4/10 Poor
Olivia
Traveled with family
Apr 22, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Have been before - look it isn't 5 star but it was decent and great location-wise. Wow, did it go down in quality - so much so I will never go back. Walked into room - the smell was horrible, a damp smell near bathroom (maybe due to lack of any barrier from open shower to the carpet in hallway), and a strong smell of urine. Found it from a pillow on the bed which seeped through layers of bedding, as well as in the living room near couch. It was so noticeable there is no way someone cleaning would not have realized. Also, must be a wasp nest close cause wasp after wasp flew in. Wifi weak but manageable, overall state very 'sticky' - tables, kitchen - just overall grubby. Staff came to give another blanket when asked but also had to ask for more towels as they gave 4 when there was 5 of us. Was really happy to leave, which is an unfortunate thing to say about a short holiday at a place which was much better only a few years ago.