Hotels with a Pool in Brentwood, MO

"I had a very disappointing experience during my stay at Hyatt. There were multiple miscommunications from the start. I was informed upon arrival that there was no self-parking available, and I was charged $50 plus tax for parking, which was not clearly explained beforehand. The staff’s behavior was quite cold and unhelpful. They did not properly explain important details about the stay. For example, I was told that breakfast was included, but I was not given clear information about how or where to access it. Additionally, only one elevator was working, which caused long wait times as many guests were trying to use it. Despite the inconvenience, the staff did not seem concerned or proactive in addressing the situation. Overall, this was my first bad experience with Hyatt, and it was quite disappointing."

"Enjoyed my stay. A very artsy hotel including art gallery. Excellent restaurant and bar. Excellent staff."

"The room was really clean and modern. Only issue was the knocking 3 times in the morning before check out. It’s bad enough you’re paying for a room from 4pm-11am but I don’t need someone knocking on my door an hour before check out. "