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Holiday Inn Ashford North A20 by IHG

4.0 star property
Hotel in Ashford with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Ashford North A20 by IHG

Property amenity
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Banquet hall
Daily English breakfast (GBP 14.95 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Maidstone Road A20, Hothfield, Ashford, England, TN261AR
  • Place, Ashford Designer Outlet
    ‪7 min drive‬
  • Place, The Big Cat Sanctuary
    ‪11 min drive‬
  • Place, Leeds Castle
    ‪14 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Ashford

Located within a mile (2 km) of Hothfield Heathlands Nature Reserve, Holiday Inn Ashford North A20 by IHG is within 2 miles (3 km) of St. Margaret Church. This 4-star hotel has 92 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Hothfield Heathlands Nature Reserve - 18 min walk - 1.0 mile
  • Ashford Designer Outlet - 7 min drive - 5.5 miles
  • The Big Cat Sanctuary - 11 min drive - 9.5 miles
  • Leeds Castle - 14 min drive - 10.8 miles
  • Canterbury Cathedral - 26 min drive - 21.8 miles

Getting around

  • Charing Station - 3 min drive
  • Gatwick Airport (LGW) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Catch - Fish n Chips - ‬6 min drive
  • ‪The Black Horse Inn - ‬5 min drive
  • ‪Burger King - ‬6 min drive
  • ‪The New Chimneys - ‬6 min drive

About this property

Holiday Inn Ashford North A20 by IHG

Hotel in Ashford with a 24-hour business center and a 24-hour front desk
Holiday Inn Ashford North A20 by IHG features free WiFi in public areas, meeting rooms, and conference space. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a 24-hour business center, laundry facilities, and a banquet hall.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer deep soaking tubs and free toiletries. Coffee makers, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Ashford International Hotel & Spa
  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 1,001 reviews
$84 nightly
The price is $101
Nov 21 - Nov 22
Total with taxes and fees
Ashford International Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby Restaurant

Things to do

  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,497 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 14.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ashford North Holiday Inn
Holiday Inn A20
Holiday Inn A20 Ashford North
Holiday Inn A20 Hotel
Holiday Inn A20 Hotel Ashford North
Holiday Inn Ashford North
Holiday Inn Ashford North A20
Holiday Inn Ashford North A20 Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Ashford North A20 by IHG?

Holiday Inn Ashford North A20 by IHG provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to see near Holiday Inn Ashford North A20 by IHG?

This hotel is located in Ashford within a short 19-minute walk of Hothfield Heathlands Nature Reserve. You'll also find Ashford Golf Club and Great Chart Golf and Leisure within a short drive.

Is there parking available at Holiday Inn Ashford North A20 by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Ashford North A20 by IHG feature a casino?

No, Holiday Inn Ashford North A20 by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Ashford North A20 by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Ashford North A20 by IHG?

Amenities that appeal to couples at this hotel include a soaking tub, around-the-clock room service, and a pillow menu.

Does Holiday Inn Ashford North A20 by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Ashford North A20 by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Ashford North A20 by IHG serves an English breakfast for a surcharge each morning at Open Lobby Restaurant.

Will Holiday Inn Ashford North A20 by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Ashford North A20 by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Ashford North A20 by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn Ashford North A20 by IHG?

The closest major airport to Holiday Inn Ashford North A20 by IHG is London (SEN-Southend), which is about 26.7 mi away.

Can I book a room with a balcony at Holiday Inn Ashford North A20 by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Ashford North A20 by IHG.

Holiday Inn Ashford North A20 by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 304 out of 707 reviews
Rating 8 - Good. 285 out of 707 reviews
Rating 6 - Okay. 74 out of 707 reviews
Rating 4 - Poor. 25 out of 707 reviews
Rating 2 - Terrible. 19 out of 707 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrzej

Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JoanJezzard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. So clean and modern Staff the best
Stayed 2 nights in Aug 2025

10/10 Excellent

Andy

Traveled with family

Fast overnight stay

We arrived after 10 Fast service Drinks at the bar ok Then large room for 4 excellent condition We left for the Chunnel st 6.20, it’s about 20mins
Stayed 1 night in Jul 2025

8/10 Good

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Stayed 1 night in Jul 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would happily stay again - Very comfortable beds

Staff were friendly and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Agusmian Partogi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

antony Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a go

The check in was very nice the girl on restaurant was fantastic and i got a lovely room . Very big . The bar boy i say boy because im 65 . Was very friendly. I normally stay in Ashford International not no moor !! So friendly here !!
Stayed 1 night in Jul 2025

10/10 Excellent

Isabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys, I promise you, never slept on a better mattress in a hotel. We spent a night only and our room was spacious with a large desk. We had also breakfast and the staff was really friendly. As we travel to the uk quite often, we will most probably go back!
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and great room
Stayed 1 night in Jul 2025

8/10 Good

Elton

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dover dash

Great parking, nice hotel very clean and tidy. The staff were very friendly. We had a very nice breakfast before our onward journey to Dover ferry port, which is only 35 minutes away.
Stayed 1 night in Jul 2025

10/10 Excellent

WAI SZE BLANCHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy room, plenty of car parking space
Stayed 1 night in Jun 2025

2/10 Terrible

Hiu Y

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Awful customer service

First time I have written a negative review. Got downgraded to a room with a single bed because my original double bed room had faulty air conditioning (on the hottest day of the year so far) - room condition clearly was not checked before check-in. Total lack of communication afterwards - said they would call an engineer but did not give me any updates all night whether I could move back into my double room once the problem is fixed. The only call I had was to ask for the original room key back, and they asked me to go back down myself to reception from my hotel room to hand the key back asap, it felt rather insulting! Did not sleep well at all due to room having a single bed rather than a double bed (which is what I booked and paid for). Was not looking for big perks - but they did not offer any compensation or goodwill gesture at all for my poor experience. They only offered to ‘register me as an IHG member’ upon checkout - which would have been free for me to do online anyway! Awful customer service experience overall and an uncomfortable stay. Will not use again.
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and rooms. Bit of noise from the road but I wasn't to Disturbed.
Stayed 1 night in Jun 2025

10/10 Excellent

Mr Timothy James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

OPM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Practical and efficient stay

Great staff, the room was nice and spacious, comfortable beds. The bathroom is slightly outdated but stull fully functional. The staff was very friendly and efficient
Stayed 1 night in Jun 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Clare

Stayed 1 night in May 2025