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Casa Lua by Ambar

Property class: 3

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
Av Costera, 590, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪1 min walk‬
  • Place, Lake Bacalar
    ‪1 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪13 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony | In-room safe, WiFi (free), bed sheets

Deluxe Suite, Balcony

  • Bay view
  • 118 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Garden View

Family Suite, Garden View | In-room safe, WiFi (free), bed sheets

Family Suite, Garden View

  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Classic Room

Classic Room | In-room safe, WiFi (free), bed sheets

Classic Room

  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Bungalow, Lagoon View

Family Bungalow, Lagoon View | In-room safe, WiFi (free), bed sheets

Family Bungalow, Lagoon View

  • Lagoon view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Bungalow, Lagoon View

Deluxe Bungalow, Lagoon View | In-room safe, WiFi (free), bed sheets

Deluxe Bungalow, Lagoon View

  • Lagoon view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bacalar

Located in Magisterial, Casa Lua by Ambar is adjacent to Lake Bacalar and within a 15-minute walk of popular sights like Laguna Bacalar Ecological Park. This 6-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Municipal Spa of Bacalar - 1 min walk - 0.0 miles
  • Lake Bacalar - 1 min walk - 0.1 miles
  • Fort of San Felipe - 6 min walk - 0.4 miles
  • Zócalo - 8 min walk - 0.5 miles
  • Laguna Bacalar Ecological Park - 13 min walk - 0.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive

Restaurants

  • ‪Navieros Bacalar - ‬3 min walk
  • ‪Albahaca - ‬9 min walk
  • ‪I Scream Bar - ‬10 min walk
  • ‪Pizzeria Bertilla - ‬8 min walk
  • ‪La Trattoria 46 - ‬8 min walk

About this property

Casa Lua by Ambar

Guests of Casa Lua by Ambar enjoy features like an indoor pool, free WiFi in public areas, and local meal delivery service. Staff members can answer questions about accommodations, and also provide concierge services. This smoke-free hotel also has a garden.
Guests can expect to find free WiFi. Microwaves, safes, and local meal delivery service are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 1,000; reservation required

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Microwave

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: MXN 1000.00

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do around Casa Lua by Ambar?

This hotel is situated in Magisterial within a short 1-minute walk of Lake Bacalar and also 13 minutes on foot from Laguna Bacalar Ecological Park. You'll also find Fort of San Felipe and Municipal Spa of Bacalar less than a mile away.

Is there parking available at Casa Lua by Ambar?

No, there isn't parking at this hotel.

Does Casa Lua by Ambar include a casino at the property?

No, Casa Lua by Ambar doesn't have a casino.

Will I find an indoor pool at Casa Lua by Ambar?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Casa Lua by Ambar a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as a restaurant and an indoor pool.

Are there hot tubs at Casa Lua by Ambar?

No, there isn't a spa tub at this hotel.

Does Casa Lua by Ambar feature a restaurant that includes a breakfast menu?

Yes, Casa Lua by Ambar serves free cooked-to-order breakfasts each morning from its restaurant.

Will Casa Lua by Ambar allow pets to stay free of charge?

No, pets aren't allowed at Casa Lua by Ambar.

Are there connecting rooms at Casa Lua by Ambar?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Casa Lua by Ambar?

The closest major airport to Casa Lua by Ambar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23.5 mi away (39 minutes by car). Another top airport is Corozal (CZH), which is around 20.1 mi away.

Are there rooms with balconies at Casa Lua by Ambar?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy lagoon and garden views.

Casa Lua by Ambar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Aaron

la habitación estaba en buenas condiciones solo unos detalles en la limpieza por mejorar, el personal de recepción deja que decear en el servicio. el lugar está bonito pero hace falta un poco de mantenimiento y limpieza en las áreas comunes.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Samuel

Excelente lugar, nuestro favorito en bacalar. Ubicación inigualable, el servicio increíble, pet friendly, mi perrita amo el lugar y la gente.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

José

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Melinda

Stayed 2 nights in Oct 2025