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Bournemouth Carlton Hotel, BW Signature Collection

3.0 star property
On beach with indoor pool, near Bournemouth Pier

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Photo gallery for Bournemouth Carlton Hotel, BW Signature Collection

Outdoor wedding area
Bar (on property)
Lounge
Indoor pool, seasonal outdoor pool, sun loungers
On the beach

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
East Overcliff, Dorset, Bournemouth, England, BH1 3DN
  • Place, Bournemouth Beach
    ‪1 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Place, Bournemouth Pier
    ‪12 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

7.4 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed) | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

  • 861 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed) | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 861 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Sea View

Superior Room, 1 Double Bed, Non Smoking, Sea View | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 527 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Bournemouth

Located in Bournemouth City Centre, Bournemouth Carlton Hotel, BW Signature Collection is within a 5-minute walk of Bournemouth Beach and within 15 minutes of other popular attractions like Bournemouth Pier. This 76-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Bournemouth Beach - 1 min walk - 0.1 miles
  • Bournemouth Pavillion Theatre - 9 min walk - 0.5 miles
  • Oceanarium - 12 min walk - 0.7 miles
  • Bournemouth International Centre - 12 min walk - 0.7 miles
  • Bournemouth Pier - 12 min walk - 0.7 miles

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 12 min drive

Restaurants

  • ‪Korean Grill - ‬6 min walk
  • ‪Noodle Bar - ‬6 min walk
  • ‪El Murrino Beachside - ‬9 min walk
  • ‪The Green House - ‬4 min walk
  • ‪Pepe's - ‬5 min walk

About this property

Bournemouth Carlton Hotel, BW Signature Collection

On beach with indoor pool, near Bournemouth Pier
Guests staying at Bournemouth Carlton Hotel, BW Signature Collection enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for GBP 20 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include meeting rooms, conference space, and a seasonal outdoor pool.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include coffee makers, ironing boards, and desks.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (47 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for GBP 25 per night
  • Cribs/infant beds are available for GBP 5.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Uncovered self parking fee: GBP 20 per day
  • Pet fee: GBP 25 per pet, per night
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 18 to October 31.
  • No cribs or infant beds are available.

Property is also known as

Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Frequently asked questions

What can I see around Bournemouth Carlton Hotel, BW Signature Collection?

This hotel is situated in Bournemouth City Centre within a short 5-minute walk of Bournemouth Beach and also 12 minutes on foot from Bournemouth Pier. You'll also find Bournemouth Pavillion Theatre and Oceanarium less than a mile away.

Will I be able to park at Bournemouth Carlton Hotel, BW Signature Collection?

Yes, uncovered parking is offered for GBP 20 per day. Accessible parking is also available for guests.

Does Bournemouth Carlton Hotel, BW Signature Collection have a casino on the premises?

No, Bournemouth Carlton Hotel, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Bournemouth Carlton Hotel, BW Signature Collection?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool will be open from April 18 until October 31.

What do couples enjoy most about Bournemouth Carlton Hotel, BW Signature Collection?

This beachfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Bournemouth Carlton Hotel, BW Signature Collection?

No, this hotel doesn't have a spa tub.

Does Bournemouth Carlton Hotel, BW Signature Collection feature a restaurant that includes a breakfast menu?

Yes, Bournemouth Carlton Hotel, BW Signature Collection serves an English breakfast each morning for a surcharge from its restaurant.

Will Bournemouth Carlton Hotel, BW Signature Collection allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Bournemouth Carlton Hotel, BW Signature Collection for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Bournemouth Carlton Hotel, BW Signature Collection?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Bournemouth Carlton Hotel, BW Signature Collection?

The closest major airport to Bournemouth Carlton Hotel, BW Signature Collection is Bournemouth (BOH-Bournemouth Intl.), which is 6.2 mi away (12 minutes by car). Another top airport is Southampton (SOU), which is around 27.2 mi away.

Are there rooms with balconies that I can book at Bournemouth Carlton Hotel, BW Signature Collection?

Yes, some guestrooms at Bournemouth Carlton Hotel, BW Signature Collection offer a balcony and may feature sea views.

Reviews

Bournemouth Carlton Hotel, BW Signature Collection Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 255 out of 977 reviews
Rating 8 - Good. 382 out of 977 reviews
Rating 6 - Okay. 208 out of 977 reviews
Rating 4 - Poor. 85 out of 977 reviews
Rating 2 - Terrible. 47 out of 977 reviews

Reviews

8/10 Good

Anna

Stayed 1 night in Jun 2025

4/10 Poor

Philip

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room, though recently painted, had old, scuffed furniture - wardrobe with handle missing, no chest of drawers, mean chairs, no house phone, no safe, no ;lidded waste bin in the bathroom, no water own the hottest weekend of the year ('you can buy some at the bar,' the receptionist informed us) and smelled faintly of cigarette smoke. Dull, featureless. Some friendly staff - Nisha, Pavan, Tommy - though not on reception. Seriously overpriced at £250/night.
empty cabinet in the lift where the emergency phone should be
signs of decay
Stayed 2 nights in Jun 2025

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay at The Carlton Hotel. Staff are friendly, accommodation is excellent, cleanliness exceptional.
Stayed 1 night in Jun 2025

10/10 Excellent

Tatjana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Tetiana

Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Shabby, overpriced and greedy

We had chosen this hotel because of daylight-lit indoor pool and parking, and were let down on both. First and foremost, the check-in time is 4PM and they mean it - you'll be told there are no rooms available if you turn up earlier, even though it is easy to tell the hotel is not busy from the number of cars in the car park and the scarce guests on hotel grounds. Considering check-out is 11AM, that is inexcusably late. Secondly, despite the 'signature' in the name, the hotel try to charge you for every minor extra, like some cheap hostel. Even the towels at the pool are chargeable. Parking is not free and is charged at £20 a day. I actually blame Hotels dot com for not making bookers aware of the fact, as we would have opted for another property if we knew. Upon arrival the receptionist will tell you that you have 10 minutes to register your vehicle or get out, as otherwise you risk getting a parking charge notice. Just FYI, parking on nearby Meyrick and Gervis roads costs £10 a day (9am-5pm) or £21 for three days, so don't assume the hotel offer you best value here either. The indoor swimming pool looked nice on the photos, but turned out to be 5x5 metres large and 1m deep. The pool area is as shabby as the rest of the hotel and has just three random chairs standing in there, no loungers, no robes, towels at a cost. Changing facilities also just as small and uncomfortable as the rest of it. Breakfast was OK, but again nothing special. Not coming back here, for sure.
Stayed 1 night in May 2025

8/10 Good

Simon

Traveled with family
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, room comfort

Extortionate parking charge

Everything was good. Great sea view from my room. Only gripe was the car park charge of £20.00 per night. I mentioned this on check-out, but the receptionist insisted that they are the cheapest in Bournemouth. This is of course untrue - if you are the cheapest for parking, why not advertise it as a benefit, not keep it under wraps until guests arrive and havevpassed throughvthe car park cameras.
Stayed 2 nights in Apr 2025

6/10 Okay

Julie

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

James

Liked: Staff & service

Valentines Break

Hotel was a bit tired looking in places, but good in others, shower a bit poor and mattress was not very good. Breakfast great though and the hotel was very quiet
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very professional

Small problem with our room was sorted out pleasantly and efficiently. All very professional.
Stayed 3 nights in Jan 2025

8/10 Good

Jo

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff attention was outstanding. The hotel is outdated. It needs a refurbishment. The bedroom carpets are mouldy as are the other carpets. The cleaners do a good a very good job, however this does not compensate for the circumstances of the outdated rooms. The public areas are generally well kept.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Television not working properly. Cracked sink. Poor decoration. No spa facilities working. Expensive to park overnight.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Paula

Stayed 1 night in Jan 2025

2/10 Terrible

FILICITY

Stayed 1 night in Jan 2025

8/10 Good

Luke

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Ben

Stayed 1 night in Dec 2024

8/10 Good

Zoe

Traveled with family
Huge room …but very tired in some areas but over all had a nice 2 night break …staff were lovely x
Stayed 2 nights in Dec 2024

8/10 Good

David

Traveled with group, Traveled with partner
Had not problem at the hotel , rooms large but basic staff were really good
Stayed 1 night in Dec 2024

2/10 Terrible

Mrs donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Stayed 1 night in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Traveled with family and small children, Traveled with partner
Liked: Cleanliness
The room was large and clean with a very large bed.Unfortunately the property is looking tired. The plumbing in the bathroom was very noisy overnight. We have stayed in the Charlton for many years as we have a timeshare in the building, but the hotel could do with an update. The steam room wasn't working, nor was the spa
Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Traveled with family
Disliked: Staff & service
We were very frustrated with our experience staying here. We stayed in a family room but from 10-midnight or a little after, there was ridiculously loud music/bass coming from the room above us. I went to the front desk about it twice. I was initially told it was a party on an upper floor, only to later find that our room was nowhere near that space. There was no urgency in resolving the matter and never any sort of check in with us afterward. My whole family lost sleep and anyone with children knows that it’s hard enough all sharing a room, let alone with added loud music and partying happening nearby. I wouldn’t stay here again.. but I will say that most other aspects were fine.

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