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Ashford International Hotel & Spa

4.0 star property
Hotel in Ashford with a health club and a sauna

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Photo gallery for Ashford International Hotel & Spa

Exterior
Terrace/patio
Lobby sitting area
Lobby sitting area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, Cineworld Ashford
    ‪10 min walk‬
  • Place, Hollywood Bowl
    ‪18 min walk‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ashford

Within a short walk of Cineworld Ashford, Ashford International Hotel & Spa is within a mile (2 km) of Ashford Museum. This 179-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Cineworld Ashford - 10 min walk - 0.6 miles
  • Ashford Museum - 15 min walk - 0.8 miles
  • St Mary The Virgin Church - 15 min walk - 0.8 miles
  • Hollywood Bowl - 18 min walk - 1.0 mile
  • Ashford Designer Outlet - 4 min drive - 1.7 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪The Bybrook Barn - ‬16 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Greggs - ‬18 min walk

About this property

Ashford International Hotel & Spa

Hotel in Ashford with a health club and a sauna
At Ashford International Hotel & Spa, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a business center.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include electric kettles, safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25.00 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Are free cancellation options available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Ashford International Hotel & Spa?

This hotel is located in Ashford, a short 10-minute walk from Cineworld Ashford and also 19 minutes on foot from Ashford Museum. You'll also find Ashford Designer Outlet and Willesborough Windmill within a short drive.

Will I be able to park at Ashford International Hotel & Spa?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Ashford International Hotel & Spa?

Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, and body wraps.

Does Ashford International Hotel & Spa feature a casino at the property?

No, Ashford International Hotel & Spa doesn't have a casino.

Is there an indoor pool at Ashford International Hotel & Spa?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Ashford International Hotel & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Ashford International Hotel & Spa have a hot tub?

No, but this hotel does have a sauna.

Does Ashford International Hotel & Spa have a restaurant that serves breakfast?

Yes, Ashford International Hotel & Spa serves buffet breakfast for a surcharge each morning at Horizon Restaurant.

Does Ashford International Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ashford International Hotel & Spa for a fee of GBP 25.00 per accommodation, per night.

Does Ashford International Hotel & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Ashford International Hotel & Spa?

The closest major airport to Ashford International Hotel & Spa is London (SEN-Southend), which is about 29.2 mi away.

Are there rooms with balconies at Ashford International Hotel & Spa?

No, there aren't any guestrooms with balconies at Ashford International Hotel & Spa.

Does Ashford International Hotel & Spa have a wedding venue on site?

There are wedding services available at Ashford International Hotel & Spa if that's in your vacation plans.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 410 out of 1011 reviews
Rating 8 - Good. 314 out of 1011 reviews
Rating 6 - Okay. 160 out of 1011 reviews
Rating 4 - Poor. 73 out of 1011 reviews
Rating 2 - Terrible. 54 out of 1011 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

6/10 Okay

Bernadette

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Bit of miscommunication between reception desk and restaurant. We asked at reception what time Breakfast was open the following morning for the August Bank Holiday Monday as we needs to set off early. We were told 6.30am so planned around that only to be told next morning at the restaurant it was 7.30am which messed up our travel plans.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Howard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

We enjoyed our one night stay at this hotel. Room and hotel were very clean and comfortable. We got there late at night and had to leave early in the morning, so didn't get to use any of their amenities, but breakfast was good (with good options) and room fridge was stocked with beer! Check in and check out were very smooth and quick. A bit on the expensive side. Staff was friendly and helpful. Would stay again (at a lower rate though!)
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely, comfortable hotel.

Very friendly reception staff. Extremely comfortable bed. Walls are a little thin, especially when there are little kids running around above, but that's hotels in general for you, earplugs are always on hand. Food was lovely, and plenty of gluten free options, even pie which is a very rare find. Not had time to try the spa. I'd stay again if I was in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Lovely stay. Great breakfast. Staff were helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service
I’ve got to say the service was 10/10 and I think it was the assistant manager who went above and beyond to make sure everyone was happy and got everything they needed, will definitely be going back
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Stayed 1 night in Aug 2025

6/10 Okay

Phillip

Disliked: Cleanliness, property conditions & facilities
Good and bad experience. The good, the restaurant food and staff were fantastic, shout out to them for a great all round great job. The bad, the room. Poor soundproofing (could hear my neighbours), broke tiles in the bathroom, unclean toilet, unclean bath, chemical/musty smell in the room. Won’t stay again.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lorraine, London

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good local restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bhaskaran

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Paid a good price for room.It was clean smelt fresh and was a good size i wish they would put apps like Netflix on the TV's in the rooms as no entertainment other than pool table in bar area.Breakfast was great set out well, fresh fruit, pastries hot cooked breakfasts etc was pleasantly surprised..Would definitely stay here again its good value, even though its looking a bit tired in areas.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Had some concerns with check-in. Only as our name, no ID required.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Florence

Stayed 3 nights in Jul 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit

Nice hotel and comfortable room
Stayed 1 night in Jul 2025

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