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Grand Eska Hotel & Suite

2.5 star property

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Photo gallery for Grand Eska Hotel & Suite

A modern hotel lobby with a high ceiling, large windows, and a central staircase.
A luxurious bathroom with a freestanding bathtub, a vanity with a mirror, and a seating area with a chair and table.
A modern lounge area with plush seating, a round table, and decorative greenery.
A modern building with large glass windows and a tower with a spire.
A modern lobby with a green wall, plush seating, and gold spherical lights.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
1 Jl. Prambanan, Batam, Kepulauan Riau, 29444
  • Place, Nagoya Hill Mall
    ‪12 min walk‬
  • Place, Grand Batam Mall
    ‪5 min drive‬
  • Place, BCS Mall
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪31 min drive‬

Room options

View all photos for Escape Standard Twin

Premium bedding, in-room safe, desk, soundproofing

Escape Standard Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Escape Double Balcony

Premium bedding, in-room safe, desk, soundproofing

Escape Double Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Escape View

A hotel room with a large bed, a desk with a chair, a TV, and a bathroom visible through an open door.

Escape View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite 1 Bedroom

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Suite 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Romantic Suite

A hotel room with a large bed, a sitting area with a chair, a desk, a vanity, and a bathtub.

Romantic Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Escape Room

A hotel room with a large bed, two bedside tables with lamps, a view of the outdoors through a sliding door, and a door to the right.

Escape Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a large bed, a desk, a chair, and a television.

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite 2 Bedrooms

A large bed with a tufted headboard, a bedside table with a lamp, a chair, and a painting on the wall.

Suite 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Escape Standard Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Escape Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Escape Double Balcony

A hotel room with a large bed, two bedside tables with lamps, a view of the outdoors through a sliding door, and a door to the right.

Escape Double Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Escape Deluxe Balcony

A hotel room with a large bed, a TV, and a view of the outdoors through a sliding door.

Escape Deluxe Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite 3 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

Romantic Suite, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Escape Deluxe With Balcony

Premium bedding, in-room safe, desk, soundproofing

Escape Deluxe With Balcony

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pool
  • Hot tub
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About the neighborhood

Batam

Within a short walk of Nagoya Hill Mall, Grand Eska Hotel & Suite is within a mile (2 km) of Harbour Bay Ferry Terminal. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Nagoya Hill Mall - 12 min walk - 0.7 miles
  • Grand Batam Mall - 5 min drive - 1.7 miles
  • BCS Mall - 5 min drive - 1.9 miles
  • Batam Centre - 17 min drive - 9.3 miles
  • Batam Center Shopping Area - 17 min drive - 9.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 29 min drive

Restaurants

  • ‪Bakso & Mie Ayam Priangan - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Café de Venus - ‬3 min walk
  • ‪Foreplay Club - ‬9 min walk
  • ‪Bakmi A.Kok - ‬8 min walk

About this property

Grand Eska Hotel & Suite

Grand Eska Hotel & Suite features an indoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available on request) for IDR 168000 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include 4 hot tubs, free WiFi in public areas, and coffee/tea in a common area.
Guests can expect to find free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and slippers. Other standard amenities include safes and desks. Change of towels is available on request.
4 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 22 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 hot tubs
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 168000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 168000 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Grand Eska Hotel Suite
Grand Eska & Suite Batam
Grand Eska Hotel & Suite Hotel
Grand Eska Hotel & Suite Batam
Grand Eska Hotel & Suite Hotel Batam

Frequently asked questions

What can I see around Grand Eska Hotel & Suite ?

This hotel is located in Batam within a short 14-minute walk of Nagoya Hill Mall. You'll also find Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal within a short drive.

How much does it cost to stay at Grand Eska Hotel & Suite ?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Grand Eska Hotel & Suite on Aug 17, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Grand Eska Hotel & Suite ?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Grand Eska Hotel & Suite ?

Spa services at the hotel include deep-tissue massages, hot stone massages, detox wraps, and couples treatments.

Does Grand Eska Hotel & Suite include a casino on the premises?

No, Grand Eska Hotel & Suite doesn't have a casino.

Is there an indoor pool at Grand Eska Hotel & Suite ?

Yes, this hotel has an indoor pool along with 4 hot tubs.

What do couples enjoy most about Grand Eska Hotel & Suite ?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a poolside bar.

Does Grand Eska Hotel & Suite have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Eska Hotel & Suite feature a restaurant that includes a breakfast menu?

Yes, Grand Eska Hotel & Suite serves free buffet breakfast each morning from its restaurant.

Does Grand Eska Hotel & Suite allow pets to stay free of charge?

No, pets aren't allowed at Grand Eska Hotel & Suite .

Does Grand Eska Hotel & Suite have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Grand Eska Hotel & Suite ?

The closest major airport to Grand Eska Hotel & Suite is Batam Batu Besar (BTH-Hang Nadim), which is 12 mi away (29 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14 mi away.

Are there rooms with balconies that I can book at Grand Eska Hotel & Suite ?

Yes, some guestrooms at Grand Eska Hotel & Suite offer a balcony and may feature city views.

Does Grand Eska Hotel & Suite have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Grand Eska Hotel & Suite .

Grand Eska Hotel & Suite Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 29 reviews
Rating 8 - Good. 15 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service
A nice looking and clean hotel with friendly staff. Definitely would stay here again.
Verified review

8/10 Good

Sriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff who make it worth returning to
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing holiday

My 2nd time here and it gets better. Came here especially for the spa session.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alyanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aesthetic of the property, modern and stylish. Staff are very friendly and accommodating! Bed was comfy. Would stay here again :)
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Nice spa and beddings

Good option for in-house spa services - not to be missed! Customer service is as great as always (high Indonesian standards).
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Arab styling hotel

Had a great stay. Very comfortable bed. Some minor maintenance issues, drain in shower slow can flood, door hard to open. Breakfast was excellent do not miss it
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Zee Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small for single bed and room’s sound proof not so good can hear from outside . Toilet is small . Overall still ok for double room . Lobby and restaurant are good
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the facade & staff service is good. But the room’s air con need major improvement. Need to use a hand held fan for the whole night to stay cool.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service
Property is situated at a location that’s not convenient for us to walk around. Rooms are fairly clean despite the property is under going renovations. Staff are all very friendly & helpful.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Daryl Keen Hoong

Liked: Staff & service, property conditions & facilities
The romantic suite setup was elegant and clean, great for couple stay. Will be more enjoyable if bathrobes are provided. The breakfast selection was good but some food quality can be improved. Downside is location, shopping area is not in walking vicinity, but transportation like grab is very available.
Stayed 2 nights in May 2024
Verified review

8/10 Good

NUR SHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Eska short getaway review

Hotel is refurbished from an old hotel. Some upgrade works are still ongoing. Facilities & cleaniness can be further improve. Hotel staff are friendly & helpful 👍 Massage facilities are quite good 👍👍
View from balcony
Room view
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple stay, staff is friendly

Check in was easy with Elsa assistance. The things to improve is that, door locked failed everyday, renovations was on- going so expect noises and the floor trap drain for bathing area was chocked and not rectified even after feedback on 1st day. The staff is friendly and approachable
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Seah

Room and toilet were small. TV not clear. Air cond was not cold. Bfast was bad and dinning place was small. No welcome drinki upon check in
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Nona

Liked: Cleanliness
No water was available in the toilet.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Muhammad

Liked: Cleanliness, staff & service
The staffs from the frontdesk, dining and eska spa are all friendly and nice. Bear in mind this hotel is newly taken over by Eska and previously known as Swiss Belinn hotel. Its still in a refurbish state and there will be some issues..dont blame them..its normal..its new.Please give them some time to adjust. Once all ok, it will be superb hotel..room is nice..definitely will come back again. Recommended to Singaporean guest who like comfort accomodation and also local guest too. Great work Eska..2 thumbs up
Stayed 1 night in May 2023
Verified review

4/10 Poor

kenny

Liked: Staff & service
Disliked: Cleanliness, amenities
Bad experience as a family getaway hotel. Room dirty. Pillow smelly. Many silver fish on the wall. Room smell mouldy but the staff managed to get us new room only the next day. This causes us to have flu and headache for the rest of the days. Breakfast varieties limited. Lift seems like going to breakdown. Guess the only pleasant thing is that the staffs are polite. Overall not recommended.
Verified review

6/10 Okay

Martha

Liked: Cleanliness, property conditions & facilities, room comfort

Poor description in the room type.

Through hotels.com website, we booked a Standard Room with Multiple beds and selected 3 Adults for S$68.50/night. It was too good to be true. Upon check-in, the hotel front desk told us the room is 1 King size bed. I told them my booking was for 3 Adults so it is impossible for us to squeeze into 1 bed. Moreover, the room type selected was Standard Room MULTIPLE BEDS. It is common sense that when I have 3 adults in the booking, 3 beds should be assigned to me! He then told me that in that case, they have a room with 2 single bed but I need to pay S$28.14/night for the 3rd bed! My friends and I do not want to continue this argument to spoil our vacation and we accepted. I am utterly unhappy how we were "exploited".
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Corridors claustrophobically narrow, the room was tiny. However the main issue was the design of the toilet. Completely impractical. Long toilet with no extractor fan or ventilation. Shower stall at one end, and the only towel rack at the far end over the toilet bowl. No hooks or anything for your towel when showering. Have to walk to the other end to retrieve. The shower stall glass is also woefully inadequate. Simply too narrow to stop more than half the spray deluging the toilet floor. Staff were well trained and polite. Also offered transport to us as needed. When we checked out, their drivers were out, so they called a Grab car to the harbour for us. Very nice touch
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this property and I must say that it deserves the word 'Grand'!! All the hotel staff were really professional, friendly and always smiling with full of energy all the time. I did face some challenges in communicating with some staff members due to language barrier as I noticed that only the front desk staff was good in English.... But this didn't cause me any issues since I used Google translator. Even though some were not able to understand English, but still they were very eager to help and tried to communicate well. The room that I took was very nice and comfortable but was very dark due to the dark colour scheme on walls and furniture. But it might suite to others as we all have different taste. Breakfast buffet was OK and not that fancy. I loved the 24x7 open Bar that serves most of the popular alcoholic drinks. Overall, I am glad that I stayed here and later wished that I should have stayed more. Definitely, it will be my first choice on my next trip to Batam and this time I will request for bright coloured room. Cheers!!
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Patrick

Disliked: Property conditions & facilities
The sink in the bathroom was so small with no space at all to put rinsing cup, toothbrush, toothpaste etc There wasn't enough space to put a bottle of hand wash so much so as after toileting, have to get body bath from the cubicle section to wash hands. There were only two hangers for hanging our clothing to air etc. Each time after housekeeping, they did not replace any toilet rolls too. There is no bench to put our luggage on to retrieve clothes etc. As for the lifts, the button to keep the doors open when exiting do not seem to be working well so much so that the doors closed within a minute after we were in the process of moving out of the lift. This happened multiple times already. The chair in the room also has a leg that is a bit loose which is dangerous if it falls out one day and can cause the person sitting on it to get injured. The breakfast spread is not fantastic and both the coffee and tea has a very strong smell too. The hotel lobbies and room itself also has a very strong smell when we first checked in. Eg like musty smell?
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Kaith

Disliked: Cleanliness, amenities, property conditions & facilities
We book a room for 3 persons and it said multiple beds. When we checked in, we were shocked to find that there was only one king size bed for the 3 of us. I wanted to talk to the manager regarding this issue but was told the manager was not around and we were not allowed to change room. I remembered from the photo it was a big room with bathtub but the room was so small with no wardrobe, no place to walk and no place to put our luggages. It was a very small room. The room was too small for 3 persons to stay. The condition of the room was quite bad. Flooded every time we bathe, tap leaking, showers were almost dropping off and dangerous to bathe there. I highlighted these issues to the hotel but all these issues were not rectified and we were not allowed to change room. We suffered for the 5 nights there as we were all cramped up on only 1 bed. No place to walk and to hang our clothes. Not recommended and I hope Expedia can take note of such issues. If we have known that the room is so small, I would have cancelled my reservation with grand Eska and book another hotel which offers better and bigger rooms. It was quite a disappointing experience there.
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Sriram

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Shahul Hameed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024