Rolled in late Sun -reserved for Sun-Thurs nights…which gave extra 3.5 hours to clean the place…didn’t happen. Host said previous guest was there for a month and left a “disaster”…true words! Here is a list of things that weren’t right - storm door missing, door frame loose as I opened door (could have pushed door open while locked), refrig door pock-marked with divots/scratches and left to rust, coffee pot dirty ( I cleaned it), dead spider on mini blinds (I removed it), cheap plastic trash can with foot pedal that did not work in kitchen (had to set lid on floor), huge load of towels left damp in dryer (I finished drying them), downstairs bathroom has a slow draining sink (if I had a Drain Weasel, I would have fixed it), LR rug had Dorito chips strewn all about (I cleaned it up), couch had cookie crumbs all over (I cleaned it), LR rug and couch pillows smelled like wet dog/dog urine, back patio had dog toys left behind (so that checked out with dog smells), found front storm door propped up against back wall on patio, several steps up to second floor were not flush with floor…protruded upwards from leading edge at a 15-20 degree angle (definite tripping hazard for small kids and older adults), in middle BR found spent sunflower seeds all around floor near bed (I picked up many pieces but left many behind - had made a 15 hr trip and was tired of cleaning this place up), found a large yellow stain on pillow/comforter in same room (assumed this was dog urine stain & removed both items from bed), all mattresses were cheap and uncomfortable, wife removed handful of hair from main tub, found pink/red mold all over main tub plastic shower liner, saw two bugs and a mosquito emerge from broken tile in main tub (I killed all 3 insects but grandson woke with 3 mosquito bites next morning), main bed headboard is extremely loose, main bathroom floor tile is missing grout and loose/cracked in several places, all TV remotes had dead batteries (I bought & replaced batteries in living room remote). I visited family all day Mon and came back to this smelly/nasty place late that night. I emailed host that we wanted to check out next morning and asked to be reimbursed for Tues thru Thu nights. She wanted to have cleaner come back on Tues to “make it right” before reimbursing us. No way one cleaner could make this place right in one day. She performed her own sniff test and couldn’t smell dog/urine, so refused to refund us. We checked out and paid $500 to stay at a