Aparthotel

Quest Auckland

4.0 star property
Apartment with kitchenette, steps from Queen Street Shopping District

Choose dates to view prices

Photo gallery for Quest Auckland

Stroll through the serene urban park, surrounded by lush trees and modern high-rise buildings.
Enjoy the city view from the balcony, relax in the living area, and cook a meal in the compact kitchen.
Standing tall amidst lush greenery, this high-rise building offers a serene urban retreat.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and large window.
Enjoy cooking with a central island, oven, and microwave, plus a window offering a city view.

Popular amenities

  • Breakfast available
  • Dryer
  • Parking available
  • Washer
  • Outdoor Space
  • Air conditioning

Explore the area

Map
363 Queen Street, Auckland, 1
  • University of Auckland
    ‪3 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • SkyCity Casino
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

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Room options

Studio Executive

  • 323 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Executive Apartment

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Standard Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Studio Apartment

  • 355 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, Quest Auckland is adjacent to Queen Street Shopping District and within a 10-minute walk of other popular attractions like University of Auckland. Each of the 70 rooms at this aparthotel includes a kitchenette, a balcony, and an iPod dock.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 miles
  • University of Auckland - 3 min walk - 0.2 miles
  • Sky Tower - 10 min walk - 0.6 miles
  • SkyCity Casino - 10 min walk - 0.6 miles
  • Auckland Ferry Terminal - 18 min walk - 1.0 mile

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 17 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Q Theatre - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers - ‬2 min walk
  • ‪Daldang - ‬2 min walk
  • ‪Kang Nam Station - ‬2 min walk

About this property

Quest Auckland

Apartment with kitchenette, steps from Queen Street Shopping District
At Quest Auckland, guests have access to free WiFi in public areas, a business center, and express check-in. Self parking is available for NZD 30 per night. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include express check-out, a terrace, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette and a balcony. Guests can expect to find free WiFi and a 32-inch TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an iPod dock, and a coffee maker. Weekly housekeeping is available.

Languages

English, Filipino

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Limited onsite parking (max 1 space per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 12 for adults and NZD 12 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 40.0 per day
  • Cribs/infant beds are available for NZD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free in-room WiFi is limited to 24 hours per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Frequently asked questions

Is free cancellation available at Quest Auckland?

Quest Auckland provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see close to Quest Auckland?

This aparthotel is situated in Auckland Central Business District within a short 1-minute walk of Queen Street Shopping District and also 11 minutes on foot from Sky Tower. You'll also find SkyCity Casino and Queens Wharf less than a mile away.

Is parking available on site at this aparthotel?

Yes, secured parking is offered for NZD 30 per night with in/out privileges. You'll find a max of 1 space per unit.

Does Quest Auckland have a casino on the premises?

No, Quest Auckland doesn't have a casino.

Will I find an indoor pool at Quest Auckland?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Quest Auckland?

Couples staying at this aparthotel will value amenities like a kitchenette, kitchens in some apartments, as well as a terrace.

Are there hot tubs at Quest Auckland?

No, this aparthotel doesn't have a spa tub.

Does Quest Auckland have a restaurant with a breakfast menu?

Quest Auckland offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Quest Auckland allow pets to stay for free?

No, pets aren't allowed at Quest Auckland.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How close is the airport from Quest Auckland?

The closest major airport to Quest Auckland is Auckland Intl. Airport (AKL), which is 13.3 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Quest Auckland?

Yes, every apartment at Quest Auckland comes with a balcony with some featuring park or city views.

Quest Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 991 reviews
Rating 8 - Good. 406 out of 991 reviews
Rating 6 - Okay. 101 out of 991 reviews
Rating 4 - Poor. 21 out of 991 reviews
Rating 2 - Terrible. 8 out of 991 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and would definitely stay again.
Stayed 1 night in Apr 2025

6/10 Okay

John

Just ok

Just ok not 4 star accomodation In a good location Microwave didn’t work Outside of building not clean or very well lit at night. On 11th floor it smelt damp
Stayed 4 nights in Apr 2025

8/10 Good

Ghassan

Traveled with family
Liked: Cleanliness
Nice customer service and nice location. The washer and dryer in the room was a good addition.
Stayed 2 nights in Apr 2025

8/10 Good

Amelia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There’s been 3x false fire alarm during our stay. It’s scary and hassle to go down . I hope this alarm will be improved.
Stayed 4 nights in Mar 2025

6/10 Okay

Claude

Traveled with family
Liked: Amenities, property conditions & facilities
Personnel were very nice and accommodating. The area was not what I expected. Not as nice as I hoped. Room was ok, a bit dated.
Stayed 2 nights in Mar 2025

8/10 Good

sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Good proximity to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Fleur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, central & good value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was some confusion abt our room request before we arrived. However once we were onsite all was quickly resolved. The parking was tight as it is an urban garage. We were glad to have it available. Sat night there was beatung music from nearby venues all night. Otherwise unit was tip top, quiet and comfortable for our 5 night stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, room comfort

Excellent choice to spend a few days in Auckland

The front desk employees were very helpful, and the view front the apartment is great, thank you
From apartment 1603
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
I moved to Quest after having a bad experience at a different property. The staff were incredibly welcoming and helpful. The room was exceptional and the entire property was clean and up to date.
Stayed 12 nights in Mar 2025

8/10 Good

Thi Dieu Hung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Excellent location, helpful staff. The laundry facilities and kitchen included with the accommodation are very handy especially when you a light packer! Easy walking distance to many restaurants and the airport bus and other transport links.
Stayed 5 nights in Feb 2025

10/10 Excellent

Thi Dieu Hung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Our trip was split into two parts and we had the studio room for the first part and the one bedroom for the second part. The kitchenette and laundry facility included with the rooms are great. Plenty of space. Next to Myers Park and easy walking distance to the airport bus and other public transport links. Plenty of restaurants nearby. We would consider staying here again when we come back to Auckland.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tricia

Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, room comfort

Good value, convenient suite hotel.

Suite was newly decorated, clean and had everything I wanted, including a little balcony with a great view of the city. Just a 10 min walk from the bus terminal - although uphill - no need for expensive cabs. Desk staff cheerful and helpful. It’s a suite hotel so no amenities such as a restaurant but right on main drag, which has everything. Silent at night.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Amenities
Parking stalls were too tight/narrow to maneuver suv. Staff friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eruera

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca, Grand Terrace

Liked: Cleanliness, property conditions & facilities
Nice clean property. Room had everything you needed. Walkable to restaurants, shopping, harbor, tour meeting points.
Stayed 3 nights in Feb 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Daphne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking, first in first served. This was stated, then i received an email asking if I wanted parking, i said yes then got another email saying first in first served! Why ask? The only complaint about the room we had was the bathroom door was squeaky and woke up my husband when i opened it during the night. Otherwise, comfy bed, great pillows, good temperature, great shower and plenty of room for 2.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Quiet. Nice to be able to do the laundry in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenichiro

Liked: Cleanliness, amenities, property conditions & facilities
Great to stay at Quest Auckland! Everywhere is clean. I like kitchen space and washing machine inside room. But it is quite big space in the bedroom. If I visit Auckland next time, definitely stay again. Thank you so much!
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, room comfort
Very clean and comfy. They upgraded us.
Stayed 1 night in Feb 2025

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, property conditions & facilities
Highly recommend this place very clean and amazing service
Stayed 1 night in Feb 2025

10/10 Excellent

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025