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AGAM Hotel

3.0 star property
Hotel with free breakfast, steps from Laguna Bacalar Ecological Park
VIP Access

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Photo gallery for AGAM Hotel

Outdoor pool
Front of property
Exterior
Standard Double Room | 1 bedroom, minibar, in-room safe, blackout drapes
Deluxe Double Room | 1 bedroom, minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 5 entre calle 30 y 32, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Fort of San Felipe
    ‪10 min walk‬
  • Municipal Spa of Bacalar
    ‪18 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪40 min drive‬
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Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Bacalar

Located in Mario Villanueva Madrid, AGAM Hotel is adjacent to Laguna Bacalar Ecological Park and within a 10-minute walk of other popular attractions like Lake Bacalar. This 16-room, 3-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.2 miles
  • Fort of San Felipe - 10 min walk - 0.6 miles
  • Municipal Spa of Bacalar - 18 min walk - 1.0 mile
  • Cenote Negro - 4 min drive - 1.4 miles
  • Cenote Cocalitos - 7 min drive - 3.2 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬9 min walk
  • ‪El Sazón a la Mexicana - ‬3 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬4 min walk

About this property

AGAM Hotel

Hotel with free breakfast, steps from Laguna Bacalar Ecological Park
An outdoor pool and free WiFi in public areas are features at AGAM Hotel. You can put free offsite parking to good use if you drive. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage.
Guests can expect free WiFi and flat-screen TVs with digital channels. Other standard amenities include minibars and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

AGAM Hotel Hotel
AGAM Hotel Bacalar
AGAM Hotel Hotel Bacalar

Frequently asked questions

What's there to see within easy reach of AGAM Hotel?

This hotel is situated in Mario Villanueva Madrid within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. You'll also find Fort of San Felipe and Municipal Spa of Bacalar less than a mile away.

Is there parking available at AGAM Hotel?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does AGAM Hotel feature a casino?

No, AGAM Hotel doesn't have a casino.

Will I find an indoor pool at AGAM Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is AGAM Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and free breakfast.

Does AGAM Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does AGAM Hotel have a restaurant that serves breakfast?

AGAM Hotel offers free continental breakfast each morning though there is no restaurant.

Will AGAM Hotel allow pets to stay for free?

No, pets aren't allowed at AGAM Hotel.

Does AGAM Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from AGAM Hotel?

The closest major airport to AGAM Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 24.3 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is around 20.9 mi away.

Are there rooms with balconies at AGAM Hotel?

No, there aren't any guestrooms with balconies at AGAM Hotel.

AGAM Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 62 reviews
Rating 8 - Good. 15 out of 62 reviews
Rating 6 - Okay. 3 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Montana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location, friendly staff and nice outdoor vibe. The rooms weren’t exactly as expected and the breakfast was always out of something each day but all in all a good stay
Stayed 4 nights in Feb 2025

8/10 Good

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wel loved the free bike rentals - lots of birds and plants - close to the downtown and beach. Lovely place to stay !
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their free breakfast was more than adequate, a/c worked well, hotwater was great and the fridge was a nice touch
Stayed 4 nights in Dec 2024

10/10 Excellent

Werner

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with a very zen vibe. Wonderful friendly and helpful staff especially Camila. Only issue was with the hot water one day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, especially Camila.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Alain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very careful
Stayed 3 nights in Oct 2024

6/10 Okay

José Luis

Liked: Cleanliness
It was ok, for one night hotel .. not recommended for long stays..
Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue mi primera vez en Bacalar con mi pareja y nos encantó, el hotel está en una muy buena ubicacion, y la atención de maravilla. Definitivamente regresamos.
Stayed 3 nights in Aug 2024

8/10 Good

Ivan Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Sami, Dearborn Heights

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it and definitely plan to go back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute treat to stay at the Agam. The breakfast which was included was delicious. I opted for the avocado toast every morning which was so delicious, as well as the coffee and fruit, granola and yogurt. Nestor was brilliant as he was so helpful and friendly. The room was small but cozy and the pool and surrounding areas was lovely. Our stay was perfect! Do not hesitate to book this hotel. We loved it.
Stayed 5 nights in Jan 2024

10/10 Excellent

Scott

Stayed 2 nights in Jan 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service
The room was clean, A/C kept room cool and comfortable, staff was alway cleaning to maintain property and pool sparking clean, every morning the staff woul great me with a smile, and ask how i slept. I would definitely go back in my next visit to Bacalar. every
Stayed 4 nights in Jun 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minha casa em Bacalar

Tudo foi ótimo ! Staff muito educado , gentil e prestativo. Boa localização e perto de muitos restaurantes . Gostei muito do hotel e da Happy Hour !
Stayed 6 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge F Diaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy comodo, tiene lo necesario. El staff muy amable y accesible.
Stayed 1 night in Feb 2025

4/10 Poor

Chloé

Disliked: Staff & service

Je ne recommande pas

L’hôtel n’était pas à la hauteur de nos attentes, personnel désagréable (à part la blonde à la réception que a été top pour résoudre notre problème). De plus notre climatisation ne fonctionnait pas il faisait très très froid dans la chambre nous avons dû demander à 5 reprises pour que quelqu’un vienne nous aider. Pour une nuit ça fait l’affaire mais pas pour plus. Si vous n’allez pas au petit déjeuner vous n’aurez pas de service d’étage malgré de très fortes pluies la veille donc forcément un coup de balai aurait été le bienvenue. Il y a des trous dans les draps et des taches sur les serviettes… Je ne recommande pas
Stayed 3 nights in Jan 2025

8/10 Good

Nicolás Emanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Gloria luz

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El hotel está lindo, pero las habitaciones están muy pequeñas. La atención de las personas que están en recepción y en restaurante es muy mala, tienen mala actitud y tratan mejor a los extranjeros que a los nacionales. No volvería a quedarme ahí
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cloude

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing ! Nestor, Amber and Adrian were super helpful and gave us the best experience. We felt so safe and taken care of. The room is cosy and has a lot of space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tereza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien general, excelente atención del personal!
Stayed 2 nights in Aug 2024