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Baymont by Wyndham Augusta West

2.5 out of 5.0
  • Free continental breakfast
  • Free WiFi in rooms and ...
  • Free parking
  • Outdoor pool

Recent guest reviews

sink did not drain. shower rod was broken such that the shower curtain was arced downward and shower curtain would not stay up Worst of all was finding a pair of underwear under the sheets of the supposedly newly made bed with clean sheets on the night we arrived. the manager herself was apologetic, nice, and changed the bedding. since the hotel was full, we could not change rooms, but we wanted to see that we were getting clean bedding anyway. To top this off, we were not offered any form of apologetic compensation, such as a reduced rate or full refund. because I asked about points for my stay, the manager called later to indicate she would give me points although not typically allowed since this was an Orbitz booking. Had I not asked about points, I would have not even received this minimal apologetic compensation. Ke y message: check the bedding in this hotel before accepting the room you are assigned and start unpacking.

The parking was close to the building and each parking spot had enough room to park

This property needs attention!! Parking lot has abandoned vehicles. Outdoor pool was cloudy...desperate for chemicals. Could not get a printed receipt. Asked 2 people. Room...chipped tub, caulk missing, back plate to the handle was coming off. Walls and baseboards are filthy throughout the whole hotel. Breakfast... empty cereal dispenser. 2 trash containers overflowing all morning. Hot food- (opinion) not good at all.

No one was outright rude. It's just that no in this hotel cares. It was a long shot, but we asked for an early check-in, but we could not, and that was alright. We came back at 3 (check-in time) and we were in our room by 3:50 with a lack of clean linens due to only one washing machine. We were given 2 towels. We headed for the pool. Cloudy, hairy, buggy...Having an efficient fridge in room was the greatest perk. The idea of having the microwave in room was nice, but it smelled of Ramen feet. Housekeeping is a hard job, but it is a job and for the love of God people, do your jobs. Don't glare at guests, and rub your belly, when they walk by and smile. Use the elevator! Those carts are huge. But grow up. Don't act irritated when I want to use the elevator too. Dust the rooms on the 4th floor. And clean the damn t.v. screen. It doesn't matter though. You can't watch t.v. when the batteries you are given at the front desk for the remote don't work. Someone had a diaper rash cream explosion??? I hope... in room 421. On the the nightstand and chair arm. Wyndham! Replace the carpet in ALL THE ROOMS! Glad I brought my houseshoes. The baby daddies and boyfriends, hanging out at the back door, need to go. The bed linens appeared to be fresh and the bed was comfy. I actually meant to book at the Baymont in downtown Augusta and I will not make the same mistake twice. I don't know that I would ever book at a Wyndham again.

After we came in late and slept and we're about to check out, we found out there was absolutely no hot water

Room reserved for my 18yo granddaughter who traveled to Augusta for het boyfriends graduation. Arrived finding that i had booked her reservation in a bad neighborhood. I thought i was booking at the I20 Baymont. She was afraid to stay there and moved to the Baymont ay the I20 location. Was charged again. Bad experience gor a first time out on her own😣

The room stunk. Microwave was making weird noises. Staff was very efficient in fixing the problems. Found a bed bug as we were leaving.

The warm water did not work in the shower, The towels had holes one appeared to have brown poop stain on. I never have wrote a bad review. I would like a refund!

Front desk at check in needs a personality. My room had Table/desk had crumbs on it, stir stick on the floor (obvious didn’t vacuum) used soap in shower along with used washed cloth. However I did have some very nice housekeepers ask me a few hours after check in if I want my room cleaned, they were the only two friendly staff I came across.

First woman I dealt with upon Arriving was very rude, I will not be staying here again

comfortable bed. shower was good. I would stay here again if i had to go back to GA

Lady at desk was disinterested when I came in.. was sent to a room that was not made up...second room was okay, but bathroom grout in shower has mildew on it and when I used the hairdryer, the whole unit came out of the wall. Breakfast was mediocre. Hard to get to.

Conveniently located right next to I-20 & within minutes of the Masters Tournament. Rooms were very clean with furnishings a little worn. Appreciated the complimentary toothbrushes, toothpaste, shaving cream, deodorant, shampoo, conditioner, & body lotion. Nice touch. There was what looked like a speaker vent on the wall in the bathroom from which noises were emanating. We kept the bathroom door closed so as not to hear them while we were sleeping. We were provided an ironing board but no iron. Breakfast was a bit below average. Food salty and orange juice watery. The price was exorbitant for the type of accommodation provided but typical for Masters week. The demand for accommodations allows the hotels to upcharge. Would stay here again for a short 3-day, 2-night trip to the Masters.

Crappy (and cheap) construction work, outside entrance is unkept. Spend the extra money for Baymont- Ft. Gordon, it's updated, the grounds are clean, the staff is polished, and it feels safer! The West location wasn't worth the dollars saved.

I really enjoyed my stay and the rooms was very clean..My morning was topped off with a good hot breakfast.

The first room had "blood stains"and I don't know what the black bits were in the shower. My last night the police raided the hotel to find a suspect. I was followed by an extra "friendly" guest for a night. The Night Manager was super nice and helpful. Rooms aren't cleaned daily. I found hair in the washcloths and towels.

Close to freeway e z to find fabric store next door Freebie breakfast with variety & well maintained Clean large rooms Too bad they are NOT pet friendly like some other Baymounts are

629 Nw Frontage Road Augusta GA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Baymont by Wyndham Augusta West places you within a 10-minute drive of popular sights such as Augusta National Golf Club and Augusta State University. This 123-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and a desk.


Property features

Guests staying at Baymont by Wyndham Augusta West enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, Non Smoking

Full 2 | Sleeps 5

Suite, 1 Bedroom, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

King 1 | Sleeps 2

Guest reviews for Baymont by Wyndham Augusta West

Everyone (14) Couples (8) Business (2) Family (10) Other (3) Friends (1)
2
Partner Couples

sink did not drain. shower rod was broken such that the shower curtain was arced downward and shower curtain would not stay up Worst of all was finding a pair of underwear under the sheets of the supposedly newly made bed with clean sheets on the night we arrived. the manager herself was apologetic, nice, and changed the bedding. since the hotel was full, we could not change rooms, but we wanted to see that we were getting clean bedding anyway. To top this off, we were not offered any form of apologetic compensation, such as a reduced rate or full refund. because I asked about points for my stay, the manager called later to indicate she would give me points although not typically allowed since this was an Orbitz booking. Had I not asked about points, I would have not even received this minimal apologetic compensation. Ke y message: check the bedding in this hotel before accepting the room you are assigned and start unpacking.

By on Jul 18, 2019

Review comment responded on Jul 19, 2019

Dear Anonymous, Thank you for reviewing Baymont Augusta West. Your feedback is very important to us and will be used to help us make improvements as needed. I remember the issue with your room very well as I was the manager who came and attended to your room. I sincerely apologize then and now for the issue with your bed. Seeing that you booked via a third party and paid online I felt that giving you Wyndham rewards points were a sufficient means of compensation since you were not receiving points for your stay. As I explained to you, since you booked and paid on line discounting your stay was not the best option. I do recall you being very thankful for the points once I explained that you would be rewarded for your stay. Once again I am very sorry that you may not have enjoyed your stay or feel compensated, but I was more than courteous and generous in resolving your unpleasant stay. Thank you for visiting with us while in the Augusta area.

5
Families

The parking was close to the building and each parking spot had enough room to park

By on Jun 30, 2019

Review comment responded on Jul 1, 2019

Dear Guest, Thank you for reviewing Baymont by Wyndham. Your feedback is greatly appreciated.

1
Everyone

By on Jun 21, 2019

Review comment responded on Jun 21, 2019

Dear Guest, Thank you for reviewing Baymont by Wyndham West. We apologize if we failed to meet your expectations.

2
Everyone

This property needs attention!! Parking lot has abandoned vehicles. Outdoor pool was cloudy...desperate for chemicals. Could not get a printed receipt. Asked 2 people. Room...chipped tub, caulk missing, back plate to the handle was coming off. Walls and baseboards are filthy throughout the whole hotel. Breakfast... empty cereal dispenser. 2 trash containers overflowing all morning. Hot food- (opinion) not good at all.

By , from Indianapolis on Jun 18, 2019

Review comment responded on Jun 19, 2019

Dear Guest, Thank you for reviewing Baymont by Wyndham West. I apologize if we failed to meet your expectations. Your feedback is very important to us and will be used to make improvements in areas needed. Please not that our pool was closed yesterday for cleaning and may have been cloudy before our pool vendor arrived. When you book via Orbitz or Expedia the hotel does not give you a receipt when you pay through a 3rd party because your receipt will not show any charges or the amount paid. Again we apologize for failing to meet your expectations.

2
Families

No one was outright rude. It's just that no in this hotel cares. It was a long shot, but we asked for an early check-in, but we could not, and that was alright. We came back at 3 (check-in time) and we were in our room by 3:50 with a lack of clean linens due to only one washing machine. We were given 2 towels. We headed for the pool. Cloudy, hairy, buggy...Having an efficient fridge in room was the greatest perk. The idea of having the microwave in room was nice, but it smelled of Ramen feet. Housekeeping is a hard job, but it is a job and for the love of God people, do your jobs. Don't glare at guests, and rub your belly, when they walk by and smile. Use the elevator! Those carts are huge. But grow up. Don't act irritated when I want to use the elevator too. Dust the rooms on the 4th floor. And clean the damn t.v. screen. It doesn't matter though. You can't watch t.v. when the batteries you are given at the front desk for the remote don't work. Someone had a diaper rash cream explosion??? I hope... in room 421. On the the nightstand and chair arm. Wyndham! Replace the carpet in ALL THE ROOMS! Glad I brought my houseshoes. The baby daddies and boyfriends, hanging out at the back door, need to go. The bed linens appeared to be fresh and the bed was comfy. I actually meant to book at the Baymont in downtown Augusta and I will not make the same mistake twice. I don't know that I would ever book at a Wyndham again.

By on Jun 4, 2019

Review comment responded on Jun 5, 2019

Dear Felicia, Thank you for reviewing Baymont Inn and Suites. Your feedback is very important to us and will be used to help us make improvements in areas needed. We apologize if we failed to meet your expectations. I did look into the issues you have addressed and wanted to reach out to you, but I cannot find any bookings matching your name and the room number you mentioned. Again, I apologize for failing to meet your expectations during your recent stay.

2
Everyone

After we came in late and slept and we're about to check out, we found out there was absolutely no hot water

By on May 27, 2019

Review comment responded on May 27, 2019

Dear Guest, Thank you for reviewing Baymont Inn and Suites. Your feedback is very important to us and will be used to help us make improvements in areas needed. I apologize if we failed to meet your expectations. We are working very hard to address all the issues here at Baymont and hope to offer our guest better and improved experiences going forward.

1
Partner Couples

Room reserved for my 18yo granddaughter who traveled to Augusta for het boyfriends graduation. Arrived finding that i had booked her reservation in a bad neighborhood. I thought i was booking at the I20 Baymont. She was afraid to stay there and moved to the Baymont ay the I20 location. Was charged again. Bad experience gor a first time out on her own😣

By , from Hiawassee ga on May 26, 2019

Review comment responded on Jun 21, 2019

Dear Ms. Abigail, Thank you for taking the time to give us a review here at Baymont by Wyndham Augusta West. We appreciate all feedback and will use it to make future stays warm and welcoming for all guests. Have a great day!

1
Friends Business Business Travelers

The room stunk. Microwave was making weird noises. Staff was very efficient in fixing the problems. Found a bed bug as we were leaving.

By on May 20, 2019

Review comment responded on May 20, 2019

Dear Guest, Thank you for reviewing Baymont Inn and Suites. Your feedback is very important to us. In addition to this review, I do hope that you informed the front desk staff about the condition of your room when checking out so that we were able to address your concerns.

5
Everyone

By on Apr 16, 2019

1
Friends

The warm water did not work in the shower, The towels had holes one appeared to have brown poop stain on. I never have wrote a bad review. I would like a refund!

By on Apr 10, 2019

Baymont by Wyndham Augusta West

629 Nw Frontage Road, Augusta, GA 30907
url importing https://www.orbitz.com/Augusta-Hotels-Baymont-by-Wyndham-Augusta-West.h21717-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.