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Hotel Excelsior San Marco

4.0 star property

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Photo gallery for Hotel Excelsior San Marco

Front of property - evening/night
Lunch and dinner served, international cuisine
View from property
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Place, Largo Porta Nuova
    ‪6 min walk‬
  • Place, Via XX Settembre
    ‪8 min walk‬
  • Place, Piazza Vecchia
    ‪14 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪11 min drive‬

Room options

View all photos for Standard Single Room

Down comforters, minibar, in-room safe, desk

Standard Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, minibar, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Living room | 30-inch flat-screen TV with digital channels

Suite

  • City view
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Single Room

Down comforters, minibar, in-room safe, desk

Deluxe Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(75 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room

  • City view
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room

Superior Single Room | Down comforters, minibar, in-room safe, desk

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Down comforters, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

Down comforters, minibar, in-room safe, desk

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Double Room

Business Double Room | Down comforters, minibar, in-room safe, desk

Business Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Bergamo

Located in Citta Bassa within a 5-minute walk of Matris Domini Monastery, Hotel Excelsior San Marco is within a 15-minute stroll of La Chiesa di S. S. Alessandro e Vincenzo. This 4-star hotel has 155 rooms and welcomes guests with free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Largo Porta Nuova - 6 min walk - 0.4 miles
  • Via XX Settembre - 8 min walk - 0.4 miles
  • Carrara Academy Gallery - 13 min walk - 0.7 miles
  • Basilica di Santa Maria Maggiore - 13 min walk - 0.7 miles
  • Piazza Vecchia - 14 min walk - 0.8 miles

Getting around

  • Bergamo Alta Funicular - 5 min walk
  • Bergamo Orio al Serio Airport (BGY) - 9 min drive

Restaurants

  • ‪Balzer - ‬6 min walk
  • ‪T-Bakery - ‬4 min walk
  • ‪Caffè del Colleoni - ‬5 min walk
  • ‪Gino Sorbillo Pizzeria - ‬7 min walk
  • ‪A.I. Giardini San Marco - ‬2 min walk

About this property

Hotel Excelsior San Marco

At Hotel Excelsior San Marco, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is available for EUR 25 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this adults-only hotel include a business center, a computer station, and an ATM.
Guests can expect free WiFi and 30-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Minibars, safes, and phones are also standard.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 1 2026 to August 30 2026 (dates subject to change):
  • Business center
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for EUR 50.0 per day
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco

Excelsior San Marco Bergamo

Excelsior San Marco Hotel

Hotel Excelsior San Marco

Hotel Excelsior San Marco Bergamo

Hotel San Marco

San Marco Excelsior

Excelsior San Marco Bergamo

Hotel Excelsior San Marco Hotel

Hotel Excelsior San Marco Bergamo

Hotel Excelsior San Marco Hotel Bergamo

Frequently asked questions

Is a free cancellation option available at Hotel Excelsior San Marco?

Hotel Excelsior San Marco provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Excelsior San Marco?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Excelsior San Marco on May 17, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Excelsior San Marco?

This hotel is situated in Citta Bassa within a 10-minute walk of Largo Porta Nuova, Via XX Settembre, and Piazza Pontida. You'll also find Centro Congressi Giovanni XXIII and GAMeC less than a mile away.

Is there parking available at Hotel Excelsior San Marco?

Yes, covered parking is offered for EUR 25 per night.

Does Hotel Excelsior San Marco have a casino at the property?

No, Hotel Excelsior San Marco doesn't have a casino.

Is there an indoor pool at Hotel Excelsior San Marco?

No, there is no indoor pool at this hotel.

Is Hotel Excelsior San Marco a good place to stay for couples?

Amenities that appeal to couples at this adults-only hotel include a down comforter, a minibar, and slippers.

Does Hotel Excelsior San Marco have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Excelsior San Marco feature a restaurant that includes a breakfast menu?

Yes, Hotel Excelsior San Marco serves free buffet breakfast at Roof Garden Restaurant each morning. Please note that the dining venue will be closed between August 1 2026 and August 30 2026 (subject to change).

Does Hotel Excelsior San Marco allow pets to stay for free?

Yes, cats and dogs can stay for free at Hotel Excelsior San Marco.

Does Hotel Excelsior San Marco have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Excelsior San Marco?

The closest major airport to Hotel Excelsior San Marco is Bergamo Orio al Serio Airport (BGY), which is 4.4 mi away (9 minutes by car). Another top airport is Linate Airport (LIN), which is around 24.9 mi away.

Are there rooms with balconies at Hotel Excelsior San Marco?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Does Hotel Excelsior San Marco host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Excelsior San Marco.

Hotel Excelsior San Marco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities
very efficient check-in and car parking service
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Excellent hotel set in quiet neighbourhood. Easy to get about thanks to excellent transport links. Lots of options for food within 10 min walk. Hotel itself very clean and well presented, room tidy and neat with shower and basin and good bed.
Stayed 2 nights in Jan 2026

8/10 Good

Volkan

Stayed 2 nights in Jan 2026

10/10 Excellent

Erika

Stayed 3 nights in Jan 2026

10/10 Excellent

Dr. M.P.

Liked: Cleanliness, staff & service, amenities
I loved the quietness of the room, friendly and kind staff and 'handymen' who helped me with the fridge and electrical connection.
Stayed 3 nights in Jan 2026

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Good place everything was nice the staff is very friendly! 😊
Stayed 1 night in Jan 2026

10/10 Excellent

joaquim

Stayed 1 night in Jan 2026

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, clean and quiet and the bed very comfortable. The hotel was in a great location very near to the fernicular up to the old town but also not too far from the train station. Great hotel and great stay. Would have been better if the restaurant was open and the bar area was a bit more welcoming
Stayed 3 nights in Jan 2026

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff very helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent Hotel, good location close to Funicular. On bus route from airport 15 to 20 mins. Varied buffet breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Franck

Stayed 2 nights in Dec 2025

10/10 Excellent

Owe

Liked: Cleanliness, staff & service, amenities
Very clean room. Good breakfast.
Stayed 5 nights in Dec 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Impressive foyer. Room was comfortable, clean and warm. Breakfast was very nice and staff in the restaurant were pleasant and worked hard. Staff on reception also polite and helpful. One suggestion would be to include easy to access plug sockets for charging of phones etc. Thank you so much.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, well run hotel in an ideal location for visiting beautiful Bergamo and the Donizetti theater. Helpful and polite staff.
Stayed 2 nights in Nov 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a very good location.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot cooked breakfast was cold everyday. Room was cleaned everyday by an excellent room attendant. Great attention to detail. AC kept room at a nice temperature. Staff were first class
Stayed 5 nights in Nov 2025

10/10 Excellent

Katharine

Business traveler
Liked: Cleanliness, property conditions & facilities
Great room- daily cleaning was exceptional. I was in town for work and this was my first of many trips I hope to charming beautiful Bergamo. I adored the location. They spoiled me with a balcony room and I didn't want to check out. Breakfast and staff were so friendly and accomodating. Can't wait for my next trip back-
Stayed 11 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job. Especially liked the location, left luggage facility, and the fact that even though our room wasn’t ready when we arrived, they took our luggage and delivered it to our room whilst we went hiking, so that when we returned it was already in there
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities
All perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Bengt

Stayed 1 night in Nov 2025

8/10 Good

ROBERT R

Liked: Cleanliness, staff & service, amenities
Room was lovely and well appointed. Strange strobe-like flashing blue light on the fire alarm disturbed our sleep, though. Bartender at hotel was oddly unfriendly but other staff were congenial and helpful. Breakfast buffet was great. Perfectly located minutes away from funicular to CittaAlta.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room and very friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rent rum Personalen trevlig Bekväma sängar God frukost
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Superrent rum dock var heltäckningsmattan mkt fläckig. Trevlig personal o god frukost
Stayed 4 nights in Oct 2025

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