Aparthotel

Quest Auckland

4.0 star property
Aparthotel units with kitchenettes, 6-minute walk to University of Auckland

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Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock
Standard Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
363 Queen Street, Auckland, 1
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Studio Apartment

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Two Bedroom Executive Apartment

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Studio Executive

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Auckland

Located in Auckland Central Business District, Quest Auckland is a leisurely stroll from popular sights such as University of Auckland and Sky Tower. Each of the 70 rooms at this aparthotel includes a kitchenette, a balcony, and an iPod dock.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 miles
  • University of Auckland - 3 min walk - 0.2 miles
  • Auckland Town Hall - 3 min walk - 0.2 miles
  • Sky Tower - 10 min walk - 0.6 miles
  • SkyCity Casino - 10 min walk - 0.6 miles

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 17 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Tanuki Sushi & Sake Bar - ‬2 min walk
  • ‪Kangnam Station - ‬3 min walk
  • ‪Joong Wha Ru - ‬1 min walk
  • ‪The Churchill Auckland - ‬2 min walk
  • ‪Le Garde-Manger - ‬1 min walk

About this property

Quest Auckland

Aparthotel units with kitchenettes, 6-minute walk to University of Auckland
At Quest Auckland, guests have access to free WiFi in public areas, a business center, and express check-in. Self parking is available for NZD 30 per night. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include express check-out, a terrace, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette and a balcony. Guests can expect to find free WiFi and a 32-inch TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an iPod dock, and a coffee maker. Weekly housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Limited onsite self parking (max 1 space per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 12 for adults and NZD 12 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 40.0 per day
  • Cribs/infant beds are available for NZD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free in-room WiFi is limited to 24 hours per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Frequently asked questions

Is free cancellation available at Quest Auckland?

Quest Auckland provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see close to Quest Auckland?

This aparthotel is situated in Auckland Central Business District within a short 11-minute walk of Sky Tower and also 11 minutes on foot from SkyCity Casino. You'll also find Queens Wharf and Auckland Ferry Terminal less than a mile away.

Is there parking available at this aparthotel?

Yes, secured parking is offered for NZD 30 per night with in/out privileges. You'll find a max of 1 space per unit.

Does Quest Auckland have a casino on the premises?

No, Quest Auckland doesn't have a casino.

Will I find an indoor pool at Quest Auckland?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Quest Auckland?

Couples staying at this aparthotel will value amenities like a kitchenette, kitchens in some apartments, as well as a terrace.

Does Quest Auckland have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Quest Auckland have a restaurant with a breakfast menu?

Quest Auckland offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Quest Auckland allow pets to stay for free?

No, pets aren't allowed at Quest Auckland.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How close is the airport from Quest Auckland?

The closest major airport to Quest Auckland is Auckland Intl. Airport (AKL), which is 13.3 mi away (26 minutes by car).

Are there rooms with balconies at Quest Auckland?

Yes, every apartment at Quest Auckland comes with a balcony with some featuring park or city views.

Quest Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1030 reviews
Rating 8 - Good. 417 out of 1030 reviews
Rating 6 - Okay. 103 out of 1030 reviews
Rating 4 - Poor. 21 out of 1030 reviews
Rating 2 - Terrible. 10 out of 1030 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation- very central to Auckland night life and the Civic theatre
Stayed 1 night in Sep 2025

10/10 Excellent

Moira

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very helpful and knowledgeable and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Hayley

Traveled with group
Liked: Cleanliness, property conditions & facilities
Quite noise with hydrovac on the street but otherwise good hotel for what we needed
Stayed 1 night in Sep 2025

10/10 Excellent

Md Humayun

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Nisha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love Quest and prefer staying at Quest apartments for its great customer service, cleanliness, safety and location ..
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Good all round. Good spot so will stay there more often.
Stayed 1 night in Aug 2025

10/10 Excellent

Sato

Liked: Cleanliness, property conditions & facilities
急な変更にもすぐ対応してくれた。人当たりがいいスタッフ。
Stayed 3 nights in Jul 2025

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, modern and easy check in. Excellent facilities and comfortable bed and lounge. Highly recommended
Stayed 1 night in Jun 2025

6/10 Okay

Elisabeth

Stayed 2 nights in Jun 2025

2/10 Terrible

Bryan

Disliked: Property conditions & facilities
Loud ringing sound from pipes, unable to sleep properly. Loud environment outside
Stayed 5 nights in May 2025

10/10 Excellent

Kylie

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and would definitely stay again.
Stayed 1 night in Apr 2025

6/10 Okay

John

Just ok

Just ok not 4 star accomodation In a good location Microwave didn’t work Outside of building not clean or very well lit at night. On 11th floor it smelt damp
Stayed 4 nights in Apr 2025

8/10 Good

Ghassan

Traveled with family
Liked: Cleanliness
Nice customer service and nice location. The washer and dryer in the room was a good addition.
Stayed 2 nights in Apr 2025

8/10 Good

Amelia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There’s been 3x false fire alarm during our stay. It’s scary and hassle to go down . I hope this alarm will be improved.
Stayed 4 nights in Mar 2025

6/10 Okay

Claude

Traveled with family
Liked: Amenities, property conditions & facilities
Personnel were very nice and accommodating. The area was not what I expected. Not as nice as I hoped. Room was ok, a bit dated.
Stayed 2 nights in Mar 2025

8/10 Good

sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Good proximity to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Fleur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, central & good value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was some confusion abt our room request before we arrived. However once we were onsite all was quickly resolved. The parking was tight as it is an urban garage. We were glad to have it available. Sat night there was beatung music from nearby venues all night. Otherwise unit was tip top, quiet and comfortable for our 5 night stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, room comfort

Excellent choice to spend a few days in Auckland

The front desk employees were very helpful, and the view front the apartment is great, thank you
From apartment 1603
Stayed 4 nights in Mar 2025