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Crowne Plaza Resort Asheville by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Exterior
Bar (on property)
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, New Belgium Brewing Company
    ‪18 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(34 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(36 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Hill view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Asheville

Located in West Asheville within a short walk of Asheville Treetops Adventure Park, Crowne Plaza Resort Asheville by IHG is within 2 miles (3 km) of Grey Eagle. This 3.5-star hotel has 274 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Asheville Treetops Adventure Park - 3 min walk - 0.2 miles
  • French Broad River - 7 min walk - 0.4 miles
  • New Belgium Brewing Company - 18 min walk - 1.0 mile
  • Downtown Market Asheville - 2 min drive - 1.3 miles
  • Grey Eagle - 2 min drive - 1.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Cook Out - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪El Que Pasa - ‬18 min walk

About this property

Crowne Plaza Resort Asheville by IHG

Crowne Plaza Resort Asheville by IHG features a 24-hour gym, free WiFi in public areas, and a conference center. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Balconies or patios, coffee makers, and free weekday newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (365,973 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per night
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Frequently asked questions

Is free cancellation available at Crowne Plaza Resort Asheville by IHG?

Crowne Plaza Resort Asheville by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Resort Asheville by IHG?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Resort Asheville by IHG on Apr 14, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Crowne Plaza Resort Asheville by IHG?

This hotel is situated in West Asheville within a short 5-minute walk of Asheville Treetops Adventure Park. You'll also find Harrah's Cherokee Center - Asheville and The Orange Peel within a short drive.

Is parking available on site at Crowne Plaza Resort Asheville by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Crowne Plaza Resort Asheville by IHG include a casino at the property?

No, Crowne Plaza Resort Asheville by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Resort Asheville by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

Is Crowne Plaza Resort Asheville by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Does Crowne Plaza Resort Asheville by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Resort Asheville by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Resort Asheville by IHG serves a full breakfast for a surcharge each morning at Overlook Restaurant.

Will Crowne Plaza Resort Asheville by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Crowne Plaza Resort Asheville by IHG for a fee of USD 35 per accommodation, per night.

Does Crowne Plaza Resort Asheville by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Resort Asheville by IHG?

The closest major airport to Crowne Plaza Resort Asheville by IHG is Asheville Regional Airport (AVL), which is 13.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Resort Asheville by IHG?

Yes, every guestroom at Crowne Plaza Resort Asheville by IHG comes with a balcony/patio and some offer hill views.

Does Crowne Plaza Resort Asheville by IHG host weddings?

There are wedding services available at Crowne Plaza Resort Asheville by IHG if that's in your vacation plans.

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 524 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and staff.
Stayed 2 nights in Jan 2026

8/10 Good

Al

Liked: Staff & service, property conditions & facilities
Too many Dogs Had a canine odor in hallways
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spacious and lovely. Restaurant staff were friendly and attentive.
Stayed 1 night in Dec 2025

10/10 Excellent

sandra

Traveled with family and small children
Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Dec 2025

2/10 Terrible

Bryan

Business traveler
Disliked: Staff & service
I was charged $282.50 for “smoking in my room”. I didn’t smoke in my room. I smoked outside on the patio. The rude girl at the front desk showed me a picture of what was supposedly the garbage can in my room with a bunch of cigarette butts in it. Someone had to have put them in there, I put my butts in an empty can with water in it. Then throw away in a garbage outside. Anyway, the patio is apparently an extension of the room. Their smoking policy is 10’ away from the building. Nowhere does it state that you have to be 10’ away from the building. It’s not on the patio door, or any door on the property that I saw. The rude girl at the front desk said “it’s on their website”. If you go on their website, you can’t click on the policy link. Crooks…
Stayed 4 nights in Dec 2025

8/10 Good

Jackson

Traveled with partner
nice
Stayed 2 nights in Dec 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Dec 2025

6/10 Okay

Traviss

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself is pretty nice, but the rooms were old and small. There is another place in Asheville called the residences at Biltmore that they’re going to rename the lantern lodge that we decided to stay at after the first night instead of the crown Plaza and instead of a little tiny old room, you get a one bedroom suite with a hot tub and full kitchen and it’s only a little bit more money. This place was OK if there’s nowhere else to stay for the same amount of money but the experience I had was like night and day. The only good thing about this place was they gave me a free order of chicken wings on my first night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had lots of good food and could request omelets . Great coffee and lots of it.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with an excellent breakfast buffet.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 1 night in Dec 2025

6/10 Okay

Robin

Stayed 4 nights in Dec 2025

10/10 Excellent

Kiana

Stayed 1 night in Dec 2025

10/10 Excellent

Russell, Orlando

Stayed 2 nights in Dec 2025

2/10 Terrible

CHASE

Stayed 3 nights in Oct 2025

6/10 Okay

jeannette

It was very old and coming from the lobby which was a nice it was disappointing
Stayed 1 night in Dec 2025

10/10 Excellent

Isabella

Stayed 1 night in Dec 2025

8/10 Good

Brice

Stayed 3 nights in Dec 2025

10/10 Excellent

Beverly

Stayed 1 night in Dec 2025

6/10 Okay

Michael, West Des Moines

Stayed 1 night in Dec 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The room and service were fine, but the $50 incidental charge was never debited back to my account 7 seven days after we stayed at your hotel. I called the hotel to find out why and they said that they had canceled out the incidental fee on their end and that I now much contact my bank to figure out what is going on. I should not now need to get entangle with my bank to have this fee returned to my account. Seven days and counting and this problem has not yet been resolved. Crown Plaza should be able to do more to get my incidental funds reimbursed.
Stayed 1 night in Dec 2025

6/10 Okay

Mia

Overall my stay was okay. I had to be moved to another room in the middle of the night because a dog would not stop barking. The shuttle only works on the weekend. The staff was not very friendly. The food and drinks at the bar were good. The grounds were nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service overall Very professional and friendly staff Great location Great food
Stayed 3 nights in Dec 2025

10/10 Excellent

Hunter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly courteous and hospitable staff, dinner and drinks at the restaurant were great, clean rooms and nice views of the hills.
Stayed 1 night in Dec 2025

10/10 Excellent

Schuyler

Stayed 3 nights in Dec 2025

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