Showed up late in the evening and all of the check-in instructions made it extremely simple to find and get into the house. We were welcomed with a small basket of information and treats. The house was at a perfect temperature and was wonderfully decorated and clean.
Beautiful view, easy access to trails, shops, restaurants, ski hill, hot tub was great (I wish the top would lay flat as it blocks a bit of the view when stored but not sure they can do anything about it since it is attached with a really convenient mechanism to take the cover on and off).
Beds were comfortable (could be a little softer for my taste, but seem to be normal for vrbo houses). Kitchen was stocked very well with plates, pots and pans, utensils, cleaning supplies (some of which we had to move to a higher cabinet as there are no child safety latches which is understandable for a vrbo), and small appliances. Dish washer seemed new and ran almost silent.
I have already talked to the family about returning to this or one of the other properties managed by this company. Wonderful experience.