Best Western Plus Waterville Grand Hotel

3.0 star property
Hotel in Waterville with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Waterville Grand Hotel

2 restaurants, breakfast, lunch, dinner served; American cuisine
Room amenity
Lobby
Indoor pool
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym

Explore the area

View in a map
375 Main Street, Waterville, ME, 04901
  • Colby College
    ‪2 min drive‬
  • Kennebec River
    ‪2 min drive‬
  • Waterville Opera House
    ‪4 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 319 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Waterville

Within a short walk of First Congregational Church, Best Western Plus Waterville Grand Hotel is within 2 miles (3 km) of Kennebec River. This hotel has 138 rooms and welcomes guests with conveniences like 2 restaurants, an indoor pool, and free self parking.

What's nearby

  • Colby College - 2 min drive - 0.7 miles
  • Kennebec River - 2 min drive - 1.2 miles
  • Waterville Opera House - 4 min drive - 1.8 miles
  • Redington Museum - 4 min drive - 2.0 miles
  • Thomas College - 9 min drive - 4.5 miles

Getting around

  • Waterville, ME (WVL-Robert Lafleur) - 7 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Cappza's Pizza - ‬2 min drive
  • ‪Sunrise Bagel - ‬5 min drive

About this property

Best Western Plus Waterville Grand Hotel

Hotel in Waterville with 2 restaurants and a fitness center
Guests staying at Best Western Plus Waterville Grand Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect WiFi and 50-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free newspapers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 for adults and USD 1 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • O Briens Irish Pub
  • O Briens Irish Restaurant

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 1 for adults and USD 1 for children
  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Frequently asked questions

What can I see near Best Western Plus Waterville Grand Hotel?

This hotel is located in Waterville within a short 14-minute walk of First Congregational Church. You'll also find Kennebec River and Waterville Opera House within a short drive.

How much does it cost to stay at Best Western Plus Waterville Grand Hotel?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Waterville Grand Hotel on Aug 18, 2025 start from $139.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Waterville Grand Hotel?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Best Western Plus Waterville Grand Hotel have a casino on the premises?

No, Best Western Plus Waterville Grand Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Waterville Grand Hotel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Best Western Plus Waterville Grand Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Best Western Plus Waterville Grand Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Waterville Grand Hotel have a restaurant with a breakfast menu?

Yes, Best Western Plus Waterville Grand Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Best Western Plus Waterville Grand Hotel allow pets to stay for free?

Yes, pets stay free at Best Western Plus Waterville Grand Hotel.

Are there connecting rooms at Best Western Plus Waterville Grand Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Waterville Grand Hotel?

The closest major airport to Best Western Plus Waterville Grand Hotel is Waterville, ME (WVL-Robert Lafleur), which is 4.7 mi away (7 minutes by car). Another top airport is Augusta, ME (AUG-Augusta State), which is located 21.9 mi away (24-minute drive).

Can I book a room with a balcony at Best Western Plus Waterville Grand Hotel?

No, you won't find guestrooms with balconies at Best Western Plus Waterville Grand Hotel.

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1004 reviews
Rating 8 - Good. 338 out of 1004 reviews
Rating 6 - Okay. 161 out of 1004 reviews
Rating 4 - Poor. 109 out of 1004 reviews
Rating 2 - Terrible. 82 out of 1004 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay!!!

Service was absolutely the best! The room was very clean with a mattress that was super comfortable! 12 pm standard check out time was welcome after a night out. The included breakfast was served by wonderful staff an amazingly fast!!! I strongly recommend this location.
Stayed 1 night in May 2025

2/10 Terrible

Owen

Traveled with partner, Traveled with family
This place is not what it advertised. The bed is okay
Stayed 1 night in May 2025

2/10 Terrible

Drew

I did not check in how don i get a refund
Stayed 1 night in Apr 2025

8/10 Good

Tanner

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
The full bed are small. Ok for 1 person. But they are comfy. Staff was great. Was very hot in the pool area. Otherwise it was a good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean, the only downside is they advertise having a hot tub but it is never open.
Stayed 1 night in Apr 2025

4/10 Poor

KACY

Traveled with family

Room turned over before we even checked out....

Sunday morning we walked to our truck to put bags in it and came back in to hang out for a bit before leaving. When we got back to our room it was already being cleaned. We didnt check out and still had our key cards. Warning if you leave your room unattended Sunday morning it will be cleaned ragardless if they know if you are returning or not.
Stayed 1 night in Apr 2025

6/10 Okay

ROBERT

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room smelled like Urine and we were woken up to ants crawling on us during the middle of the night in our bed. We have stayed at this hotel several times and appears it is slowly declining in quality. We paid $170.00 for 1 night and at BEST received a $85.00 a night room/stay. Seems like there are a lot of homeless people being boarded there. A lot of people out in the parking lot hanging around and sitting in cars as people come and go.
Stayed 1 night in Apr 2025

4/10 Poor

Hannah

Stayed 1 night in Apr 2025

10/10 Excellent

Duane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed over night but the place very nice and clean. Breakfast was very good!
Stayed 1 night in Apr 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ssssssssssssssssssssssssssss
Stayed 2 nights in Apr 2025

10/10 Excellent

Beverly A

Traveled with family
Liked: Cleanliness, staff & service
A little disappointed that they advertised a hot tub but it was not open or available to use. Property could use an upgrade. Pool was missing a lot of tiles and room where pool was, was quite filthy looking. Very old furniture in the rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality
Stayed 1 night in Apr 2025

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Enjoyed the bar and restaurant although at times the staff needed more help. The hot tub wasn't working. I'd stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Hunter

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Immediately upon entering the room I was hit by a wet dog smell, smelled of urine, the carpet was nasty, gum stuck to it. I had to leave because the smell was so overpowering I was not able to sleep comfortably.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Denise

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trinity

Stayed 1 night in Apr 2025

6/10 Okay

Dennis

Traveled with family
Disliked: Staff & service
One worker in the restaurant was not friendly and was very rude to me when I asked a question
Stayed 1 night in Mar 2025

2/10 Terrible

Ethan

Stayed 1 night in Mar 2025