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Luna Azul Bacalar

2.5 star property

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Photo gallery for Luna Azul Bacalar

Outdoor pool
Exterior
Front of property
Superior Room | Individually decorated, individually furnished, laptop workspace
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Calle 18, Colonia 18 de Marzo, entre avenidas 21 y 19, Bacalar, QROO, 77934
  • Place, Fort of San Felipe
    ‪19 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪19 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, laptop workspace

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, laptop workspace

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, laptop workspace

Superior Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bacalar

Located in Carlos Salinas de Gortari, Luna Azul Bacalar is within a mile (2 km) of sights such as Lake Bacalar and Zócalo. This 17-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Zócalo - 17 min walk - 0.9 miles
  • Fort of San Felipe - 19 min walk - 1.0 mile
  • Municipal Spa of Bacalar - 19 min walk - 1.0 mile
  • Laguna Bacalar Ecological Park - 3 min drive - 1.1 miles
  • Ecopark Bacalar - 3 min drive - 1.1 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪I Scream Bar - ‬14 min walk
  • ‪La Bendición Dios - ‬6 min walk
  • ‪El Manati Bacalar - ‬14 min walk
  • ‪Christians Tacos - ‬15 min walk
  • ‪Las Marquesitas - ‬8 min walk

About this property

Luna Azul Bacalar

Guests of Luna Azul Bacalar enjoy an outdoor pool, free WiFi in public areas, and a business center. Free parking is included with your stay. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a garden and a picnic area.
32-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and designer toiletries. Furnished balconies or patios, ceiling fans, and phones are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Exterior
Casa Aakal Lagoon Front
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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.6 out of 10, Excellent, 331 reviews
$75 nightly
The price is $94
Jun 30 - Jul 1
Total with taxes and fees
Casa Aakal Lagoon Front

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 10 spaces per unit)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 2024
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 52.79 per accommodation, per night
  • Destination fee: MXN 50.91 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Luna Azul Bacalar Hotel
Luna Azul Bacalar bacalar
Luna Azul Bacalar Hotel bacalar

Frequently asked questions

Are free cancellation options available at Luna Azul Bacalar ?

Luna Azul Bacalar provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Luna Azul Bacalar ?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Luna Azul Bacalar on Jun 17, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Luna Azul Bacalar ?

This hotel is situated in Carlos Salinas de Gortari within a short 18-minute walk of Fort of San Felipe and also 17 minutes on foot from Zócalo. You'll also find Laguna Bacalar Ecological Park and Lake Bacalar within a short drive.

Will I be able to park at Luna Azul Bacalar ?

Yes, uncovered self parking is offered for free at the hotel. You'll find a max of 10 spaces per unit.

Does Luna Azul Bacalar include a casino on the premises?

No, Luna Azul Bacalar doesn't have a casino.

Will I find an indoor pool at Luna Azul Bacalar ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Luna Azul Bacalar ?

Couples staying at this hotel will appreciate amenities like Netflix and a rainfall showerhead as well as an outdoor pool.

Does Luna Azul Bacalar have a hot tub?

No, there isn't a spa tub at this hotel.

Does Luna Azul Bacalar feature a restaurant that includes a breakfast menu?

No, Luna Azul Bacalar doesn't have a restaurant that serves breakfast.

Will Luna Azul Bacalar allow pets to stay for free?

Yes, dogs stay free at Luna Azul Bacalar and the property also provides food and water bowls.

Does Luna Azul Bacalar have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Luna Azul Bacalar ?

The closest major airport to Luna Azul Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23.4 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 20.6 mi away.

Can I book a room with a balcony at Luna Azul Bacalar ?

No, there aren't any guestrooms at Luna Azul Bacalar that offer a balcony.

Luna Azul Bacalar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 57 reviews
Rating 8 - Good. 18 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heinrich

Liked: Cleanliness, property conditions & facilities
Clean room, staff is very nice, very professional. Overall great service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Super cute hotel. Has a parking which is a plus. Super clean and staff is very good. Recommendable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Bacalar. Away from all the noise yet conveniently located and the staff is 👌
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with a friendly staff. Very satisfied and well worth the price.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Erika

Liked: Staff & service
Mini fridge and coffe maker
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like the surrounding area where it is located. Not pleasant area to walk. A mechanic shop with old cars on the street. Trash, no green area at all. The fascility is nice but the neighborhood not.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities
Hôtel très calme en bordure de Bacalar. C'était très calme, ce qui était parfait car nous étions à Bacalar lors du Carnaval qui se déroulait dans le centre. Les chambres sont grandes et disposent d'un comptoir avec un évier, ce qui était très pratique en famille pour nettoyer des biberons ou faire des petits déjeuner rapides. La piscine est au centre et il n'y a jamais eu personne qui s'y est baigné lors de notre sejour, donc ce n'était pas bruyant. Les lits sont confortables bien qu'un peu petits pour 2. Il y a des rideaux occultants, ce qu'il n'y a pas partout au Mexique. On est à 5/7 mn du centre en voiture et c'est facile de se garer dans Bacalar.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Las almuadas un poco duras para mi gusto pero todo lo demás muy limpio y buena atension
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, sí regresaría definitivamente es encantador.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Azucena Gisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta calefacción a la alberca y dar mantenimiento a las regaderas
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Matti

Liked: Cleanliness, staff & service, amenities
Siisti ja tilava huone, josta käynti suoraan uima-altaalle, mukava henkilökunta
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy agradable, Martha es muy agradable y profesional.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy cómoda y amplia, muy limpia, nos pareció muy bueno que tengan estacionamiento, el personal muy amables, atentos y muy al pendiente de los huéspedes además de que la decoración del hotel es muy bonita, sin duda volveremos!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Siegrid isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen valor por tu dinero.

Personal muy amable y servicial. Muy cómodo y limpio con estacionamiento. Si volveria.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Esta a 15 metros de la carretera principal y en taxi todo cerca , y baratos , 25 a 40 pesos la dejada, solo los rápidos de Bacalar a 30 minutos y 200 pesos
Stayed 4 nights in May 2025
Verified

8/10 Good

francisco j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto es muy grande y comodo el precio es poco alto
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia, pocos cuartos, no tuvimos ruido, buena atencion. No hay restaurante y no esta en el centro , pero estos quedan a 5 minutos en auto y 15 caminando.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
La atención muy buena. Costo bajo
Verified

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama no fue lo confortable que esperaba, tenía una para rota el box.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Erika Tzetzangari

Liked: Cleanliness, staff & service
El hotel es bonito, familiar. Habitaciones amplias pero no cuentan con un sistema de drenaje adecuado, huele mucho a drenaje, poca presión del agua. El lavabo un poco atascado, no bajaba bien el agua ni en el excusado o en el lavabo. Hubo una situación de ves bugs pero se solucionó de inmediato. El personal muy atento. Falta un frigobar y que te dejen más amenidades de limpieza.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funcional

Hotel funcional, a 30 minutos caminando del centro. Limpio. La atención de Martha y José espectacular. La de Carlos, nefasto. La piscina necesita caldera, el agua está fría. Pocos lugares cerca para comer. Varias tienditas. No tienen frigobar
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Una muy buena opción de hospedaje.. recomendado
Stayed 2 nights in Nov 2024