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GAIA Hotel Basel - the sustainable hotel

4.0 star property
VIP Access

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Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Restaurant
Sauna, hot stone massages, deep-tissue massages, reflexology
Lobby lounge
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Centralbahnstrasse 13-15, Basel, 4002
  • Place, BIS Tower
    ‪3 min walk‬
  • Place, Basel Zoo
    ‪8 min walk‬
  • Place, Basel Art Museum
    ‪12 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Smart Room

Premium bedding, free minibar, in-room safe, desk

Smart Room

  • Sleeps 2
  • Free WiFi

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | Premium bedding, free minibar, in-room safe, desk

Economy Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Twin Room, 1 Bedroom

Comfort Twin Room, 1 Bedroom | Premium bedding, free minibar, in-room safe, desk

Comfort Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(56 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, free minibar, in-room safe, desk

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Gorgeous twin Room

  • Sleeps 3
  • Free WiFi

Gorgeous king Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Basel

Located in Sankt Alban, GAIA Hotel Basel - the sustainable hotel is next to Via Gottardo and BIS Tower. This 4-star hotel has 86 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • BIS Tower - 3 min walk - 0.2 miles
  • Basel Zoo - 8 min walk - 0.4 miles
  • Basel Art Museum - 12 min walk - 0.7 miles
  • Basler Muenster - 14 min walk - 0.8 miles
  • Marktplatz - 17 min walk - 0.9 miles

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 24 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Bierrevier - ‬4 min walk
  • ‪Kaffeemacher - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

GAIA Hotel Basel - the sustainable hotel

A full-service spa, a sauna, and free WiFi in public areas are featured at GAIA Hotel Basel - the sustainable hotel. Self parking is offered for CHF 23 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Novotel Basel City
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  • Pet friendly
  • Free WiFi
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9.0 out of 10, Wonderful, 771 reviews
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The price is $175
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per pet, per day
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

Frequently asked questions

Are free cancellation options available at GAIA Hotel Basel - the sustainable hotel?

GAIA Hotel Basel - the sustainable hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at GAIA Hotel Basel - the sustainable hotel?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at GAIA Hotel Basel - the sustainable hotel on Jul 11, 2026 start from $268, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near GAIA Hotel Basel - the sustainable hotel?

This hotel is situated in Sankt Alban, just steps from Via Gottardo, and within a 10-minute walk of Basel Zoo and Theater Basel. You'll also find Basel Art Museum and Basel Historical Museum less than a mile away.

Is there parking available at GAIA Hotel Basel - the sustainable hotel?

Yes, parking is offered for CHF 23 per day. Wheelchair-accessible parking is also available for guests.

Is a spa located at GAIA Hotel Basel - the sustainable hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and reflexology.

Does GAIA Hotel Basel - the sustainable hotel feature a casino on the premises?

No, GAIA Hotel Basel - the sustainable hotel doesn't have a casino.

Will I find an indoor pool at GAIA Hotel Basel - the sustainable hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at GAIA Hotel Basel - the sustainable hotel?

There are many amenities for couples at this hotel, including a full-service spa and a bar/lounge plus some guestrooms feature a sauna.

Does GAIA Hotel Basel - the sustainable hotel have a hot tub?

No, but this hotel does have a sauna.

Does GAIA Hotel Basel - the sustainable hotel have a restaurant that serves breakfast?

Yes, GAIA Hotel Basel - the sustainable hotel serves free buffet breakfast each morning from its snack bar.

Will GAIA Hotel Basel - the sustainable hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at GAIA Hotel Basel - the sustainable hotel for a fee of CHF 15 per pet, per day. The property also provides food and water bowls.

Does GAIA Hotel Basel - the sustainable hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from GAIA Hotel Basel - the sustainable hotel?

The closest major airport to GAIA Hotel Basel - the sustainable hotel is EuroAirport Airport (BSL), which is 8.5 mi away (24 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 8.5 mi away (23-minute drive).

Are there rooms with balconies at GAIA Hotel Basel - the sustainable hotel?

No, you won't find guestrooms with balconies at GAIA Hotel Basel - the sustainable hotel.

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 600 out of 719 reviews
Rating 8 - Good. 90 out of 719 reviews
Rating 6 - Okay. 16 out of 719 reviews
Rating 4 - Poor. 5 out of 719 reviews
Rating 2 - Terrible. 8 out of 719 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location to the train station. It was the perfect base for exploring and the staff and hotel was lovely too. And an amazing free breakfast in a beautiful room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Gorgeous hotel! Lovely accommodations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location and friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. The organic buffet breakfast was delicious and plentiful. The staff were fantastic and so helpful. The hotel itself is so convenient to train station and trams. The room was rather small but clean and comfortable. The free chocolate was a plus!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Hotel was great location and staff very helpful and friendly! The continental breakfast was also very good ! Would come again !
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Spiros

Liked: Cleanliness, staff & service, amenities
Great service!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the station. Very friendly and helpful staff. Good breakfast included. Free drink and snack in the room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. The staff was very helpful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities
It was a great time there!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, amenities
The staff was so lovely, kind and welcoming. The rooms were good and the breakfast was nice too.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Great staff - you feel more like family than a guest and the little spa makes the stay super relaxing. Top breakfast!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Derryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy, clean and staff very accommodating.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at GAIA met all of our expectations. Room was quiet and comfortable. Service was excellent and breakfast was fresh and plentiful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ylenia

Liked: Cleanliness, staff & service, amenities
Great customer service, clean and spacious room, plenty of towels and toiletries. The breakfast was really good!!! We enjoyed the Basel card and the proximity to transportation and downtown
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was excellent. The staff was friendly, helpful and very accommodating.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff. They checked us in early. Highly recommend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Margaret Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is wonderful. The staff is so helpful and friendly. Amenities are above and beyond many hotels that I have used. The room, spacious and clean and the breakfast lounge the same. The location of this hotel is perfect for catching trains, busses and trams to all points of interest.
Breakfast lounge
Reception desk
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and clean. The staff were super helpful and friendly. The breakfast buffet was delicious. The best part, however, was the hotel’s location right across from the train station. We totally enjoyed our stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well prepared, staff were excellent, and the breakfast was terrific! Was a little reluctant to stay at a hotel so near to the central station, but it was quiet and very convenient. Will stay here again when my travels take me to Basel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service provided by the staff of the Gaia Hotel was exceptional. The outstanding breakfast provided each morning was appreciated.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but very clean. Breakfast area is soacious with a variety of quality and healthy food options. Service is very good as well—attentive staff both at the dining area and front desk
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, excellent breakfast
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Gaia Hotel. It was just steps away from the train station which made it so easy after a long overnight journey from the US. Our room was ready ahead of time and everyone we met that worked for the hotel was nice and extremely helpful. The breakfast was outstanding and was great even for us as vegans. I’d definitely stay here again
Stayed 1 night in Nov 2025