginia Highlands), which is 13.3 mi away (18 minutes by car). Another top airport is Tri-Cities, TN (TRI-Tri-Cities Regional), which is located 15.7 mi away (20-minute drive).

Can I book a room with a balcony at Hard Rock Hotel & Casino Bristol?

No, there aren't any guestrooms with balconies at Hard Rock Hotel & Casino Bristol.

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 277 out of 355 reviews
Rating 8 - Good. 41 out of 355 reviews
Rating 6 - Okay. 20 out of 355 reviews
Rating 4 - Poor. 11 out of 355 reviews
Rating 2 - Terrible. 6 out of 355 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

zach

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Jan 2026

8/10 Good

ben, Troutman

Stayed 1 night in Jan 2026

2/10 Terrible

Logan

Stayed 1 night in Jan 2026

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and the hotel room was very nice!
Stayed 1 night in Jan 2026

10/10 Excellent

Pamela, LaFayette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great food. Convenient and friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Jessica

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice except for staff Tiffany the manager of hotel was rude not around half the time she acted as if she wasn’t even sure if they had available rooms yet they did online as well so I ordered the room online thru Expedia she still said no clean rooms until 4am then it was pushed again till later me and my group were excited about Christmas Eve trip and tho I am a member I’m really disappointed in our treatment I almost left several times bc Tiffany the manager was rude I had no idea why she did not help us in any manner nor did we get our deposit for both rooms and idk who I need to contact but someone needs retrained now!
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great curb appeal, friendly valet, person that helped bring up our belongings. Great pool. Swim inside to outside. Nice and warm. Great outdoor hot tub. Dining was all inside casino? Im not sure. Would have like one without the loud music … but it is the hardrock casino. Nice to relax. Have fun.
Stayed 1 night in Jan 2026

6/10 Okay

john

Stayed 1 night in Dec 2025

10/10 Excellent

Lori, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the Hard Rock Bristol. It was exceptionally clean and the food was amazing. The room was awesome too. We will definitely be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Wanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino is well run. Great hotel. Very clean and comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff was pleasant and helpful, room was comfortable and clean.
Stayed 1 night in Dec 2025

4/10 Poor

Doris

Stayed 1 night in Dec 2025

10/10 Excellent

Joey

Stayed 1 night in Dec 2025

10/10 Excellent

Phillip

Stayed 2 nights in Dec 2025

10/10 Excellent

alexander

Stayed 3 nights in Dec 2025

4/10 Poor

tom

Liked: Cleanliness, amenities
Disliked: Staff & service
the hotel is new and nice. the staff are undertrained. they screwed up my check-in. no apology. the tv didn't work this morning. took over 2 hours to get it fixed. no apology. no refund. they need a process engineer to trouble shoot their processes. finally, the valet charges $10 a day to park your car in an uncovered unsecured lot. total ripoff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicklous

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
GREAT ROOM
Stayed 1 night in Dec 2025

10/10 Excellent

Logan

Stayed 1 night in Dec 2025

10/10 Excellent

miguel, FORT LAUDERDALE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was Very Clean & Beaitiful Bathroom;) Highly Recommended
Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Had fun.
Stayed 1 night in Dec 2025

10/10 Excellent

Leela

Business traveler
Liked: Cleanliness, staff & service, amenities
The shower is top drawer!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed ourselves at this property. Room was clean, bed was comfy. Casino was very lively with plenty of games. Overall we will definitely be back.
Stayed 2 nights in Nov 2025