Arrived at midnight and had to wait nearly 30 minutes for someone to arrive at the desk, even after trying the phone lines several times. There were several people in line and crying kids in the car. Since I had booked through Expedia my rate was not refundable, but we considered leaving and going to the hotel next door instead of continuing to wait. Thankfully around 12:30 a staff member appeared.
Our room was quiet and decent, relatively clean. The bathroom was in moderate condition and the toilet water continued to run through the night, and the door did not lock. The actual bedroom itself was clean with no issues.
The free breakfast was good with lots of options, including boiled eggs, yogurt, cereal (which we didn't find until way after we ate because it's located in a totally different area than the other food), plus two waffle makers, juice, and several hot food options including sausage, egg/cheese patties, and "french toast." There was coffee in two locations.
The staff members ended up being helpful, kind, and patient.