We had a wonderful stay at the Best Western in Belleville this past weekend. The hotel itself was clean and comfortable, with well-kept rooms, a great pool, and a good breakfast options that made our mornings easier and enjoyable.
But what truly stood out was the exceptional hospitality service we received from Jess at the front desk. From the moment we arrived, she was warm, respectful, and attentive to every detail. She even surprised us with a small bag of treats for our dog, which was such a thoughtful touch and immediately made us feel welcome. Throughout our stay, Jess went above and beyond to ensure we had everything we needed, always greeting us with kindness and professionalism. Simple things, but so appreciated by us!!
Her genuine care and attentiveness turned a good hotel experience into a truly memorable one. So thank you Jess, you made our trip extra special!
A note from Hector (our dog): thank you for the treats and kindness. With such service, we will be happy to come back again! So keep the treats bags ready for our next trip :)