DoubleTree by Hilton Asheville Downtown

4.0 star property
Hotel with 2 restaurants, a quick walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Asheville Downtown

Enjoy a sophisticated dining experience with a view of the surrounding landscape from our elegant dining area.
Welcome to our hotel lobby, featuring a unique wall art installation and comfortable seating areas with sofas and chairs.
Relax in a spacious room with a sofa, small table, and large window offering views of the surrounding area.
DoubleTree by Hilton hotel features a modern design with a prominent vertical element.
Enjoy al fresco dining or relaxation on this outdoor space with a view of the surrounding hills.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Wicked Weed Brewing
    ‪12 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds, High Floor

9.4 out of 10
Exceptional
(9 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

8.4 out of 10
Very good
(15 reviews)
  • 390 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(31 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Mountain View (2 Rooms)

  • 720 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

10.0 out of 10
Exceptional
(1 review)
  • 720 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Groom)

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Bridal)

  • 720 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(16 reviews)
  • 340 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, High Floor

9.6 out of 10
Exceptional
(9 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(12 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Asheville

Located in Downtown Asheville, DoubleTree by Hilton Asheville Downtown is within a 5-minute walk of popular attractions such as Harrah's Cherokee Center - Asheville and Grove Arcade. This 4-star hotel welcomes guests with 140 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Wicked Weed Brewing - 12 min walk - 0.7 miles
  • The Orange Peel - 12 min walk - 0.7 miles
  • University of North Carolina at Asheville - 3 min drive - 1.3 miles
  • Biltmore Estate - 9 min drive - 4.4 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Pollen - ‬7 min walk
  • ‪Asheville Yacht Club - ‬7 min walk
  • ‪Thirsty Monk - ‬7 min walk
  • ‪The Bier Garden - ‬6 min walk

About this property

DoubleTree by Hilton Asheville Downtown

Hotel with 2 restaurants, a quick walk to Harrah's Cherokee Center - Asheville
Guests of DoubleTree by Hilton Asheville Downtown have access to an indoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is offered for USD 25 per night. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sitting areas, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Asheville Downtown?

DoubleTree by Hilton Asheville Downtown offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Asheville Downtown?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Asheville Downtown on Aug 18, 2025 start from $119.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near DoubleTree by Hilton Asheville Downtown?

This hotel is situated in Downtown Asheville within a short 4-minute walk of Harrah's Cherokee Center - Asheville and also 16 minutes on foot from The Orange Peel. You'll also find Downtown Market Asheville and Pack Square less than a mile away.

Will I be able to park at DoubleTree by Hilton Asheville Downtown?

Yes, secured valet parking is offered for USD 25 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does DoubleTree by Hilton Asheville Downtown have a casino at the property?

No, DoubleTree by Hilton Asheville Downtown doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Asheville Downtown?

Yes, this hotel has an indoor pool.

Is DoubleTree by Hilton Asheville Downtown good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does DoubleTree by Hilton Asheville Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Asheville Downtown have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Asheville Downtown has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will DoubleTree by Hilton Asheville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Asheville Downtown for a fee of USD 75 per accommodation, per stay.

Does DoubleTree by Hilton Asheville Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton Asheville Downtown?

The closest major airport to DoubleTree by Hilton Asheville Downtown is Asheville Regional Airport (AVL), which is 14.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton Asheville Downtown?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Asheville Downtown.

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious rooms, short walk to restaurants and shops downtown
Stayed 1 night in Jun 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Harris, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff. Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. Very clean and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynette

Thanks. Good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, amenities
Nothing it’s a great place
Stayed 1 night in Apr 2025

10/10 Excellent

Kasper

Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacquelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Litsa

Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for an overnight stay. Ample room size. The bed was a little too “wobbly” though - not good for a light sleeper like me.
Stayed 1 night in Apr 2025

6/10 Okay

Brenda

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Wouldn’t recommend for the price

We paid almost $600 for 2 nights, so we could walk to harrah’s Cherokee center for a competition. The bathroom was covered in mold. The comforters on the beds were so old and washed so many times you could almost see through them.
Shower blob:https://www.hotels.com/004845a0-8aff-4e61-a1c9-df3d0e9222ff
Shower
Shower
Comforter
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittainy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura, Eagle River

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely lobby and beautiful swimming pool. Had a great view of the Blue Ridge Mountains, as well as a portion of town. Close to great dining and shopping. Comfortable bedding and spacious room.
Stayed 1 night in Apr 2025

4/10 Poor

Ambre

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Mediocre at best. Reserved a 2 queen room, accessible high floor (it was the only remaining option with 2 beds and a view), upon check-in we were given a room on the 3rd floor (out of 8). When I asked the front desk, they said “sorry Expedia had the wrong description” and that there were no queen rooms left. A quick check on the doubletree website showed queen rooms available for reservation. I asked the front desk and was rudely told “I don’t know where you’re getting your information from but that’s wrong.” We were later told “the room showing had been taken out of service and we understand how this could be misleading.” Additionally, nothing mentioned that this room was an adjoining room. As 2 young women traveling alone, not my favorite idea. Staff was ehh, tried to buy some sodas one night and was told “the drawer is already closed so you need to put it on your room or pay with a card.” The room (although larger than average) definitely showed its age and wear. Outlets were loose and finicky. The sink was annoying and the faucet itself was loose, and positioned too far back from the sink bowl making it hard to use. The only highlight is the rooftop bar, it’s definitely worth a visit and offers beautiful views of Asheville. I’ve stayed in quite a few hotels in downtown Asheville (we’ve been visiting 1-2 times a year for years) and this was by far my least favorite accommodation, and for the price was extremely disappointing. Do not recommend and will not be back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shikha

Traveled with family
Liked: Amenities
Great location and rooftop bar had a great view!
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tomasz

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Property with great view on mountains
Stayed 5 nights in Mar 2025